Brian

Forum Replies Created

Viewing 15 posts - 4,996 through 5,010 (of 11,256 total)
  • Author
    Posts
  • in reply to: Timestamp help #986061
    Brian
    Member

    Hi,

    Thanks for using our plugins I can try to help out here, but I am limited in supporting 3rd party plugins.

    The custom field for the start date and time is:

    _EventStartDate

    Since everything is included in that field you would have have to use php to format it to get the date, which I am not sure is possible out of the box with revolution slider.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Tag view shows meta (creation) date not event date #986049
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    I took a look at your site and see what you mean.

    The tag template is controlled by your theme so the modifications would have to be there.

    I can try to help out if you can make the modifications there, but I am limited in supporting themes by our terms and conditions.

    This function will show the Event Date and not the publish date:

    <?php echo tribe_events_event_schedule_details( $event_id, '<div>', '</div>' ); ?>

    Are you able to add that there?

    Let me know.

    Thanks

    in reply to: Tickets Not Showing Up on Event #986047
    Brian
    Member

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Events Not Showing on Homepage #986042
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    I took at look at your site and did not get that warning, but I do not see the Events showing in the widget.

    Do you have any custom templates in your theme for the widget?

    With 3.10 we had to make some changes and if you do not update those custom templates the Events will not show.

    In the list-widget.php template you can add these to the top and that might fix the issue instead having to redo custom work:

    $events_label_plural = tribe_get_event_label_plural();

    $posts = tribe_get_list_widget_events();

    Let me know how that works out.

    Cheers

    in reply to: Categories Pages resetting while advancing month. #986040
    Brian
    Member

    Hi spotstudio,

    Thanks for posting here. We can help you better if you create your own topic in the forum where we interact with you one on one. Also, we encourage you to post on your own topic because every time we post we email the author of the topic.

    So please create a new topic and we can give you our full attention to the problem.

    Thanks

    Also, since this is a bug and we are working on a solution, but do not have any updates I am going to close this thread. This issue remains open and does not mean it is resolved. We will update this thread once we have it ready for release.

    If you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Month view images no longer working since update #986036
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Quantity Boxes To Small #985916
    Brian
    Member

    Hi,

    Sorry for the issues I can help out.

    I visited your site and looks like you have added dropdowns now.

    Does that work for you?

    The issue was caused by some css in Genesis that can be fixed if you like.

    Let me know.

    Thanks

    in reply to: Non-admin viewing sales (organizers) #985907
    Brian
    Member

    Hi,

    Unfortunately, we do not have a feature as you describe for the Organizers.

    We are working on expanding Community Events to enable people to create tickets with events they submit. With that we would give access to the Organizer then to do as you describe.

    For now that is not a feature we have and I am not sure when that product will be released.

    That link for EDD is an interesting product, but not something we support and would most likely have to be modified as all our ticketing plugins enable you to only create tickets in the event itself and not through the eCommerce Product creation. We do this so that the tickets are directly attached to an event.

    Cheers

    in reply to: Can venues be assigned different colours #985899
    Brian
    Member

    Hi,

    Glad you were able to work it out.

    To get an event to repeat over several weeks (or other time period) and link them together we have Recurring Events in the Pro Add On for the Events Calendar.

    We have this guide that shows how the recurring system works:

    https://theeventscalendar.com/knowledgebase/pro-recurring-events/

    Cheers!

    in reply to: Month view images no longer working since update #985895
    Brian
    Member

    Thanks for the other site.

    I looked into the coding and made a change to the tutorial to fix the issue.

    https://theeventscalendar.com/knowledgebase/adding-featured-images-to-month-view/

    Please try the updated coding and see if that fixes it for you.

    Thanks

    in reply to: Fatal error when editing event #985882
    Brian
    Member

    Hi Scott,

    I am not sure how it happened, but it is two different recurring series now so that is the the reason for the display differences.

    It could have had an event edited as a single instance and then turned into a new series on accident.

    Unfortunately, the only way to fix this would be to create a new series that covers all the dates you would like.

    Thanks

    Brian
    Member

    You’re Welcome.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: When I try view as "Map" its disappear with no reasons #985869
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Sorry, this product cannot be purchased #985866
    Brian
    Member

    Hi Paul,

    Glad you were able to fix it.

    What did you change to resolve the issue?

    Thanks

    in reply to: Change [tribe_events_list] "View More…" button link #985864
    Brian
    Member

    Hi kshien,

    We will update this ticket once we have a release ready.

    We are finishing up testing on the next release of the plugins so not sure if this will make it in.

    I do not have coding to providing to fix for this and not sure when it will be released. We maybe to provide coding to fix it once we do have it resolved.

    Since there is nothing more we can do on this right now I am going to close this ticket.

    It does not mean the issue is closed or resolved, but there is nothing more we can do right now and again we will update this once we have more information.

    Thanks

Viewing 15 posts - 4,996 through 5,010 (of 11,256 total)