Sidebar widgets not working after updates

[kimharp]

Hi:

Recently after making some site updates (WP, theme, various plugins), my Events Calendar Pro Events List sidebar widgets stopped working. The Events Calendar widget has not been affected and continues to work.

You can see what’s happening here: https://www.harpcolumn.com/events/

The widgets should be showing upcoming events from various event categories, but it says “there are no upcoming events.” The widgets are configured correctly and there are events in these categories, but they are not being pulled into the sidebar list.

I’m running Events Calendar Pro on both my live site and my staging site and the same thing is happening on both sites, however I did not update Events Calendar Pro on my staging site since I only have one license key. (The staging site is running 3.9.3) I checked for plugin conflicts by disabling all plugins on my staging site except Custom Sidebar and Event Calendar plugins, but I cannot do this on my live site. I tried reverting to 2014 on my staging site, but it doesn’t show the sidebar.

Any ideas?

Thanks!

[Brian]

Hi,

Sorry for the issues you are having. I can help out here.

With Pro running at 3.9.3 on the staging site and using the latest version of core at 3.12.3 it has caused Pro to stop running and all its features.

Pro needs to be on the same version as core for the first two numbers so 3.12 to 3.12.1 is good. 3.11 to 3.8 is not.

So you can use Pro on the staging site as it does not require a license to work.

To update Pro on the staging site you can download the latest version from your account here on theeventscalendar.com

Then follow this guide to manually update it:

Manual Updates

Live Site
On the live site I see the Mini Calendar Widget so Pro is working there.

Do you have any custom templates in your theme for the Event List Widget?

They would be here:

tribe-events/pro/widgets/list-widget.php

If so in the list-widget.php template you can add these to the top and that might fix the issue instead having to redo custom work:

$events_label_plural = tribe_get_event_label_plural();

$posts = tribe_get_list_widget_events();

Let me know how that works out.

Cheers

[kimharp]

Hi Brian:

Sorry for the delay in this follow up. This live site did turn out to be an issue of custom templates. Your solution provided a start, but we did end up having to tweak some additional things. We did manage to get it working in the end.

Thanks for the quick input, and also help for the staging site issue.

Kim

[Brian]

Great!

I am glad to see you were able to fix this issue.

Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

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