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Hi, Matt. Thanks for getting in touch about this.
Unfortunately, there is no built-in system for managing this sort of thing, so we can’t really help with a customization of this nature. If you’d like to develop something on your own, please do check out our roles and capabilities FAQ (https://theeventscalendar.com/faqs/what-plugin-capabilities-are-there-for-creating-custom-roles/) and our technical docs linked to the right.
Hope that helps!
Hi, zobel. I’m sorry for your frustration.
Because we have multiple ticketing add-ons, the emails associated with tickets are part of the core plugin (The Events Calendar). Ticketing is really something the core facilitates, but we have individual implementations like WooCommerce Tickets to build the bridge with specific platforms, like WooCommerce. I know that’s not the most intuitive, but I hope you see the rationale from an efficiency standpoint.
That said, the “tickets.php” and “email.php” files are the only ones that you’ll need to worry about for customization. If you search in the first page of the Themer’s Guide, you’ll be taken right to them.
Thanks!
Hi, mellowvision. That’s funny that you don’t see it listed in the Themer’s Guide. For me it’s about two-fifths of the way down the page under “The Events Calendar” and above “Tribe Events PRO (premium)”. Here’s a screenshot: http://d.pr/i/HQPE
Because we have multiple ticketing add-ons, the emails associated with tickets are part of the core plugin. I know that’s not the most intuitive, but I hope you see the rationale from an efficiency standpoint.
We really appreciate you trying to search through the docs and figure this out on your own. I’ll make a note that we should clarify the location of those files in our next update.
Thanks for being a TEC user!
Hi, Andreas. I appreciate your thorough response.
It’s possible you’re seeing this because you’re using the default events template when StartupPro doesn’t define any styles for that, but a bit of CSS like this might do the trick:
#tribe-events { padding: 10px 20px }Please try that and let us know how it goes.
Hi, Donald. That sounds great.
Please send an email to pro /a/ tri.be and we’ll send you what you need for the PRO downgrade. I’ll keep this thread open for now so that we can continue here when you’ve got the test bed in place.
Have a great weekend!
Hi, Soosie. I’m sorry we don’t have a classier solution for you.
If you’d like to suggest it as a new feature, it’d be great if you’d wander over to our User Voice forum and post about it there: https://tribe.uservoice.com/forums/195723-feature-ideas
For now, I’m going to go ahead and close this topic. Please feel free to start a new one if anything else comes up!
Hi, mellowvision. Thanks for trying to search this one up. Sorry if we weren’t clear enough in other threads.
Your best bet for a complete explanation of customization is to check out Themer’s Guide for The Events Calendar, linked in the right sidebar.
From there, you can see how to edit the email.php and tickets.php files that control the tickets. Be aware that those files are probably too deeply nested for the WP editor, so it would need to be reached via FTP (or however you get to your site files). Email.php is in the core plugin (the-events-calendar/views/tickets/email.php). Tickets.php is in the WooCommerce Tickets plugin (wootickets/views/wootickets/tickets.php)
Hope that helps!
Hi, zobel. Thanks for getting in touch.
You’re best bet for a complete explanation of customization is to check out Themer’s Guide for The Events Calendar, linked in the right sidebar.
From there, you can see how to edit the email.php and tickets.php files that control the tickets. Be aware that those files are probably too deeply nested for the WP editor, so it would need to be done reached via FTP (or however you get to your site files).
Hope that helps!
No problem, tdgates10. Your best bet for a complete explanation of customization is to check out Themer’s Guide for The Events Calendar, linked in the right sidebar.
From there, you can see how to edit the email.php and tickets.php files that control the tickets. Be aware that those files are probably too deeply nested for the WP editor, so it would need to be reached via FTP (or however you get to your site files).
Hope that helps!
Hi, Andreas. Thanks for reaching out about your formatting issue.
I have a couple of questions for you. First, which theme are you using (and who is its developer)? Second, what behavior do you see when you switch the page template/stylesheet settings?
Hi, Rebekah. That sounds like it’s probably the root of your issue.
Every time you tell the site to navigate to the hyphenated URL, it’s redirecting to the concatenated one, resulting in an endless loop. My guess is that once you standardize on which to use, the issue will resolve itself.
Let us know how it works!
Hi, Justine. Our developer took a look at your theme just now, and was wondering if you could get some info from HB to help you resolve your issue.
Specifically, please ask HB whether the post title, content, and comment form is outputted on single pages using a hook or a special function, and if so, how you can disable that functionality. If you can get the code to disable the post output functionality, then we can help with how to only run that code on events pages.
If it helps you out, you can tell HB that our template just calls get_header(), includes our plugin’s output, then calls get_footer(). We think there’s something happening during get_header that includes the default looking post content.
Hope that all makes sense. Let us know what you hear back from HB.
Thanks!
