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Hi Eli,
Are you using a theme by WooThemes (or a theme that uses the Woo Framework) – and do you happen to have a static front page?
If so can you try adding the following snippet to your theme’s functions.php file, being mindful that you generally shouldn’t and don’t need to insert the line with <?php a second time if it is already at the top of your functions.php file … does that help at all here?
Appreciated, Laura. If you prefer to use the Add HTML Before Calendar field like Laura suggested, brownjm, you should be able to go right ahead and just add a link in there using the visual editor tools.
Apologies everyone, this is a known bug that surfaced with the most recent updates and we’ll get a definitive fix out there as soon as we can. In the meantime, as flaglerhumanesociety pointed out, either of the fixes in this thread should get you back on track:
Hi jayc, this is probably the same bug detailed in a number of other threads – we are aware of it and apologize for the inconvenience – and of course we intend to get a substantive fix out there ASAP.
In the meantime, can you use one of the workarounds documented in this thread?
If that doesn’t help, or the problem is slightly different, please just let me know.
Hi all, yes that fix is as provided in the following thread:
We apologize for the inconvenience and we’ll try to get a substantive fix (in one of our maintenance releasees) out there as soon as possible.
OK, so there have probably been two problems here. The first was that you were using an older version of WordPress than we support. The second seems to relate to Live Countdown Timer by Turcu Ciprian – with this activated for some reason the wp Javascript object is no longer present.
Nor does this only affect our plugin. With Live Countdown Timer still active try creating a new post and using the Add Media button (above the editor) – you ought to find nothing happens there either.
Deactivate it however (and flush your browser’s cache) and you should find it all works as expected.
Hi craigkirby: this is unfortunately a known bug that just surfaced. Can you take a look at the following thread and try either of the proposed workarounds?
Hi again Debbie,
So the basic problem seems to be that your theme doesn’t clean up after itself when the ticker is in use – it includes some code that makes use of the WP_Query class but fails to reset things afterwards.
I’m not sure whether you want to edit the theme itself or do this from within a child theme (that would probably be advisable, but seek the theme vendor’s advice first of all if you are unsure) however if you can locate the end of the news ticker loop (in header.php lines 283-287) you could add a snippet like:
<?php wp_reset_postdata(); ?>(This could go on the line after the endwhile; statement for example.)
That should resolve this.
I’m almost certain now that’s related to the news ticker that runs as part of the theme. When you tested, did you set a category in the News Ticker Settings section of the Gameday Options page?
No, but I can certainly take a look now. Since it’s starting to sound very specific (and bearing in mind we have lots of people to support) there may be a limit to what we can offer up here, but bear with me while I check it out.
OK, definitely let us know if we can help in any other way. If I’m understanding you though you don’t need further help on this issue at this time, and so I will close the thread (simply create a new one if you require it).
In the first instance can you flush your browser’s cache (the steps vary from browser to browser – sometimes you have to do this through the settings or preferences, or sometimes hitting Ctrl+R will do it) just in case the old core Javascript files are still being used by your browser.
If that doesn’t help, would it be possible for me to run through the above steps again (if that login is still extant and bearing in mind those same caveats as before)?
It basically depends on what sort of user permissions are in place.
If the person contributing the event is an editor for instance then this should be possible. If they are a subscriber it would not. That’s in line with the standard rules for creating and editing posts, per WordPress roles and capabilities rules.
What I’m going to do at this point is close this thread: it already has a couple of different voices discussing different topics and none relate directly to the original topic. Please don’t feel like we’re shutting the door in your face however – you are more than welcome to create a new thread or threads as needed should you need further assistance 🙂
Hi Daniella,
There might have been a slight misunderstanding in that I was only covering how to disable month view (which you said you had tried, but remains enabled).
The sidebar issue is a quite different kettle of fish however so I’d ask that you create a new thread for that to avoid confusion (or, take a look at our Themer’s Guide which covers the basics of customizing these things – which may not realistically be possible using CSS alone).
