[Brian]

Hi,

Thanks for using our plugins. I can help you out here.

There is no filter to modify the_excerpt() length.

However, there is a way to do it by editing the template.

To modify the list view template please follow our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

Then move and edit this file in your theme:

wp-content\plugins\the-events-calendar\views\list\single-event.php

On that file you want to edit this:

<?php the_excerpt() ?>

to something like to change modify the length:

<?php
$excerpt = get_the_excerpt();
$excerpt = substr( $excerpt , 0, 100);
echo $excerpt;
?>

You can change the amount to something you like by changing the 100.

Let me know how that works out.

Thanks

Please note per our terms of service we may take up to 24 hours to respond to each posting you make although we try to get it sooner then that.

[Brian]

Thanks for the info.

So it looks like on your site the url is this:

/conf/icx/

Once you do a search it changes to this:

/conf/icx2015-05/

Can you change to use the Post Name for your Permalinks by changing the setting here:

Admin > Settings > Permalinks

Let me know if that helps.

1. I click on the Month link, Search by location, click on one event — from that page use browser back button to go back to month view — Then i get blank page instead of month view

I believe this is related to the above issue as the url is changing.

2. This is not related to the issue — In the URI for month view i observed eventDisplay param defines the view. When i click on the Month view click with out wordpress login, it displays list view for first type, when refreshed the same URI it displays Month View, Is this happening because i selected list as the default view ? Or any other reason?

When you have the list view as default and go to the Views page and eventDisplay is not in the url it will go to the default view as selected in the event settings.

Cheers

[Brian]

Thanks for the info on the notes. It would show a clear error if there was an issue so that looks fine.

I was looking for solutions too and was able to see the issue reported, but no clear resolution.

And I see that setting now, I passed over it before and did not check what the drop down had in it.

I have not had experience with that plugin, but it does seem to be updated regularly and has positive reviews so it could be something to try out.

[Brian]

I was thinking caching could maybe cause the issue if the orders were back to back.

However, being that far apart I do not think that is the case and WooCommerce has built in coding to not cache the pages in the checkout process.

Let us know what you find out from your logs.

Thanks

[Brian]

Ok glad it is working in staging. Let me know about Production.

Sorry for not suggesting this sooner, but your issues are similar to other peoples issues on 32bit systems so I was looking for that as the solution here and not an authorization issue.

Cheers

[Brian]

I updated the plugins to the beta for 3.10 and I am still seeing the issue when searching for Melbourne.

When I search Melbourne, VIC it correctly directs me to the right place.

It should do that with the state though or at least give suggestions.

So I will create a ticket to see if we can address this.

[Brian]

Hi Dan,

Thanks for the interest in “Ticket User Meta add-on.”

We do have a beta almost ready for our new ticketing solutions, but I am not sure it is going to be for EDD at first. It may only be for WooCommerce.

However, if you are interested please email us at [email protected] and let us know you are interested in the ticket beta and we can add you to the list to notify when that kicks off.

Thanks

[Brian]

Hi

Thanks for using our plugins I can try to help out here.

I do not think the coding you provided would work as you are not hooking into the WordPress to determine which template to use. I do not have coding available on how to do that, but WordPress may have examples on changing a single custom post type template.

I would instead look to modifying our single-events template which you can do following our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi Nicola,

Sorry for the issues. This is a known issue and it is fixed in 3.10.

That is in beta right now if you need the fix today otherwise 3.10 should be out soon to fix this.

Let me know.

Thanks

[Brian]

Hi thanks for the information and testing for the conflicts.

I checked your link and nothing on it works for me. Not even the base url.

Is this a staging site? And do you have a live link to the events page?

You can submit that as a private reply if you like.

Thanks

[Brian]

Thanks for the information that is how I see it on my test site as well.

Are you seeing any IPN errors in the Order itself?

Where do you have it set to authorize payment only? (Is that in Paypal itself or a WooCommerce setting)

[Brian]

I am glad to see you were able to fix this issue. No worries on posting here.

Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Your Welcome

Since this is resolved I am going to close this ticket, but if you have any questions related to this or something new, please create a new ticket for us to help you out 🙂

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Your Welcome,

Since this is resolved I am going to close this ticket, but if you have any questions related to this or something new, please create a new ticket for us to help you out 🙂

[Author]

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