[Brian]

Ok I tested the Genesis Gigawatt Child Theme on my site.

I have the Default Page Template Set

I have the Layout set to Content-Sidebar

My Content Archive settings in Genesis are set to show Content with 0 as the character limit.

I tested with and without a featured image checked for the archive settings

In all cases with these settings the Calendar shows with the sidebar to the right.

If you are seeing something different then unfortunately it is either a plugin conflict or custom coding causing the issue.

I am limited on troubleshooting this much further unfortunately, but you could try and see if the sidebar shows if you use just Genesis and those settings.

Or follow our other testing for conflicts guide and see if that finds what is causing this:

Testing Conflicts With Themes and Other Plugins

[Brian]

Hi,

Sorry for the issues I can help out.

You are using The Events Calendar 3.10.1 with Pro 3.9.3.

Please upgrade Pro to 3.10.1 and that will fix the issues.

You can download the latest version from your account here on theeventscalendar.com

Cheers

[Brian]

Hi Omar,

Thanks for using our plugins.

I can try to help out here with some css.

This might get you close to what you are looking for:

.type-tribe_events.tribe-events-photo-event .tribe-events-photo-event-wrap {
background-color: rgba(47, 47, 47, 1);
box-shadow: 1px 1px 1px 1px #9b9b9b;
color: #fff;
}
.type-tribe_events.tribe-events-photo-event .event-is-recurring,
.type-tribe_events.tribe-events-photo-event .tribe-events-photo-event-wrap h2.tribe-events-list-event-title,
.type-tribe_events.tribe-events-photo-event .tribe-events-photo-event-wrap a {
color: #fff;
}

Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

Let me know if that helps.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

The plugin is setup to show the attendees list to anyone that can edit events. There is no read only option right now to view attendees information.

If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

http://tribe.uservoice.com/forums/195723-feature-ideas

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Can you confirm the changes are still in your theme in the /tribe-events/ directory of your theme.

Also, I am seeing this error:

uncaught exception: TemplateError: ReferenceError: soldout is not defined (on tribe_tmpl_tooltip line 3)

I am not sure where that is coming from as I do not remember our coding having a soldout term there, but I could be wrong.

Let me know and we can go from there.

Thanks

[Brian]

Hi Again,

I looked and could not find a ticket description. Can you point me where you are referring too?

To remove the next and Previous Links (« GRAVE MIASMA – Friday 3rd July – LiverpoolDEATH TOLL 80k (Fin) – 9th August ») try out this css:


#tribe-events-header.tribe-events-sub-nav,
#tribe-events-footer .tribe-events-sub-nav {
display:none;
}


Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

Let me know if that helps.

Thanks

[Brian]

Hi,

Sorry for the issues you are having.

I can try to help troubleshoot this with you.

I took a look at your site and see what you mean.

It is hard to tell what is causing the slow down.

Do you have any custom coding for the Events Calendar?

Can you try using a plugin like Query Monitor:

Query Monitor – The developer tools panel for WordPress

That can tell you what the slow queries are so we can get some more information on this.

Let me know what you find out.

Thanks

[Brian]

Hi,

Sorry for the issues you are having with the Map View. I can help troubleshoot this with you.

I visited your site from the link provided and the map view is working for me.

It looked like when you created this thread Pro was at 3.9.3, but now it is on the current version. If that is the case that should have fixed the issue.

Let me know if you see something different.

Thanks

[Brian]

Hi Sven,

If you are just using the plugins on three sites in a multisite then please continue to use a Business License. You may still see a message that you do not have a multisite license active, but that will not prevent the plugins from working.

You can read more about the new multisite license here:

https://theeventscalendar.com/knowledgebase/multisite-license/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help point you in the right direction.

We do not have a feature to add a color per venue.

There is a plugin called The Events Calendar Category Colors that can add colors per category.

The Events Calendar: Category Colors

That might get you what you are looking for using a different route.

Otherwise we have a themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

And you could follow that to edit the templates directly.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Can you follow this link and provide your system information so I can see what we are looking at:

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know about that and we can go from here to resolve this.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins we offer 30 Day Refunds with no questions asked.

You can see our policy outlined here:

Refund Policy

Also for recurring events we have this guide to using them:

https://theeventscalendar.com/knowledgebase/pro-recurring-events/

If you do not see what you are looking for you can always ask.

Thanks

[Brian]

Hi,

I have not tested this coding, but try replacing this:

add_filter( 'wp_mail_content_type', array( $this, 'set_contenttype' ) );
if ( ! wp_mail( $email, sprintf( __( 'Attendee List for: %s', 'tribe-events-calendar' ), $event->post_title ), $content ) ) {
$this->ajax_error( 'Error sending email' );
}

With this:

add_filter( 'wp_mail_content_type', array( $this, 'set_contenttype' ) );
$from_name = 'Your Tickets';
$from_email = '[email protected]';
$headers = "From: " . stripslashes_deep( html_entity_decode( $from_name, ENT_COMPAT, 'UTF-8' ) ) . " <$from_email>\r\n";
$headers .= "Reply-To: ". $from_email . "\r\n";
$headers .= "Content-Type: text/html; charset=utf-8\r\n";

if ( ! wp_mail( $email, sprintf( __( 'Attendee List for: %s', 'tribe-events-calendar' ), $event->post_title ), $content, $headers ) ) {
$this->ajax_error( 'Error sending email' );
}

You can change the Your Tickets name to something you would like to call it and the email address.

Cheers

[Brian]

Hi,

Glad that fixed one issue.

First the recurring events /all/ link that shows all the events currently has no way to just show upcoming events. I have created a ticket to address this, but do not have anything to provide for it right now.

For the Event on the 14th. I find it in this recurring Series:

yoursite.org/support-group/mission-bay-clairemont-area-2-2-2015-06-09/all/

So it appears there is two recurring series as this one has different events:

yoursite.org/support-group/mission-bay-clairemont-area-2/all/

You might have to delete both those series and empty the trash and then recreate those recurring events to get them all under one series again.

Let me know if you see something different.

Thanks

[Brian]

Hi,

Yes we will update this ticket directly once we have a fix ready to be released.

[Author]

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