Zip file download

[abbey]

Hi all,

I am trying to install the plug in – I get that I just have to upload the zip file that I download – except – I don’t download a zip file, it is a folder with many subfolders. Is this because I am working on a mac? Any ideas on how I can do this????

[Kelly]

Hi, Abbey. Sorry to hear you’re having issues with the install.

From the sounds of it, I think your Mac may be unzipping the file on the fly in order to help you out. 🙂 If you zip it back up and then upload it to your site, that should work just fine.

Please give it a shot and let me know how it goes! 🙂

[Kelly]

Hi, Abbey. Since it’s been over two weeks now, I’m going to close this thread. Please start a new one if you’d like to pursue this further. 🙂

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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