[Barry]

Hi!

Great question. The nub of it seems to be summed up here:

What i’m not convinced of is that I would be able to restrict sales to particular tickets to only logged in members using the groups plugin.

I don’t see why not – but I’d have to emphasize that this wouldn’t simply happen “out of the box” just by combining the plugins you mentioned. Selectively displaying/hiding the ticket form and adding further checks to catch orders before they are processed (for completeness) shouldn’t be too difficult – but would require familiarity with WP development in general (and would be beyond what we could help you with on the support forums).

Regarding Eventbrite, I think you’ve hit the nail on the head and I can’t think of any ways to really lock things down to a subset of users with that approach, though an investigation of the Eventbrite API might yield some more answers on that one.

I hope that helps!

[Barry]

Hi!

Would it be possible simply to have the initial event start at some time on Saturday and end sometime Sunday? Then from there set it to recur every 4th Saturday?

[Barry]

Hmm, that’s a shame.

It sounds like perhaps a Javascript error might be taking place. Right now you seem to have week view disabled (understandably!) so it’s hard to guess. Would it be possible for you to reactivate it for 24-48hrs so we can take a peak?

Thanks!

[Barry]

Hi – I’m sorry that you are experiencing problems.

Please note in the first instance that, regrettably, PageLines is one of a handful of themes we can only offer very limited support for, as it falls into a grouping of themes that could be described as using an atypical structure “under the hood” (and that in no way means their approach is wrong, merely that it presents additional challenges in terms of offering support for it).

I get the sidebar and the Calendar, but the sidebar appears beneath the Calendar.

Great! It sounds then like what remains is a CSS issue. Right now it looks like you don’t have this tweak in place – perhaps you could restore it so I can take a look and see if there is indeed a convenient CSS-based solution to this.

Let me know!

[Barry]

Hi – sorry you are experiencing difficulties.

Can I ask you to deactivate all other plugins and switch to a default, unmodified theme and see if there is still a problem?

In particular please take care testing things without any caching/minification plugins you might be using (and follow the plugin vendors advice on disabling them, as it is not unknown for caching effects to persist even after the plugin is deactivated, depending on whether or not it is able to clean up after itself within your hosting environment).

I can’t be sure that is the cause, but it’s a good starting point. Minification processes in particular can be prone to causing problems (and do note we already ship and use minified versions of our CSS and JS files by default).

Does that help/shed any light on the cause of this?

[Barry]

Hi Marty,

It ought to work as you described – I’m a bit puzzled as to why it would not in your case especially as it looks like you are using the latest versions of our plugins.

I see you tried our regular troubleshooting steps (deactivating all other plugins/switching to a default and unmodified theme) – thanks!  – can you confirm that made no difference to the issue, or else did you identify any components that seem to conflict and cause this?

Thanks!

[Barry]

Hi!

There are a few ways you might do this – perhaps the easiest is to visit the Events → Settings → Display admin screen and use the fields provided there to add content before or after the display of events.

Does that help?

[Barry]

Hi!

We do provide a filter to modify the day classes – tribe_events_the_month_day_class – it’s documented here.

Does that help at all?

[Barry]

Hi, great questions!

For the first issue (of detecting an existing venue with a given name), perhaps you could simply achieve this with a custom query? A successful result will yield the post ID. For the second issue, the following information might clarify things:

Note: If ONLY the ‘VenueID’/’OrganizerID’ value is set in the ‘Venue’/’Organizer’ array, then the specified Venue/Organizer will be associated with this Event without attempting to edit the Venue/Organizer. If NO ‘VenueID’/’OrganizerID’ is passed, but other Venue/Organizer data is passed, then a new Venue/Organizer will be created.

Does that help?

[Barry]

Graeme: please accept my apologies. Unfortunately we are experiencing a few glitches with our forum tools – my reply shouldn’t have been marked private (and should have been visible to you as the original poster even so). Let me re-post:

OK, it looks like it has a slightly atypical structure – so working through locating the code in question via the forum will be tricky.  Nonetheless at this point it seems quite likely that your theme is, in a sense, at fault here and is not using the body_class() function – that’s because:

• Numerous classes I would expect so see applied to the body element are missing
• We know this works with a standard theme that does apply body classes in the expected convention

What I’d suggest is approaching the theme author to A) confirm this is the case and B) seek their assistance in adding the body_class() call in the appropriate location.

I can absolutely appreciate your need to push for a response – it’s entirely understandable. All I can say is we’re operating as quickly as we can and in line with our stated goals – added to which, at this time every indication is that this is an issue ultimately resting with the theme rather than our plugin.

What I’d suggest then is taking this up with the theme author and try to determine (as above) is the body_class() function is not currently in use and if it can be added.

Thanks!

[Barry]

This reply is private.

[Barry]

Exactly – I’m sorry I wasn’t clear enough previously – but yes, the search facility accessed via the Tribe bar covers events only – not other types of post like organizers and venues.

 

[Barry]

Hi!

The easiest way to add content below the content is via the purpose built Add HTML Before Content field found in the Events → Settings → Display admin screen – does that help?

[Barry]

@rockspotclimbing:

Is it possible you have changed your site’s domain? If so, clearing it from the license management page here at tri.be then re-entering it on your own site might help it to stick (and could be worth a try anyway). Failing that, you could update manually by grabbing a copy of our latest PRO code here.

Let me know if that helps!

@evfreefullerton | @davidemacek: thanks for posting – it would be appreciated though if you could create new threads of your own (trying to help multiple people simultaneously can make for a very confusing thread 🙂 ). Thanks!

[Barry]

I see – well generally speaking using query_posts() like this a “bad idea”. From the WordPress Codex:

This function isn’t meant to be used by plugins or themes. As explained later, there are better, more performant options to alter the main query. <i><b>Double Note:</b></i> query_posts() is overly simplistic and problematic way to modify main query of a page by replacing it with new instance of the query. It is inefficient (re-runs SQL queries) and will outright fail in some circumstances (especially often when dealing with posts pagination). Any modern WP code should use more reliable methods

If you visit Events → Settings → General you should find an option labelled Number of events to show per page – does adjusting this get you closer to your goal?

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