where is email.php again?

[mellowvision]

the thread below discusses modifying tickets/email.php

Add description to HTML ticket

I can not seem to locate this file in my install. I’ve even searched though the zip archive I downloaded. No file.

[Kelly]

Hi, mellowvision. Thanks for trying to search this one up. Sorry if we weren’t clear enough in other threads.

Your best bet for a complete explanation of customization is to check out Themer’s Guide for The Events Calendar, linked in the right sidebar.

From there, you can see how to edit the email.php and tickets.php files that control the tickets. Be aware that those files are probably too deeply nested for the WP editor, so it would need to be reached via FTP (or however you get to your site files). Email.php is in the core plugin (the-events-calendar/views/tickets/email.php). Tickets.php is in the WooCommerce Tickets plugin (wootickets/views/wootickets/tickets.php)

Hope that helps!

[mellowvision]

thanks for responding, I have carefully reviewed the themer’s guide before starting this thread. If you look, it does not refer to the the-events-calendar/views/tickets/email.php anywhere. The problem was finding the actual file, since I expected it to be within the wootickets plugin, not in the-events-calendar. I’ve searched fairly carefully, and haven’t found documentation that discusses the location of the email ticket template. Anyway, glad to know where it is now, so thanks for that.

[Kelly]

Hi, mellowvision. That’s funny that you don’t see it listed in the Themer’s Guide. For me it’s about two-fifths of the way down the page under “The Events Calendar” and above “Tribe Events PRO (premium)”. Here’s a screenshot: http://d.pr/i/HQPE

Because we have multiple ticketing add-ons, the emails associated with tickets are part of the core plugin. I know that’s not the most intuitive, but I hope you see the rationale from an efficiency standpoint.

We really appreciate you trying to search through the docs and figure this out on your own. I’ll make a note that we should clarify the location of those files in our next update.

Thanks for being a TEC user!

[Support Droid]

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[Author]

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