[Brian]

This reply is private.

[Brian]

Hi,

Glad it worked. ‘

You should reconnect from the live site.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

Sorry for the issues here. We introduce some coding from 4.0 and it is causing this issue.

We are working on a release, but downgrading The Events Calendar to 3.12.3 and Community Events 3.12 resolves this issue for now.

Filter Bar can stay at 3.12.1.

To downgrade use this link to download The Events Calendar 3.12.3:

https://downloads.wordpress.org/plugin/the-events-calendar.3.12.3.zip

You can download the older versions from your account here on theeventscalendar.com.

Once you have both zip files follow this guide to manual plugin changes:

Manual Updates

Let me know how that works out.

Thanks

[Brian]

Hi,

Sorry for the issues here. We introduce some coding from 4.0 and it is causing this issue.

We are working on a release, but downgrading The Events Calendar to 3.12.3 and Community Events 3.12 resolves this issue for now.

Filter Bar can stay at 3.12.1.

To downgrade use this link to download The Events Calendar 3.12.3:

https://downloads.wordpress.org/plugin/the-events-calendar.3.12.3.zip

You can download the older versions from your account here on theeventscalendar.com.

Once you have both zip files follow this guide to manual plugin changes:

Manual Updates

Let me know how that works out.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Having said that if you are using the WordPress Menu you can add a custom link to the event view.

https://codex.wordpress.org/Appearance_Menus_Screen#Custom_Links

The default url is yoursite.com/events/

Thanks again!

[Brian]

Hi,

Sorry for the issues I can help out here.

First to get you updated please follow this guide as you have to deactivate and delete the existing plugin:

Manual Updates

This process does not delete or change events, but it is always a good idea to backup first.

After that we can work on the Server issue.

Thanks

[Brian]

Hello,

Sorry for the issues you are having.

Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

To do that, login to your account and go to My Account > License Keys

Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

Let me know how that works out for you.

Thanks

[Brian]

This is the foreach statement that echos the titles:

<?php foreach ( $days_of_week as $day ) : ?>
<th class="tribe-mini-calendar-dayofweek"><?php echo $day ?></th>
<?php endforeach; ?>

You might be able to change it to something like this to change the output:


<?php foreach ( $days_of_week as $day ) :
if ( $day == 'MA' ) {
$day = 'M';
} elseif ( $day == 'ME' ) {
$day = 'M';
} ?>
<th class="tribe-mini-calendar-dayofweek"><?php echo $day ?></th>
<?php endforeach; ?>

Cheers

[Brian]

Hi,

Unfortunately, that is beyond the support we can provide.

I fixed the one error, but we are unable to provide support on custom theme templates this per our terms and conditions.

We are unable to make the changes ourselves or be hired to do it.

We do have this list of customizers that you might be able to hire to help:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

[Brian]

Hi,

I experienced the same issue myself.

Working with the team to get this fixed.

Sorry for the delay.

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi Ben,

Thanks for using our plugins. I can help out here.

Do you have a link of the page you are trying to do this and I can help out some more after seeing it.

Also, for many edits the themer’s guide is a good resource to start at:

https://theeventscalendar.com/knowledgebase/themers-guide/

Let me know about that link and we can go from here.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help answer your questions.

See the answers below:

1. We currently have around 4,000 events. We purchased the community add-on as we want the event promoters to start to manage their own events, organisers and venues details themselves. How can we assign current entries to a registered user so it appears in their community dashboard for them to start to control?

You can assign events to your contributors if they are a author role in WordPress. That is a limitation of WordPress. To get started you could make them authors, then assign the events to them, then change them back to a lower role if you have to.

2. It is great that a contributor can also add Venue and Organiser details. However on our site we always add a photo for both (as this is part of the usual admin form). As it works now, we would have to contact each contributor and ask for a photo or graphic for both organizer and venue. As this takes more time than how we currently do it now, can we make it so that they can upload their own image as per the standard admin form?

That is an interesting feature, but we do not have a feature to help with that, if you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

3. We would like to “manage” the page that the dashboard shows on, as we would like to add instructions as to how information should be entered and the process (as per your demo). I can see the shortcode but as we use friendly permalinks I am unable to see how we can work on this page?

To make edits to the community events template we have the themer’s guide to move and edit templates in your child theme.

https://theeventscalendar.com/knowledgebase/themers-guide/#community

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. If you are looking more for a booking system you would want to check out a booking plugin.

For our ticketing plugins it is really designed to be created around one event and we do not have recurring event support for tickets right now.

Let me know if you have any follow up questions.

Thanks

[Brian]

Yeah. I tried myself and it did not work for me.

We are looking into the issue now.

[Author]

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