Kelly

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Viewing 15 posts - 1,216 through 1,230 (of 1,995 total)
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  • in reply to: 1st day of October starting on wrong day #72413
    Kelly
    Participant

    Hi, Dorian. I’ve been checking out your site, and it looks like there are some other issues at work here. Would you mind starting a new thread so that we can work through them together without taking over dlishdesign’s?

    Also, when posting, please include the place where I can see the TEC sidebar widget calendar. So far, I could only find the WP calendar widget.

    Thanks!

    in reply to: Zip file download #72369
    Kelly
    Participant

    Hi, Abbey. Sorry to hear you’re having issues with the install.

    From the sounds of it, I think your Mac may be unzipping the file on the fly in order to help you out. 🙂 If you zip it back up and then upload it to your site, that should work just fine.

    Please give it a shot and let me know how it goes! 🙂

    in reply to: Weird graphic bug. #72355
    Kelly
    Participant

    Hi, Lars-Erik. I just wanted to check in and see if that worked for you. Please let us know. 🙂

    in reply to: Accessing Woo Tickets #72351
    Kelly
    Participant

    Hi, Michael. Since it’s been a couple of weeks, I’m going to close this thread.

    Please open a fresh one if you’d like more help. 🙂

    in reply to: Woo Ticket installed but no function available #72345
    Kelly
    Participant

    Hi, magisterludi. Since it’s been quite a while since your last reply, I’m going to close this thread. Please start a new one if you decide to pursue this further.

    Thanks! 🙂

    in reply to: WooTickets not displaying correct ticket quantity. #72341
    Kelly
    Participant

    Hi, intraudio. Since it’s been a couple of weeks, I’m going to close this thread.

    Please start a new one if you’d like to revisit your issue. 🙂 Thanks!

    in reply to: Change the order in the Event Description Page #72339
    Kelly
    Participant

    Hi, finelydesign. I’m hoping that no news is good news, and you’re all set. 🙂

    Since it’s been over two weeks now, I’m going to close this thread. Please start a new one if you’d like to troubleshoot this further. 🙂 Thanks!

    Kelly
    Participant

    Hi, Jonathan. Thanks for asking about the Eventbrite Import feature. I also appreciate you giving me the examples of the event pages on your site and Eventbrite. That’s super helpful. 🙂

    I took a look at the HTML for both the Eventbrite and TEC description. It sure looks to me like the code is identical. I’m guessing what you’re seeing is that WordPress is displaying it differently because of the width available. We’ve got a bunch of changes in the works to play better with the recently updated Eventbrite API. I would encourage you to wait for the next maintenance release and see if that resolves your issue before troubleshooting too much more in depth.

    As far as the date goes, that is an odd one. Is there a pattern to what date is used?

    With Google Maps, sometimes, we’ve found there’s an issue where the Eventbrite API doesn’t pass the address correctly. Could that be part of it? Is there a page I could view the incorrect map?

    Regarding the Filters Bar, it is definitely in the works and we’re getting close. I’m sorry, but I can’t give you anything more specific than that. It should be soon, though! 🙂

    in reply to: Eventbrite Ticket Box iframe sizing issue #72161
    Kelly
    Participant

    Hi, thedesigngym. Thanks for asking about this customization. You’ll need to tweak this based on your size needs, but this is still the way to do it:

    Ticket Information box

    Please let me know if you have any issues implementing the change! 🙂

    in reply to: Edit Events screen #72025
    Kelly
    Participant

    That’s great news, Simon. Thanks for letting us know! 🙂

    Since you’re set for now, I’m going to close this thread. Please start a new one if anything else comes up!

    in reply to: Woo tickets and price tag #71943
    Kelly
    Participant

    Fantastic! I’m very glad to know that did the trick.

    I definitely hear you about a true RSVP solution. We do get a lot of requests for that. If you have a moment, we’d be very grateful if you’d +1 the suggestion for RSVPs in our User Voice Forum: tribe.uservoice.com. We prioritize new features based on the response they receive there.

    Thanks!

    in reply to: Events calendar & Woocommerce tickets #71942
    Kelly
    Participant

    Hi, cozette. Unfortunately, what you’re seeing is a bug in the 3.1 release of TEC. Please check out this snippet which should resolve your issue: https://tri.be/fix-for-static-front-page-being-overridden-when-including-events-in-main-blog-loop/

    The issue will be resolved in our upcoming maintenance release.

    in reply to: Event title in page title place #71940
    Kelly
    Participant

    Hi, brightestspark. With the help of your theme, we were able to figure out the root of this issue. We should have a fix rolled into our next maintenance release. Thanks so much for your help with that!

    Since we’re set here for now, I’m going to close this thread. Please keep your eye out when our next update is released. That should resolve your issues.

    in reply to: Change position of map and grey search bar on map view #71606
    Kelly
    Participant

    Sorry about the initial confusion, infosws. Thanks for sticking with it and figuring it out! 🙂

    Since you’re set for now, I’m going to close this thread. 🙂 Please feel free to start a new one if anything else comes up!

    in reply to: Time Zone Error #2 #71565
    Kelly
    Participant

    Hi, folks. I’m sorry you’re having issues with your time zone, that’s definitely a frustrating one.

    Please make sure that you have one of the UTC Manual Offsets selected in the General Settings of your site. Here’s a screenshot: http://d.pr/i/TG3P

    Then you’ll just need to remember to change the offset when Daylight Savings/Summer Time is observed.

    That should do the trick!

Viewing 15 posts - 1,216 through 1,230 (of 1,995 total)