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Barry
MemberHow about the Default Page Template – does it function as expected when that is in use? If it does not, can you confirm if it is a problem with Default Page Template and a default theme such as Twenty Twelve or Twenty Thirteen? It’s possible the problem may be specific to your theme and its own templates.
Thanks!
Barry
MemberWe’re having some issues with private replies (when made by staff) – apologies for the confusion, we hope to remedy that some time soon.
I’m sure we can help you out without you switching the license over – but I would ask you post this in a new thread as it’s essentially a separate topic.
Thanks!
Barry
Member@georgeforde: that does sound quite different – please post a new thread of your own and someone will help you as soon as they can – and generally that is the best course of action even if a problem seems superficially very similar. Thanks!
@Javier: can you confirm which theme you switched to and were any other plugins running when you tried this? With events added to my main blog loop (unless you are integrating events in the main page by some other means?) there is no difference for me whether the calendar widget is present or absent.We’d definitely love to help, but we need to be able to replicate the issue in the first instance.
January 28, 2014 at 9:06 am in reply to: How to make calendar view full width of main content? #97746Barry
MemberI’m a bit puzzled as to why the sidebar is showing on some event pages and not others – they should all (at least by default) use the same high level template … are there any other tweaks or customizations in there we should know about?
January 28, 2014 at 9:04 am in reply to: Page Title changes to "undefined" when using browser back button #97744Barry
MemberIt seems very much like something that is specific to your site.
It displays the same behavior when in default theme.
To be absolutely clear, at the same time as switching theme did you also deactivate all other plugins?
January 28, 2014 at 8:57 am in reply to: In the latest plugin is there a printing capability with the Color Coded Addons? #97740Barry
MemberSo the short answer is no – we don’t have a specific ‘Print this calendar’ feature baked into The Events Calendar (but please do consider making this a feature request):
- Visitors can use their web browser’s print page functionality for this
- To ensure a clean layout that displays and fits nicely on the printed page you will probably need to add a new stylesheet specifically targeting printers – I’m afraid that is beyond what we can help you with here, however, and to some extent it will depend on your theme and what printer-specific styles it has already added (if any)
- Will it show up in color? Possibly, if the person printing it has a color printer and their web browser and printer drivers etc support this
- I’m going to assume the Color Coded Addon you are referring to is this plugin – but please note it is not a Modern Tribe plugin and not something we can support you with here
I hope that helps or at least clarifies things – unfortunately I don’t think there is much more we can do to help on this occasion unless you have any final questions?
Barry
MemberI can definitely see your viewpoint here.
Further changes along these lines aren’t something we would consider lightly – though we will certainly consider them – and I’d encourage you to post a feature request (or add your support/comments to any suitable existing request that might already be logged). On our end, we would be particularly interested in your thoughts relating to the following:
- Do you simply need a different counting system – ie, the number of tickets sold less tickets cancelled/refunded? Would separate totals for the number cancelled and number refunded suffice?
- Do you envision needing to differentiate between refunds and cancellations that result in inventory being freed versus some that don’t (such as if a refund is given as a goodwill gesture or has some other customer service motive, but doesn’t mean they will not be attending)? How would you envision making this distinction?
- If we allow deletion of entries in the attendee list, do you foresee confusion for staff members checking guests in? If for instance they attend with a printed copy of the ticket that was issued to them, but there is no trace of it on the system. What means would you have of verifying if there had been a system error or if it had indeed been deleted? The current system does at least allow the ticket number to be identified and indicates that a cancellation/refund/some other action took place
There is a lot to consider here and I’d close by saying we A) have to do what is best in the widest interests of the community and B) our ticketing solutions are intended to be simple, robust ticketing solutions – not comprehensive event management solutions. So we’re open to building in new features and functionality, but any such requests would need to be in line with those goals. Complexity also means increased development and maintenance costs and we do also have to bear that in mind when setting the price of our plugins.
In the short term though there is not a huge amount I can offer up, unfortunately, so I’ll go ahead and close this thread – but we do look forward to seeing your request on UserVoice.
Thanks again – your support and your feedback is much appreciated.
Barry
MemberThis reply is private.
January 28, 2014 at 7:33 am in reply to: Can't Edit Events & Calendar Blank After 3.4.1 update #97708Barry
MemberFor me, in Chrome, there is no problem – I can see your event page and the events within it. Could this for some reason be specific to your computer? Can you try from another machine?
Barry
MemberOK: a snippet like this one could be added to your theme’s functions.php file – it should cause only the first upcoming recurring event to be exposed within the main blog loop. Hopefully that gives you at least a starting point for your own solution 🙂
January 28, 2014 at 6:44 am in reply to: Page Title changes to "undefined" when using browser back button #97687Barry
MemberSeems to be working perfectly now – did you make any further changes besides the jQuery version?
Barry
MemberClosing this thread out as its been quite a while without any follow-up. Of course if you need help with anything else please feel free to open a new thread. Thanks!
Barry
MemberClosing this thread out as its been quite a while without any follow-up. Of course if you do still need help with this or anything else please feel free to open a new thread. Thanks!
January 28, 2014 at 6:39 am in reply to: What happens after recurring events limit has been reached? #97672Barry
MemberClosing this thread out as its been quite a while without any follow-up. Of course if you do still need help with this or anything else please feel free to open a new thread. Thanks!
Barry
MemberClosing this thread out as its been quite a while without any follow-up. Of course if you need help with anything else please feel free to open a new thread. Thanks!
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