[Barry]

OK – for the error where Facebook refuses to provide the event data, there’s not too much we can do to solve that on our end (it’s as simple as, we’re making the request via your account and they are saying “no”).

What we are going to try and do is capture additional data about the nature of the error, so that the reason for the refusal is less opaque. With that in mind, please do let me know if you hit additional errors of the same nature (ie, where you see the message about the even perhaps not existing, being private or Facebook refusing to serve it for content-based reasons).

[Barry]

This reply is private.

[Barry]

Hi Cliffy,

Regrettably we not only left you in the lurch without an update to your last question in that other forum topic, but we seem to have associated it with the wrong bug report.

We do however have a different bug report for the issue you described (where increasing numbers of exclusions are added to recurring events as a result of the cleanup settings) and I have associated this topic with that report and will see if we can prioritize it.

If there are any interim fixes I can offer prior to us rolling out a fix then I’ll let you know but, unfortunately, there will be a further delay while I look into this and am able to assess that — but do bear with us a little longer.

[Barry]

Hi Heath,

Please accept my apologies for the delay on this one. I’ll update you in this other topic you created.

[Barry]

Hi Tim,

Thanks for contacting us!

I don’t have great news to share, unfortunately. Right now this is possible and the method you would be interested in is
Tribe__Tickets__RSVP::generate_tickets() … however, this was built to inspect the $_POST superglobal and build the attendees/tickets from there.

I’ll make a note for us to revisit this, but right now I’m afraid that to lever this method you would need to overwrite (and restore) the $_POST superglobal.

[Barry]

Thanks for considering our plugins for your project 🙂

With Community Tickets (which allows you to accept submissions from people outside of your organization) you can set fees on ticket sales.

To do this, you would also need the following plugins:

• Community Events
• Event Tickets
• Event Tickets Plus
• WooCommerce

I hope that answers your question, but do let me know if I can clarify anything.

[Barry]

Hi again Jonas,

On further review, I’m mistaken: we do pass the dates through WordPress’s internationally-friendly date formatting function. With that in mind, is it possible the core WP translation for Swedish is lacking some translations?

[Barry]

Hi Jonas,

Thanks for highlighting this: the dates are not currently translated (but of course they should be) – in fact, I’m surprised the days show correctly for you.

We do have hooks to modify them, though, and if you want to alter the date format you could use something like this (and add it to your theme’s functions.php file or to a custom plugin):

add_filter( 'tribe_events_this_week_date_format', function() {
    return 'F j';
} );

Does that help in the interim?

[Barry]

Firstly I just want to say how pleased I have been with the Events Calendar. I have the Pro version and I think it is awesome!

Stoked to hear that, Dorothy 🙂

Your solution looks great to me – clean and simple and best of all, by the sounds of things, it works! I really appreciate you sharing this.

[Barry]

Hi Uwe,

That’s a great question.

Providing a complete and detailed proposal for this is beyond what we can offer, but I’d be happy to offer some general notes and guidance 🙂

• A VPS that can readily be scaled up is a great starting point and makes it easy to rapidly add additional server resources as circumstances require
• Caching, caching, caching: consider appropriately tuned MySQL query caching, object caching and static page caching in your solution
• If you are prepared to manage it or have service providers who can provide the management for you, consider a server that is configured without other services – such as Control Panel software – that potentially run alongside and compete with your app (WordPress, in this case) for system resources
• Prefer PHP 7.x, consider alternatives to MySQL such as MariaDB that may offer you a performance boost
• Consider using Nginx as your web server

This, ultimately, is a specialist area and I’m afraid it’s not a simple matter of suggesting you go and buy a plan for a 1024MB VPS: a lot of what’s required to achieve really great performance is in the configuration and setup work.

I hope that at least gives you some items to consider as you plan this in more detail.

[Barry]

Hi Taylor,

That’s definitely possible via some further customization of the plugin — though I do need to note the degree of support we can offer when custom coding is involved tends to be limited.

A few different components would be needed:

• Removing the existing organizer section (which is pretty straightforward, you can use a template override)
• Some code that “listens” for new submissions and creates a new venue or reuses an existing venue representing the submitter and associates it with the event

Resources and notes that might help you along the way:

• Our Themer’s Guide covers the process of creating template overrides
• The community/modules/organizer.php template would probably be of interest to you in this case
• Hooks such as tribe_community_events_validate_submission can be used to detect that a Community Events submission has been made
• Functions such as tribe_create_organizer() could be useful for dynamically generating new venues (one per user) as needed

I hope that gives you some ideas 🙂

[Barry]

We’ll aim to fix this as quickly as we can, @tvalleau. Thanks for bearing with us in the meantime (and as soon as a fix is available, we’ll do our best to let you know by posting an update in here).

[Barry]

Glad you figured it out (and thanks also for sharing the information about the root cause) 🙂

[Barry]

Hi Paul!

Looks like you went ahead and purchased an Events Calendar PRO license already – and I have just refunded your Community Events purchase 🙂

Let me know if I can help with anything else.

[Barry]

Hi Eric,

That’s definitely possible and, as you note, some custom coding would have to be applied. We can’t provide in-depth support for tasks like this, but here’s an idea or two to help kick things off.

Is there a way to display the default Upcoming Events listing just like on the venue’s ECP page? Without the venue information on the top of the page?

It sounds like the venue page meets your requirements, except for the fact that it contains venue information at the top. What if you simply reuse this view and stop it from including those unwanted details if some sort of condition is true, such as if the page was accessed via a URL like example.com/venue/name?hide_venue_details=1 — might that work for you?

Simplified example:

// Customized template override for the pro/single-venue.php template
// This would be located at: YOUR_THEME/tribe-events/pro/single-venue.php

if ( ! isset( $_GET['hide_venue_details'] ) ) {
    // Existing code used to print the venue details
}

// Rest of the template

Might that sort of strategy work for you? You can find out more about template overrides at the following URL:

theeventscalendar.com/knowledgebase/themers-guide

[Author]

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