Weird graphic bug.

[leeman]

I don’t know if this is the correct place to ask but since it shows in the ticket area I try here.
I just bought Woo Ticket since the other was not optimal for us.
Install and all wen well but now when I create en event I get a weird graphic over the numbers choice in the ticket area.
See here : http://www.modosupport.se/event/testmatch/

Might not be from the plugin but I have to start some where.
Thankful for answers.
BR
Lars-Erik

[leeman]

As i can see it’s the event text that get wrapped in a gray box in a weird place.

[Kelly]

Hi, Lars-Erik. Unfortunately, I am not able to follow the link you posted. Perhaps you have moved the page?

I do see a number of visual anomalies in the display of the plugin’s pages. Have you tried changing themes to default Twenty Twelve with all other plugins except for The Events Calendar, WooCommerce, and WooCommerce Tickets deactivated? How do your pages show up then?

[leeman]

I put it back up …

I am running a theme which we paid for and really would like to keep.

[Kelly]

Hi, Lars-Erik. I do see the box. Here’s a screenshot: http://d.pr/i/C32

I’m confused because on other pages, it does not appear: http://d.pr/i/mj2h

Can you explain where that text (“Provar ett nytt system bara.”) comes from? Otherwise, since other events look fine, I’d have to say you should just try recreating the event. 🙂

[leeman]

That text is from event description.
The other events I choosed not to write an description.

[Kelly]

Hi, Lars-Erik. It looks like your theme is overriding our formatting.

Please set up a custom tribe-events.css, if you haven’t already, and drop this snippet into it:

http://pastebin.com/NyxTFCUv

That should do the trick!

If you need help with template override, please check out our tutorial on that: https://theeventscalendar.com/what-are-template-overrides-and-how-do-i-do-them/ You can also check out our Themer’s Guide, linked in the right sidebar.

[Kelly]

Hi, Lars-Erik. I just wanted to check in and see if that worked for you. Please let us know. 🙂

[Kelly]

Hi, Lars-Erik. Since it’s been a while I’m going to close this thread. Please don’t hesitate to open a fresh one if anything else comes up! 🙂

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts