How to disable "Tickets" email?

[Karl]

Hi, all the other emails can be enabled/disabled via the Settings panel, but not this one – how can I turn them off? We will not be sending e-tickets, so don’t need to send this mail.

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

Try this snippet to disable the Ticket Emails and remove the message from the order email when using WooCommerce in Event Tickets Plus:

/*
* Events Tickets Plus - WooCommerce Tickets - Prevent Ticket Email from being sent.
* @ Version 4.0
*/
add_action( 'init', 'wootickets_stop_sending_email' );
function wootickets_stop_sending_email() {
if ( class_exists( 'Tribe__Tickets_Plus__Commerce__WooCommerce__Main' ) ) {
$woo = Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance();
remove_filter( 'woocommerce_email_classes', array( $woo, 'add_email_class_to_woocommerce' ) );
add_action( 'woocommerce_email_after_order_table', array( $woo, 'add_tickets_msg_to_email' ) );
}
}

/*
* Events Tickets Plus - WooCommerce Tickets - Hide You'll receive your tickets in another email.
* @ Version 4.0
*/
add_filter( 'wootickets_email_message', 'woo_tickets_filter_completed_order', 10 );
function woo_tickets_filter_completed_order( $text ) {
$text = "";

return $text;
}

Add that to your child theme’s (or parent) functions.php to use it.

Let me know if that works.

Thanks

[Karl]

That is excellent Brian – that seems to work – many thanks.

I have quite a few issues I could do with help on – I guess I’m best posting them as separate queries here, to help other people as much as anything?

[Brian]

Great, glad it helps.

Yep if you can keep one query per topic that would be great.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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