Barry

Forum Replies Created

Viewing 15 posts - 10,831 through 10,845 (of 17,936 total)
  • Author
    Posts
  • in reply to: Comments disappearing on single event pages #97764
    Barry
    Member

    How about the Default Page Template – does it function as expected when that is in use? If it does not, can you confirm if it is a problem with Default Page Template and a default theme such as Twenty Twelve or Twenty Thirteen? It’s possible the problem may be specific to your theme and its own templates.

    Thanks!

    in reply to: Getting temporary licence for 2nd website #97761
    Barry
    Member

    We’re having some issues with private replies (when made by staff) – apologies for the confusion, we hope to remedy that some time soon.

    I’m sure we can help you out without you switching the license over – but I would ask you post this in a new thread as it’s essentially a separate topic.

    Thanks!

    in reply to: Calendar widget and List not compatible #97758
    Barry
    Member

    @georgeforde: that does sound quite different – please post a new thread of your own and someone will help you as soon as they can – and generally that is the best course of action even if a problem seems superficially very similar. Thanks!


    @Javier
    : can you confirm which theme you switched to and were any other plugins running when you tried this? With events added to my main blog loop (unless you are integrating events in the main page by some other means?) there is no difference for me whether the calendar widget is present or absent.

    We’d definitely love to help, but we need to be able to replicate the issue in the first instance.

    in reply to: How to make calendar view full width of main content? #97746
    Barry
    Member

    I’m a bit puzzled as to why the sidebar is showing on some event pages and not others – they should all (at least by default) use the same high level template … are there any other tweaks or customizations in there we should know about?

    Barry
    Member

    It seems very much like something that is specific to your site.

    It displays the same behavior when in default theme.

    To be absolutely clear, at the same time as switching theme did you also deactivate all other plugins?

    Barry
    Member

    So the short answer is no – we don’t have a specific ‘Print this calendar’ feature baked into The Events Calendar (but please do consider making this a feature request):

    • Visitors can use their web browser’s print page functionality for this
    • To ensure a clean layout that displays and fits nicely on the printed page you will probably need to add a new stylesheet specifically targeting printers – I’m afraid that is beyond what we can help you with here, however, and to some extent it will depend on your theme and what printer-specific styles it has already added (if any)
    • Will it show up in color? Possibly, if the person printing it has a color printer and their web browser and printer drivers etc support this
    • I’m going to assume the Color Coded Addon you are referring to is this plugin – but please note it is not a Modern Tribe plugin and not something we can support you with here

    I hope that helps or at least clarifies things – unfortunately I don’t think there is much more we can do to help on this occasion unless you have any final questions?

    in reply to: refunds and ticket count #97719
    Barry
    Member

    I can definitely see your viewpoint here.

    Further changes along these lines aren’t something we would consider lightly – though we will certainly consider them – and I’d encourage you to post a feature request (or add your support/comments to any suitable existing request that might already be logged). On our end, we would be particularly interested in your thoughts relating to the following:

    • Do you simply need a different counting system – ie, the number of tickets sold less tickets cancelled/refunded? Would separate totals for the number cancelled and number refunded suffice?
    • Do you envision needing to differentiate between refunds and cancellations that result in inventory being freed versus some that don’t (such as if a refund is given as a goodwill gesture or has some other customer service motive, but doesn’t mean they will not be attending)? How would you envision making this distinction?
    • If we allow deletion of entries in the attendee list, do you foresee confusion for staff members checking guests in? If for instance they attend with a printed copy of the ticket that was issued to them, but there is no trace of it on the system. What means would you have of verifying if there had been a system error or if it had indeed been deleted? The current system does at least allow the ticket number to be identified and indicates that a cancellation/refund/some other action took place

    There is a lot to consider here and I’d close by saying we A) have to do what is best in the widest interests of the community and B) our ticketing solutions are intended to be simple, robust ticketing solutions – not comprehensive event management solutions. So we’re open to building in new features and functionality, but any such requests would need to be in line with those goals. Complexity also means increased development and maintenance costs and we do also have to bear that in mind when setting the price of our plugins.

    In the short term though there is not a huge amount I can offer up, unfortunately, so I’ll go ahead and close this thread – but we do look forward to seeing your request on UserVoice.

    Thanks again – your support and your feedback is much appreciated.

    in reply to: Update to 3.4 crashes my site. #97710
    Barry
    Member

    This reply is private.

    in reply to: Can't Edit Events & Calendar Blank After 3.4.1 update #97708
    Barry
    Member

    For me, in Chrome, there is no problem – I can see your event page and the events within it. Could this for some reason be specific to your computer? Can you try from another machine?

    in reply to: recurring events on front page #97706
    Barry
    Member

    OK: a snippet like this one could be added to your theme’s functions.php file – it should cause only the first upcoming recurring event to be exposed within the main blog loop. Hopefully that gives you at least a starting point for your own solution 🙂

    Barry
    Member

    Seems to be working perfectly now – did you make any further changes besides the jQuery version?

    in reply to: Can I create a page for a specific category only? #97679
    Barry
    Member

    Closing this thread out as its been quite a while without any follow-up. Of course if you need help with anything else please feel free to open a new thread. Thanks!

    in reply to: More than 10 events in Event List widget #97675
    Barry
    Member

    Closing this thread out as its been quite a while without any follow-up. Of course if you do still need help with this or anything else please feel free to open a new thread. Thanks!

    in reply to: What happens after recurring events limit has been reached? #97672
    Barry
    Member

    Closing this thread out as its been quite a while without any follow-up. Of course if you do still need help with this or anything else please feel free to open a new thread. Thanks!

    in reply to: Custom integration #97669
    Barry
    Member

    Closing this thread out as its been quite a while without any follow-up. Of course if you need help with anything else please feel free to open a new thread. Thanks!

Viewing 15 posts - 10,831 through 10,845 (of 17,936 total)