Brian

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Viewing 15 posts - 5,026 through 5,040 (of 11,256 total)
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  • Brian
    Member

    Ok try to set Limit content to “500” characters to 0, which will display all characters.

    Then set the Event Template to the Default Page Template and see if the calendar shows and the sidebar shows.

    in reply to: Remove 2nd Calendar Icon For Same Day Events #985472
    Brian
    Member

    Sounds good.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Categories Pages resetting while advancing month. #985428
    Brian
    Member

    Hi Anthony,

    Sorry for the issues with this. I can help out.

    I took a look at your site from the links and see the issue. I was also able to replicate it on my test site.

    So it looks like this is a bug in the plugin.

    I have create a ticket for us to address this immediately, but I do not have a timeline when we might have a fix right now.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Remove 2nd Calendar Icon For Same Day Events #985414
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can try to help out here, but I am limited in supporting customizations, but can help get you started.

    I looked at your site and see what you mean, however, there is no feature to hide the 2nd or 3rd icon.

    You could follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    And modify the single event widget template and check if the icon has already been used and if so then do not show it again.

    events-calendar-pro\src\views\pro\widgets\modules\single-event.php

    The logic would look something like this:

    Set global variable
    If ( previous date = current date )
    do not show
    else if (previous date != current date)
    show current date

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Ajax Abuse #985409
    Brian
    Member

    Hi,

    Sorry for the issues you are having. What is the ajax calls causing an issue with? Is it bringing the site down or overloading the server?

    The ajax is how our plugins move between previous and next events so it is integrated to the core of everything.

    However, you could add this snippet to your theme’s functions.php to disable ajax if that is what you are looking for:

    https://gist.github.com/jesseeproductions/e787d5dd5c0e943f172f

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Fatal error when editing event #985406
    Brian
    Member

    Hi,

    Sorry for the issues with the fatal error. I can help out here.

    It appears you are using an older version of Pro.

    Please update to 3.10.1 for Pro and for the Events Calendar to resolve this issue.

    If you do not have automatic updates active for Pro you can download the latest version from your account here on theeventscalendar.com

    Let me know after upgrading if that resolves the issue.

    Cheers

    in reply to: 502 Bad Gateway #985395
    Brian
    Member

    Hi,

    I visited your site and was not getting those errors. Is this happening during the busiest part of the day on your site?

    Do you have any caching on your site? With the amount of events on your site I would think it is necessary for you to have caching on your site for it to function.

    Let me know and I can try to help out.

    Thanks

    Brian
    Member

    Sorry for the frustrations.

    What are these settings in your site:

    Genesis > Theme Settings > Default Layout

    Genesis > Theme Settings > Content Archives > “Select one of the following:”

    Events > Settings > Display Tab > “Events template”

    And on the Calendar View you are trying to get the sidebar to show next to the month correct?

    Let me know.

    Thanks

    in reply to: Buying multiple plugins #985391
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    We do not have any bundle deals or coupons for our products right now.

    We offer coupons through our newsletter and on social media from time to time.

    Cheers!

    in reply to: How do I increase the width of Title column? #985386
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I can help out here.

    You are referring to the admin section correct? There is no coding I have to increase the first column, but you can use Screen Options in the upper right corner to hide some of the columns.

    https://codex.wordpress.org/Administration_Screens#Screen_Options

    You could also use the Advanced Post Manager that used to ship with Pro to change up the columns, you can download it here:

    Advanced Post Manager

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Quick Question – List View #985379
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Pagination and Filters Broken #985378
    Brian
    Member

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    Brian
    Member

    Ok glad it helps.

    The function that sends the attendee list is in the core plugin.

    The function uses wp_mail: (look for how to add the headers variable after the $content)

    https://codex.wordpress.org/Function_Reference/wp_mail

    You can find it in this file:

    the-events-calendar\src\Tribe\Tickets\Tickets_Pro.php

    Around line 329.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Coupon Code Not Working #985300
    Brian
    Member

    Hi Sorry for the issues.

    Although we are listed on WooThemes they do not make WooCommerce Tickets so their coupon does not apply to our work.

    When we do have coupons we release them by our newsletter or through social media.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I am not sure what your settings are, but this snippet might work with the default page template.

    Add this to your child theme’s functions.php

    https://gist.github.com/jesseeproductions/8d0947375b5ba10a1b5e

    Let me know if that helps.

    Thanks

Viewing 15 posts - 5,026 through 5,040 (of 11,256 total)