Barry

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Viewing 15 posts - 13,726 through 13,740 (of 17,936 total)
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  • in reply to: event location details missing upon submission #57774
    Barry
    Member

    No, I can’t access your admin panel.

    What I mean is that if I test this (and we typically test on a “plain” installation running no other plugins and using only a default theme) I do not experience the same thing – for that reason it makes me think that there is, possibly, a conflict either with your theme or some other plugin, which might explain why we see two different things when otherwise following the same steps.

    Does that clarify things?

    Barry
    Member

    You’re certainly not any less important than any other customer and we are not indifferent – I’m sorry if it seems that way. Perhaps incorrectly I didn’t think that the problem/solution here:

    Tickets not showing on events

    Was applicable in your case – if in fact that has solved your problem however please let me know.

    Otherwise we are happy to continue progressing this – and have indeed already escalated it for the attention of a developer. That does unfortunately mean an increased delay and I wished to make you aware of that so you could plan around this accordingly / advise your client (if that’s applicable here).

    We are trying to help as best we can and genuinely are sad to hear we haven’t met your expectations.

    in reply to: Remove tickets email #57737
    Barry
    Member

    It removes all email options from woocommerce->Settings->email. This includes New Order, Processing ORder, etc.
    However it still sends the Tickets email.

    Indeed it does – that’s not good. OK, bear with me while I check in and get a second opinion on this.

    Barry
    Member

    Unfortunately not, sorry for the delay.

    Let me follow up with the assigned developer and I’ll get back to you. We are dealing with a high volume of support requests and – per the message we’ve pinned to the top of the forums – where the attention of a core developer is required (as it is here) the wait is likely to increase.

    We haven’t forgotten about you though and will try to get you a response as quickly as possible 🙂

    in reply to: WooCommerce Shop Not Working #57734
    Barry
    Member

    That is unfortunately a known bug and we hope to fix it in the next maintenance release. In the meantime can you take a look here and try out either of the suggested fixes?

    Thanks – and sorry for the inconvenience.

    in reply to: CSS styles for right to left( Arabic) sites #57732
    Barry
    Member

    Excellent, in that case I’ll close this thread – if there is anything else please don’t hesitate to create new threads and one of the team will be happy to help 🙂

    in reply to: WooCommerce Shop Not Working #57698
    Barry
    Member

    Hi Brenda,

    If you visit Events > Settings > General do you happen to have Include Events in Main Blog Loop enabled? If so can you try disabling this (remember to save your changes!).

    Does that help?

    in reply to: Tickets not showing on events #57697
    Barry
    Member

    Happy to help 🙂

    in reply to: Error on page issue – Can't sell tickets #57696
    Barry
    Member

    Great!

    in reply to: Disable ticket emails? #57695
    Barry
    Member

    Great!

    in reply to: Add new event problem #57670
    Barry
    Member

    OK, there’s not too much I can do to help though if the code isn’t accessible 🙂

    If you think similar functionality would be a good fit for our core plugin (or an add-on of our own) definitely feel free to suggest it on our UserVoice page:

    https://tribe.uservoice.com/forums/195723-feature-ideas

    Though I do tend to think that things like this may remain the preserve of third party plugins – but there is no harm in recording the request especially since that allows others to add their support 🙂

    in reply to: Calendar Widget Broken #57668
    Barry
    Member

    Hi jenthomson,

    Sadly Jonah has moved on to concentrate on other projects – but I will happily try to help if I can.

    I visited the website at the URL you provided but couldn’t identify anywhere that the widget is in use … have you now removed it/solved this/do you need further help?

    in reply to: Calendar widget extends beyond sidebar #57666
    Barry
    Member

    Hi wwa: I took a look at your site but couldn’t identify the problem – can you point me to a specific URL where I can see this?

    in reply to: Changing the Language of just the Plugin #57665
    Barry
    Member

    Hi Tessa,

    I’m not sure how you would accomplish that and it’s a quite unusual request, though it is probably possible. Perhaps you could ensure that WP_LANG is not defined until as late as possible, and then define it using your own code according to whether the request is admin/front-end in nature?

    Alternatively, some browsers offer excellent near-real time translation built in which you could investigate.

    I don’t think this is one we can really help too much with here on the forum, though. Sorry – and good luck!

    in reply to: End of day cutoff: options #57663
    Barry
    Member

    Hi viracreatv,

    My suspicion is that that would be quite an involved customization and not one we can help you with via the support forums, however definitely do feel free to create a feature request (along the lines of, offer an option to limit the time range of week view – if that is what you mean) over on our UserVoice page:

    https://tribe.uservoice.com/forums/195723-feature-ideas

    That can be particularly useful as if others also want the feature they will often comment to show their support.

    Thanks!

Viewing 15 posts - 13,726 through 13,740 (of 17,936 total)