Categories Pages resetting while advancing month.

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  • #985252
    Anthony D’Arco
    Participant

    I go to this URL: http://stmaryriverside.org/calendar/events/category/school/

    and I see a perfectly filtered calendar (currently no events, but there are events at http://stmaryriverside.org/calendar/events/category/parish/).

    However, when I advance to August (http://stmaryriverside.org/calendar/events/category/school/2015-08/), I see ALL events, both Parish and School. HOWEVER, if you plug the url in above directly into the the URL bar, it returns a perfectly valid calendar.

    It seem like there is a problem with the AJAX loading of the month’s events, because if I advance using the controls on the page, it “resets” the category filter. However, if I go directly the URL’s it works perfectly still.

    I should mention I was not having any issues before the most recent update.

    Thoughts?

    Thank you,
    Anthony

    #985428
    Brian
    Keymaster

    Hi Anthony,

    Sorry for the issues with this. I can help out.

    I took a look at your site from the links and see the issue. I was also able to replicate it on my test site.

    So it looks like this is a bug in the plugin.

    I have create a ticket for us to address this immediately, but I do not have a timeline when we might have a fix right now.

    Let me know if you have any follow up questions.

    Thanks

    #985431
    Anthony D’Arco
    Participant

    Brian,

    Thank you for the update; will this post be notified when their is a fix?

    Thank you,
    Anthony

    #985474
    Brian
    Keymaster

    Hi,

    Yes we will update this ticket directly once we have a fix ready to be released.

    #985947
    Peter Poulides
    Participant

    Hello,

    I am experiencing a similar issue. When I access this URL I see a filtered month view: http://dallascenterforphotography.com/classes/category/spot-class/. However if I use the month navigation, the resulting month view is no longer filtered. Because of the customization I’ve done, you’ll only see blank space with a line beneath it for the events that shouldn’t show up, but if you hover over the blank space you’ll see there is an event there.

    I tried an alternative approach using tribe_exclude_events_category found here (https://theeventscalendar.com/knowledgebase/hide-category-from-calendar-views/). The results are the same.
    http://dallascenterforphotography.com/classes/

    The issue does seem to be AJAX related. For example, if I directly access the August page via URL, the result is as expected. However if I arrive on the August calendar via the “Next month” navigation which uses AJAX, the category filter doesn’t work.

    #986040
    Brian
    Keymaster

    Hi spotstudio,

    Thanks for posting here. We can help you better if you create your own topic in the forum where we interact with you one on one. Also, we encourage you to post on your own topic because every time we post we email the author of the topic.

    So please create a new topic and we can give you our full attention to the problem.

    Thanks

    Also, since this is a bug and we are working on a solution, but do not have any updates I am going to close this thread. This issue remains open and does not mean it is resolved. We will update this thread once we have it ready for release.

    If you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    #988110
    Leah
    Member

    Hi there,

    We wanted to check in here and update you on our progress. Although we weren’t able to address your issue in our upcoming release (3.11) we do still have it on our radar. Thank you for your patience while we continue working on a fix for the problem you reported. We will do our best to keep you posted when we have a solution in place. In the meantime, if you need help or find that the issue you reported here is no longer a problem, please feel free to start another thread.

    Thanks again for your patience and understanding!

    Cheers,
    Leah
    and the rest of The Events Calendar team

    #990757
    Geoff
    Member

    Hey folks! Just wanted to deliver the good news that The Events Calendar and The Events Calendar PRO 3.11.1 just shipped today and a fix for this issue was included in the release. Please feel free to update and thanks so much for your patience here while we figured this one out. We really appreciate you bringing this to our attention so we could fix it. 🙂

    Cheers,
    Geoff

Viewing 8 posts - 1 through 8 (of 8 total)
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