Forum Replies Created
-
Posts
-
Closing this one out as it’s been a while without any update. Of course if we can assist with anything else please don’t hesitate to open a new thread. Thanks!
Thanks for sharing.
Please note that I could access the venue CSV file (in the initial pair of files you linked to) but did not have permission to access the events CSV. I could however access the CSV you shared in your very last post.
So, assuming it can also be paired with the same venue data, I did notice that pretty much all of the events use the same venue – but that same venue does not exist in the venue file (though I can take a guess to which venue it is, because there is a missing word in the venue title our software would not be able to match the two).
Besides that it all seems in order.
Does that clarify things at all?
Andy: thanks for your patience while we looked into this.
Unfortunately, at this time, we are not going to be able to support Dandelion. Our plugins (reasonably, we feel) expect certain standard conventions to be followed by themes – in this case, WordPress’s body_class() function is not being used to pull in and apply appropriate classes to the document body. You will probably find this will have knock-on effects – some serious, some less so – with a wide range of plugins and certainly with The Events Calendar it results in this fairly notable problem.
The change to resolve this is actually quite easy, you can simply replace the following line in the theme’s header.php template:
<body <?php echo $bodyclass; ?>>With:
<body <?php body_class(); ?>>However it would probably be best to ask that the theme author introduces this change (or else you should do it from within a child theme) partly to avoid the fix being wiped upon theme updates, but also because they currently have their own non-standard system of adding body classes and we don’t necessarily want their own classes to be dropped – ideally they would be worked back in using standard WordPress methods.
I appreciate that may read as a fairly technical overview, but the key takeaway is that your theme – in our eyes – does not currently follow best practices and we cannot support it as-is: I hope that gives you enough to implement a workaround or to provide feedback and receive further support from the theme author.
Graeme: again, if you aren’t also using Dandelion I can’t really say if this is indeed the same problem in your case – but please do create a new thread of your own and we can investigate.
Thanks!
@renegadeartglass: thanks for taking the time to share that – please do feel free to remove it (and I’ve removed the link from your post just to be safe).
@Graeme: I’m sorry to hear you are also hitting this problem. Please do feel free to monitor this thread, however if the solution turns out not to be applicable in your case/you are using a different theme than the OP it may be best to create a new thread of your own. Thanks!Well, I basically mean something like this – but yes if you need further assistance it might be best to consult a suitable designer/developer.
I hope that helps!
OK – and can you also answer my previous question regarding the possibility of a conflict with other plugins/your theme?
@sbrinley glad that solved it for you – yes at least part of the issue was with the datepicker module.
@Raiquel: I’d recommend updating in that case. Is that a possibility here?
Hi Debbie,
I’m sorry you’ve hit problems here.
I’m actually able to add tickets to the cart, proceed through the cart page and onto the checkout page – where I can see the final Place Order button without any difficulties.
Can you confirm if you have since resolved this issue, or provide some more detail?
Thanks!
There are a number of affiliate plugins out there and perhaps even some that have integration with WooCommerce as a central feature – but we’d need to leave it to you to research this one further.
Good luck!
We have just released a new plugin that accomplishes just that – check it out!
Of course, it’s completely possible to add a list of category links to your existing site without that plugin via some customizations or simply by adding event categories to your nav menu.
Does that help?
Hi @luckywebs,
It’s in the single-event.php template. Basically you are looking for the following line:
<?php the_title( '<h2>', '</h2>' ); ?>We’ve got lots of information on safely customizing templates like this one in our Themer’s Guide – does that help?
That’s unfortunate.
Can you tell me what timezone WordPress is set to (check the general settings page) and give an example of one of your Facebook events so I can check the timezone for that (are they both in the same timezone)?
Thanks!
The filter bar does not show price range when using wootickets – I have just bought it and I’m hoping I don’t have to wait 3 days for a response – please
I’m afraid we’re running short-staffed this week so please accept our apologies for any additional delay.
Unfortunately I cannot replicate this, the filter bar continues to show the price range when WooCommerce Tickets is activated. You’re correct that the cost field will be absent from the event editor, though, and that is expected behaviour when a ticketing plugin is active – however adding the following snippet to your theme’s functions.php file can restore it:
add_filter( 'tribe_events_admin_show_cost_field', '__return_true' );As to the original problem, can you confirm if deactivating all other plugins (leaving only The Events Calendar, WooCommerce and WooCommerce Tickets active) and switching to a default, unmodified theme helps?
Thanks!
Hi Stefan,
I can’t give any guarantees here as there have historically been problems in having both plugins in the same installation but we can certainly take a peek – can you share the HTTP authentication credentials needed to view your test site?
Thanks!
Inspecting the result of tribe_get_events() (without providing any arguments) will probably give you the indication you need. If you need it to match specific criteria though, depending on what you are feeding through your shortcode logic, you might need to supply relevant arguments (to restrict it to upcoming events from a certain category, etc).
Does that help?
