Sorry, this product cannot be purchased

[Paul]

I installed WooCommerce on my site, but when I test buying tickets to an event, I get the message “Sorry, this product cannot be purchased.” I want to use WooCommerce because I already have a Beanstream account and it’s a compatible payment portal. Nonetheless, after several hours, I can’t seem to get this error message fixed.

However, I also tested WPEC tickets, and I don’t seem to be running into the same problem.

Anybody have thoughts?

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Can you follow this link and provide your system information so I can see what we are looking at:

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know about that and we can go from here to resolve this.

Thanks

[Paul]

Thanks Brian. I fixed it!

[Brian]

Hi Paul,

Glad you were able to fix it.

What did you change to resolve the issue?

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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