Filterer doesn't work on my new install

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  • November 9, 2015 at 10:01 am #1023313
    Gregg
    Participant

    I am working with The Events Calendar in a staging environment (on WP Engine) before bringing it over to my live site. I have installed The Events Calendar, The Events Calendar Pro, the Filterbar add-on, Community Events add-on, and Facebook import add-on.

    Things are displaying well enough, and I can play around a bit with CSS to fix some of the spacing / padding issues. But The filtering does not work. Using the built in date picker at the top or using anything on the filter bar. I have tried both with the AJAX setting on and off in the general settings.

    November 9, 2015 at 4:55 pm #1023513
    Brian
    Member

    Hi,

    Sorry for the issues here. We introduce some coding from 4.0 and it is causing this issue.

    We are working on a release, but downgrading The Events Calendar to 3.12.3 and Community Events 3.12 resolves this issue for now.

    Filter Bar can stay at 3.12.1.

    To downgrade use this link to download The Events Calendar 3.12.3:

    https://downloads.wordpress.org/plugin/the-events-calendar.3.12.3.zip

    You can download the older versions from your account here on theeventscalendar.com.

    Once you have both zip files follow this guide to manual plugin changes:

    Manual Updates

    Let me know how that works out.

    Thanks

    November 10, 2015 at 7:06 am #1023706
    Benjamin Hope
    Participant

    I have a similar problem.
    When downgrading, Woo Commerce Tickets then breaks. Please help.

    http://www.batterseaspanish.com

    November 10, 2015 at 7:50 am #1023749
    Brian
    Member

    Hi benmhope,

    Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one. Also, we encourage you to post on your own topic because every time we post it will email the author of the topic.

    Having said,

    You also want to downgrade WooCommerce Tickets to 3.12 as well.

    If you still have issues after doing that please create a new ticket and we can help out.

    Thanks

    November 12, 2015 at 10:16 am #1024828
    Gregg
    Participant

    Thanks for that response Brian. Any thoughts on how long the fix will take?

    November 12, 2015 at 10:37 am #1024836
    Gregg
    Participant

    Oops, I marked that as fixed and its not!

    I did the downgrades and I am still getting the never-ending spinning box. The filtering is still very broken.

    November 12, 2015 at 3:33 pm #1024984
    Geoff
    Member

    Hey there, good news! We just released a patch for this issue and it’s available right now in The Events Calendar 3.12.6. Please update and feel free to hit us back up if any other issues pop up.

    Thanks for your support while we worked on this!

    Geoff

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