Brian

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Viewing 15 posts - 3,466 through 3,480 (of 11,256 total)
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  • Brian
    Member

    Hi,

    I looked at that page and see two events and see what you mean.

    I not sure the coding was ever intended to work on a sub page as we usually meant that to be on the home page of the site as that is usually the main loop.

    The snippet works for me when testing on my home page. I cannot get a sub page to be considered the main loop.

    I also use Genesis, which your theme is a child theme of and the standard blog page does not show events for me.

    Do you have the coding that makes that page to be considered a main loop? I can try to help out if I have that, but otherwise I do not have anything else to fix it.

    Let me know.

    Thanks

    in reply to: Venues & Organizers template not working #1014043
    Brian
    Member

    I am not 100% sure that it should work, but there is a chance it could.

    What is the coding you are using to change the slug? Can you provide it in a reply and I can play around with it some and see what I can do.

    If I cannot get it to work I can create a ticket for us to look into further.

    Thanks

    in reply to: Using ma Totle Sliders #1014042
    Brian
    Member

    Hi,

    I am not sure how your theme is setup so I do not know the exact location where it would need to go. That is something you are going to have to figure out.

    It could be in the header.php file near the bottom and then you could use these conditionals to target only event pages:

    https://gist.github.com/jo-snips/2415009

    Beyond that I do not have specifics for your theme, but could try to answer another question.

    Thanks

    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Change Order of Tickets #1013863
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Right now the tickets are ordered by the published date. So the last ticket created shows first and the first ticket created shows last.

    We do not have a feature for manual ordering of the tickets, if you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    You can go to the WooCommerce Product List and do a quick edit and change the Publish Date for a ticket putting the tickets in order by time there will reorder on the frontend. So you want the ticket to show first with the latest publish date.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins I can help out here.

    That setting is for all new events or updates to existing series, so if the event is already existing it will not change it until you make an update to it.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Venues & Organizers template not working #1013841
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Do you have a filter to change the name of the organizer or the venues?

    I looked and see this for the venue:

    χώρος-διεξαγωγής

    Or is that part of the translation file?

    Either what the urls can only accept UT-8 characters and for the most part all those characters are not accepted by WordPress itself in the urls.

    That is again a limitation of WordPress and we are unable to change that.

    I can try to help out more though.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: events calendar standalone ? #1013835
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    We have discussed making a stand alone product, but have no plans for it to be developed for the foreseeable future.

    If you would like to request that head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of us developing it in the future.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks

    in reply to: Refund #1013822
    Brian
    Member

    Hi,

    You can request a refund.

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    in reply to: Event Submission Form is not using translation files #1013819
    Brian
    Member

    Hi,

    Thanks for bringing this up.

    It looks like your fix maybe the proper way to go.

    I will see if we can make this change.

    Thanks

    Brian
    Member

    Ok thanks.

    I took a look at your home page and not sure what I am looking for.

    Are the events suppose to appear under the latest updates?

    Did they ever show there?

    Let me know if I am in the right area and we can go from here.

    Thanks

    in reply to: Retrieving events via REST API #1013814
    Brian
    Member

    Sorry to bum you out. Once it is fully part of core we can begin supporting it.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: MultiSite Dev Environment but only one site needs TEC Pro #1013813
    Brian
    Member

    Hi Chris,

    To use pro you need to have The Events Calendar installed as well.

    The core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

    Please install that and single site active it on the site with Pro to remove this message: “To begin using Events Calendar PRO, please install the latest version of The Events Calendar”

    Once active the license tab will be here:

    Events > Settings > License Tab

    If have any questions related to this place let me know.

    If you have any new questions we ask you keep one question per thread if you can and we can help you out that way.

    Thanks

    in reply to: Week and month view not working #1013811
    Brian
    Member

    No Worries, Glad it is working.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Sidebar widgets not working after updates #1013687
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out here.

    With Pro running at 3.9.3 on the staging site and using the latest version of core at 3.12.3 it has caused Pro to stop running and all its features.

    Pro needs to be on the same version as core for the first two numbers so 3.12 to 3.12.1 is good. 3.11 to 3.8 is not.

    So you can use Pro on the staging site as it does not require a license to work.

    To update Pro on the staging site you can download the latest version from your account here on theeventscalendar.com

    Then follow this guide to manually update it:

    Manual Updates

    Live Site
    On the live site I see the Mini Calendar Widget so Pro is working there.

    Do you have any custom templates in your theme for the Event List Widget?

    They would be here:

    tribe-events/pro/widgets/list-widget.php

    If so in the list-widget.php template you can add these to the top and that might fix the issue instead having to redo custom work:

    $events_label_plural = tribe_get_event_label_plural();

    $posts = tribe_get_list_widget_events();

    Let me know how that works out.

    Cheers

Viewing 15 posts - 3,466 through 3,480 (of 11,256 total)