Can't Edit Events & Calendar Blank After 3.4.1 update

[blueduck]

I was having a problem on 3.2 where I could no longer edit events. When I tried, the loading bar with just spin forever.

To try and solve for this I installed the latest build. Now my entire calendar is blank. http://synrgyfit.com/classes/

This is a live site so I cant revert themes and deactivate plugins, but the calendar at least displayed fine until the update. How can I get this resolved?

[Barry]

Hi @blueduck,

I can see events when I visit the URL you provided: can you confirm if this has been resolved, or else provide more details (is the problem restricted to a certain view for instance)?

Thanks – we’d love to help if we can.

[blueduck]

They load in Firefox but the whole page is black for me in Chrome.

The inability to edit an event still persists

[Barry]

For me, in Chrome, there is no problem – I can see your event page and the events within it. Could this for some reason be specific to your computer? Can you try from another machine?

[blueduck]

I’ve tried from 2 macs on the most recent chrome and have the same issue. It worked fine with the old version and right when I updated, it went blank like this. http://screencast.com/t/Yx3j8vUL

[Barry]

I’m not sure what to suggest here – I don’t use a Mac, but I had a colleague who does check this (again on Chrome) and there was no problem for them either. Given we can’t see the problem that makes troubleshooting rather difficult.

This is a live site so I cant revert themes and deactivate plugins

Can you instead create a new WordPress installation and initially add only our plugins and check if everything works successfully under those conditions – then start adding the plugins/themes you have on your live site one-at-a-time and see if any of those introduce this issue for you?

Thanks!

[blueduck]

OK, I have a staging server I can use to test it.

Part 2 of my question about not being able to edit events remains regardless of it it displays in chrome or not. Have you seen that before? If I want to edit an event to change the description or the time, previously I was asked if I want to update just the event or all recurrences. Now it just loads forever.

[Barry]

Perhaps there is a conflict – does this still happen if you deactivate all other plugins and switch to a default, unmodified theme (can you test this on your staging site perhaps)?

[blueduck]

I figured out what it was – Coupon Creator plugin of all things. (http://jesseeproductions.com/coupon-creator). I’ll need to find some alternative for it.

[Barry]

Well, glad you figured it out!

If you need further help once your staging site is ready, please just create a new thread. To avoid confusion I’ll go ahead and close this one. Thanks again 🙂

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