[Brian]

Hi,

Thanks for using our plugins. I can help out here.

The related events looks for events by event category and tag.

There is not currently a feature to select the related events.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugin. I can help out here.

If the event is in the trash you could restore it like posts or pages.

However, the revision functionality in WordPress does not work with custom fields so it does not work with Events as most of the data is stored as custom fields.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

We do not have a feature to list events by venue in the admin.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Cheers

[Brian]

Hi,

Thanks for the interest in our plugins I can answer your questions.

The default view of our plugin is here:

http://wpshindig.com/events/

To get a different look for the calendar like the site you referenced will take customization that is beyond the support we can provide.

We are wondering what extensions-if any-do we need to achieve that look? I see a monthly view, and I guess the side panel is a list view? We especially like the top right where it displays the “Tonight” event. Are we able to have all this set up in a way where the “Today” view will go to the next upcoming event automatically?

I would compare their view to the month view in the link I provided and the differences are all customizations by the developer.

The tonight and featured event is a custom coding by the developer of that site so I am not sure how they did it nor can we support that. You might be able to use the Event List Widget to show the next upcoming events instead of this.

On that list view on the left, can we have out ticket links and facebook event links there if we have those add ons?

This would be possible to edit by customization following our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

Also these custom fields have information you can use:

https://theeventscalendar.com/knowledgebase/wordpress-post-meta-data/

Lastly, we have a band and a music school where we display the same calendar on two different websites. Will we be able to do that with a single license?

The licenses are for installs of WordPress so that would be 2 different sites and two licenses would be needed.

Please note we do not have a feature to share events between two different installs of WordPress.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

Hi,

Sorry for the issues you are having. I can help out here.

Themes by Vantam do usually have some customizations for The Events Calendar.

We are limited in helping there, but you could remove the customizations from this directory:

yourtheme/tribe-events/

That might help or you might have to contact the theme developer to see if they have some suggestions.

I am not sure what they did so that also makes it hard for us to help here, but I can try to answer more questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

We currently do not have a feature to do that.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Brian]

Hi,

Thanks for using our plugins.

There is a hard coded limit of 200 venues in the Filter Bar.

I have a ticket in our system to add a filter to change that.

For now you have to edit this file on each update of the plugin:

plugins/the-events-calendar-filterbar/src/Tribe/Filters/Venue.php

You can change this:

'posts_per_page' => 200, // arbitrary limit

To this to show all venues:

'posts_per_page' => -1, // arbitrary limit

Let me know if that works out.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins.

The ticketing plugins have all the ticketing features:

https://theeventscalendar.com/tickets/

Those are not included in Pro.

In the ticketing plugins it is not possible to do as you ask though. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

[Brian]

Hi,

Thanks for the interest in our plugins. We do not have a trail for Pro, but we do have a 30 day refund policy so if it does not work out you could get your money back.

Pro does not include any ticketing features that is in the ticketing plugins, which are separate.

https://theeventscalendar.com/tickets/

Pro is not a bundle of other plugins it has its own features such as recurring events, additional fields, and more views:

https://theeventscalendar.com/product/wordpress-events-calendar-pro/

As for support help it could be a conflict so I would try our testing for conflicts guide to see if that finds the issue:

Testing Conflicts With Themes and Other Plugins

Please note even if you are a Pro we can help narrow down issues, but limited in supporting 3rd party coding issues including with themes.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues you are having.

Sometimes a site is not able to connect to your server creating this issue.

Please try again and see if it works for you.

If not we can take some more steps to see if your connection is blocked to our sites.

Please note the license key is not needed for the plugin to work it is only needed for automatic updates.

Thanks

[Brian]

Hi,

Sorry for the issues here. In WordPress you are not able to overwrite an existing plugin. It first must be removed.

Please follow these steps to manually update a plugin:

Manual Updates

Let me know how that works out.

Thanks

[Brian]

Hi

I responded to your last posting here:

Facebook App ID/Secrets issues

We might be able to help out with this, please email your request to support(at)theeventscalendar.com

And actually I have an additional question about Pro – is this product what makes events images show on hover as I seem to have lost that function on my calendar.

I am not sure what you mean here, is this in the month view?

If so we have a guide for that:

https://theeventscalendar.com/knowledgebase/adding-featured-images-to-month-view/

Thanks

[Author]

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