[Barry]

Then we may have filed twice – it needs to be addressed in any case, so no worries. Glad you found a workaround 🙂

[Barry]

No problem – please do feel free to annoy us, that’s what we’re here for – and hopefully we’ll have a fix for you in time for taking this up again.

Thanks for your patience and support, it truly is appreciated.

[Barry]

OK, I think the reason I couldn’t replicate this is because the Genesis > Theme Settings > Content Archives option wasn’t set to Display post excerpts (which I’m guessing it is set to in your case) … can you confirm if that’s so and if it’s an option for you to change that setting to Display post content?

If that isn’t possible can you try adding this snippet to your (child) theme’s functions.php file?

[Barry]

Are you sure? It now works for me if I visit using Firefox (I also see the error is resolved) and a colleague also using Firefox but a different OS confirmed the same … did you flush the browser cache before checking it out a second time?

If so and you are still seeing it can you confirm what operating system you are using and which version of Firefox? Thanks!

[Barry]

Sometimes also it’s worth being very specific to get around differences in theme structure. In your case, changing the event title formats (in the upcoming list widget) might be accomplished like this:

#sidebar1 div.tribe-events-list-widget h4 a { color: #0f0; }

[Barry]

Right. From our side we don’t offer a tremendous amount of support for Headway because it’s significantly different in structure to most other themes and so harder for us to work with.

You’re also using an older version of our plugin and while I completely understand the reason it is again going to be harder to help with that as time moves on.

In broad outline, you would either need to use the Default Events Template and bring it into line with other theme templates (by overriding and customizing it) or else trying to achieve something similar by customizing your theme’s page template – but on this occasion I’m afraid being more specific than this would be difficult.

[Barry]

OK, we were just interested in case there was a wider case for this – though at least on this occasion it sounds pretty specific (as you yourself noted).

Thanks for getting back to us 🙂

[Barry]

So regarding the appearance is it the fact that it is centred/not full width that is your main concern?

My host suspended my site, because it was acting on the server and we pinned point it to the 3 plugs in I have from you.

We’re working hard to improve performance of the plugin specifically with regards to the month view – and we’d expect to see some noticeable improvements in the next release.

That said, are there any other details relayed by the host about all 3 plugins (is that core, pro and one other)? We’d love to gather more information about this as we weren’t aware of any particular performance issues aside, of course, from month view.

is there a way to go back to the original one I got when I purchased it in December 2012?

It’s definitely possible – please see our FAQ entry: https://theeventscalendar.com/faqs/help-i-upgraded-but-its-causing-me-problems-how-can-i-downgrade-to-a-pre-3-0-version/

Do note however that the amount of support we can offer for versions older than the current stable branch (3.x) is rapidly diminishing – so if it is at all possible to stick with 3.0 that would be best 🙂

[Barry]

Hi joemac – this will be a smoother process once we get some updates pushed out, but in the meantime can you take a look at Tim’s advice here:

https://tri.be/support/forums/topic/help-with-functions-php-and-labels/#post-57893

Does that help out with this?

[Barry]

I’m afraid I’m not familiar with Swagger and it looks like it is not freely available. Can you give any more details (you mentioned it was due to post types)?

[Barry]

Hi Andrew, are you also operating with a Windows hosting environment and open_basedir restrictions in place?

[Barry]

Hi Misha,

We’re actively working on improvements that should help with the overall performance of month view in particular – in the interim though have you considered setting up a caching plugin?

Thanks!

[Barry]

Hi Bryan,

Disabling Google Maps should indeed remove the map itself – so to clarify, do you mean that you wish to remove the +Google Map link from all venue views?

[Barry]

Hi breckcostin,

The truncation is simply built on top of WordPress’s own tools for dealing with excerpts – so one way around this is simply to craft your own excerpts independently of the main event description.

You can change the Find out more text by overriding the list/single-event.php template – you’ll find it close to the bottom of that file and can change it to whatever you want (or even remove it altogether) – but please see our Themer’s Guide for an overview of the template override process first of all (if you haven’t already done so).

Hope that helps!

[Barry]

Hi Bryan,

You can add your own CSS rules that build on top of our plugin’s own styles by adding a tribe-events.css file to your theme – but see our Themer’s Guide for details (or you could add new rules to other locations, too).

Something like this should push it down, but you’d need to play around with it a little to get a really good fit for your theme.

.recurring-info-tooltip {
position: absolute;
height: 25px;
top: 50px;
}

[Author]

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