Sorry, key validation server is not available.

[Greg Waddell]

Hello,

I am running into trouble with updating to the latest version of Calendar Pro 3.12. When attempting to activate my license key, I get an error message saying that the key validation server is not available.

I tried manually uploading the plugin, but cannot as the folder already exists.

The above problem, I believe is precluding me from adding a recurring event to my page. The error there tells me that I need to add an end date to the recurring event. But there is no where to do so.

So, I really have two problems here. Any immediate help is sincerely appreciated.

[Brian]

Hi,

Sorry for the issues I can help out here.

First to get you updated please follow this guide as you have to deactivate and delete the existing plugin:

Manual Updates

This process does not delete or change events, but it is always a good idea to backup first.

After that we can work on the Server issue.

Thanks

[Greg Waddell]

Thanks for the tip on installing the new update.

As I look at the solution, my query really was a noob question. Thanks for your kind patience with me.

Cheers,
Greg

[Brian]

No worries, that is why we have the guide to help everyone out!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Author]

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