Brian

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Viewing 15 posts - 1,486 through 1,500 (of 11,256 total)
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  • in reply to: How to disable "Tickets" email? #1070295
    Brian
    Member

    Great, glad it helps.

    Yep if you can keep one query per topic that would be great.

    Thanks!

    in reply to: Event Tickets Problem #1070002
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I think you got an early version of The Events Calendar 4.0.5 that caused this.

    Please downloaded the latest version again on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

    And follow these steps to manually update:

    Manual Updates

    Although that process does not delete or change your events or settings it is a good idea to backup beforehand.

    Let me know if that fixes it.

    Thanks

    in reply to: How to disable "Tickets" email? #1070001
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Try this snippet to disable the Ticket Emails and remove the message from the order email when using WooCommerce in Event Tickets Plus:

    /*
    * Events Tickets Plus - WooCommerce Tickets - Prevent Ticket Email from being sent.
    * @ Version 4.0
    */
    add_action( 'init', 'wootickets_stop_sending_email' );
    function wootickets_stop_sending_email() {
    if ( class_exists( 'Tribe__Tickets_Plus__Commerce__WooCommerce__Main' ) ) {
    $woo = Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance();
    remove_filter( 'woocommerce_email_classes', array( $woo, 'add_email_class_to_woocommerce' ) );
    add_action( 'woocommerce_email_after_order_table', array( $woo, 'add_tickets_msg_to_email' ) );
    }
    }

    /*
    * Events Tickets Plus - WooCommerce Tickets - Hide You'll receive your tickets in another email.
    * @ Version 4.0
    */
    add_filter( 'wootickets_email_message', 'woo_tickets_filter_completed_order', 10 );
    function woo_tickets_filter_completed_order( $text ) {
    $text = "";

    return $text;
    }

    Add that to your child theme’s (or parent) functions.php to use it.

    Let me know if that works.

    Thanks

    in reply to: Events Calendar Pro Widget Settings #1069841
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Exporting Events to Facebook #1069713
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    It is not possible to export events to Facebook Per their API unfortunately.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Events Calendar Pro Widget Settings #1069708
    Brian
    Member

    Ok you can change the output of the This Week Widget duration in this template:

    plugins/events-calendar-pro/src/views/pro/widgets/this-week/single-event.php

    To here:

    yourtheme/tribe-events/pro/widgets/this-week/single-event.php

    Changing this:

    <?php echo tribe_events_event_schedule_details( $event->ID ) ?>

    to this:

    <?php echo tribe_get_start_date( $event->ID, false, 'm/d' ); ?>

    You can change the date format output by modifying this: m/d

    With the PHP standards:

    http://php.net/manual/en/function.date.php

    Cheers

    Brian
    Member

    I am not sure how simple the customizations are. They are not too complex, but the cost would depend on the developer.

    I do not have a site to upload those events too that you can see and I am not able to do that on our demo site.

    We do have a 30 day refund policy so you could try the plugins:

    Refund Policy

    And this list of people that could help with customizations:

    https://theeventscalendar.com/knowledgebase/find-a-customizer/

    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Facebook Events cover sync and size #1069696
    Brian
    Member

    For that event is pulled in the image size of 600px × 400px

    This is how it looked on my site after import.

    Firefox Screenshot 2016 02 08T19 54 35 744Z

    The text is because of the theme I had active, but image is regular size.

    in reply to: Events Calendar Pro Widget Settings #1069691
    Brian
    Member

    Oh yeah the pre-sales does not have that ability, that is for the premium forums.

    If you put a link in this thread I will come back and remove it after I see it.

    in reply to: Translation the button text in the ticket box #1069547
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    To change that text you want to move and edit this file:

    plugins/event-tickets-plus/src/views/wootickets/tickets.php

    In your theme here:

    yourtheme/tribe-events/wootickets/tickets.php

    Look at your themer’s guide for more information about editing templates:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Once in your theme you can see the text in the button in that file and edit it to what you would like.

    Cheers

    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    The Map View displays events only with full addresses in the venues attached to them.

    So if you have not added venues with complete addresses to the event it will not display.

    Is that the case here? If not can you provide a link to a event that has a venue with address, but is not showing?

    Thanks

    in reply to: Facebook Events cover sync and size #1069529
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    For the Facebook Importer we try to grab the cover image in full size that Facebook has it.

    Do you have an event you would like to test it out on ? I can do an import and share the image size.

    Cheers

    in reply to: Summer Time One Hour Change #1069524
    Brian
    Member

    Hi,

    Thanks for using our plugins. Sorry for the issues.

    We did have a fix in the plugin for this, but not able to find out why it regressed back.

    We have a new ticket to address this, but for now you would have to use your workaround for creating the events before and after the time change.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Community Calendar #1069517
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    You can purchase Community Events from the link on this page:

    https://theeventscalendar.com/product/wordpress-community-events/

    We currently do not have any discounts.

    Thanks

Viewing 15 posts - 1,486 through 1,500 (of 11,256 total)