iCal extension importing recurring events with the same end date as the

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  • November 2, 2015 at 11:35 pm #1021134
    Christine Hehre
    Participant

    Hi,

    I searched the forums and it doesn’t appear anyone has had this issue.

    I imported a calendar (shared) from google and the recurring events (bi-daily) all came in for previous instances of the event, but are not recurring past the import date. I can share the ICS file and link to dev site as requested.

    Also, all “previous” events from the calendar appear to have been imported multiple times on every day prior to the import.

    Thanks for the help!

    November 3, 2015 at 8:31 am #1021318
    Brian
    Keymaster

    Hi,

    Sorry for the issues you are having.

    We have a glitch in the importer when trying to import these type of events.

    We are working on a fix and have one for the 4.0 release.

    We have started testing that release, but not sure on the release date.

    We will have a beta that you could try out soon, but it is not recommended for live sites yet.

    Let me know if you have any follow up questions.

    Thanks

    November 5, 2015 at 1:42 pm #1022328
    Christine Hehre
    Participant

    This reply is private.

    November 6, 2015 at 7:12 am #1022531
    Brian
    Keymaster

    To request a refund please follow our policy outlined here:

    https://theeventscalendar.com/knowledgebase/refund-policy/

    And we can take care of it. Thanks

    We did the launch the betas for 4.0 and I believe this issue was resolved there you might be able to test it out and see if you like:

    http://betas.theeventscalendar.com/

    It is a beta though so not sure if you want to run on a live site.

    And please backup your dev site before adding if you do.

    If not please follow the above steps for a refund.

    Thanks

    November 8, 2015 at 11:24 pm #1023131
    Christine Hehre
    Participant

    This reply is private.

    November 9, 2015 at 8:09 am #1023228
    Brian
    Keymaster

    From here?

    http://betas.theeventscalendar.com/

    Let me know the email you used in a private reply and I will check on it.

    Thanks

    November 9, 2015 at 1:07 pm #1023429
    Christine Hehre
    Participant

    This reply is private.

    November 9, 2015 at 3:16 pm #1023491
    Brian
    Keymaster

    Hi,

    I experienced the same issue myself.

    Working with the team to get this fixed.

    Sorry for the delay.

    November 9, 2015 at 5:01 pm #1023516
    Brian
    Keymaster

    This reply is private.

    November 9, 2015 at 5:14 pm #1023524
    Brian
    Keymaster

    Ok so let me backup on this.

    I thought the beta was a go, but we are waiting on some final testing for it to be stable enough.

    So you have access but the files are not ready yet so that is why no notification has been sent out.

    December 2, 2015 at 11:03 am #1033997
    Geoff
    Member

    Hey there,

    Just poking in to let you know that this issue has been resolved and a patch will be included in Version 4.0. We expect that to release sometime today so please do keep you eyes peeled and feel free to let us know if have any other questions after updating.

    Thanks for your patience while we figured this out!

    Geoff

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