[Barry]

Definitely possible, but not something the plugin facilitates directly.

What you’d probably want to do here is a custom query, set your start date to an appropriate date (1 Jan 1934 for instance) and then format the results appropriately. It’s a little beyond what we can guide you through, but we’ve got lots of resources that should give you an idea of how to approach this.

• Themer’s Guide
• Tutorials
• Technical Docs

[Barry]

Great question!

The short answer is yes – the slightly longer answer is it isn’t something the plugin facilitates directly, so it would really require you to set up some sort of custom built solution at this point.

[Barry]

Hi – great question!

Your first step should be to review the Themer’s Guide for an overview of template overrides. With that done, let’s set up a custom wootickets/tickets.php template. Look for this line:

woocommerce_quantity_input( array( 'input_name'  => 'quantity_' . $ticket->ID,

Right below it you should see another line reading:

'input_value' => 0,

Change this to:

'input_value' => 1,

Does that help here?

[Barry]

I’m afraid this is not something we can easily assist you with. If the mail server being used to send the tickets is associated with spam or has been placed on black lists (or even if things like SPF records are not correctly configured) this could easily happen – but you’d really need to speak to your hosting provider or whomever facilitates email on your behalf for something like this.

[Barry]

I’m sorry to hear you are having difficulties.

It’s particularly strange that this happened spontaneously, so to speak: are you sure nothing changed/no updates took place or anything of that order?

What I’d suggest in the first place is visiting the WooCommerce → System Status admin page and scrolling down to the WC Pages section: do you see an entry for the cart page? Is it flagged up in red or anything like that?

Let us know!

[Barry]

Hi!

I’d love to take a look but can’t locate an example, even if I use ?page_id=2 with the URL you initially provided. Could you provide a direct URL to help me see the problem?

Thanks!

[Barry]

Hmm, unfortunately there have been some issues with translation plugins (including qTranslate).

Rather than troubleshoot on the live site, would it be possible instead to set up a new WordPress installation – you could even do this from a subdirectory in the same environment – and initially install just our plugins and nothing else. See if everything works as expected.

If it does, the next step is to add each plugin, including qTranslate (and also your theme) and test each time you add something to see if the problem has returned. This is a great way to pin down problems without impacting on a live site.

Let us know how you get on!

[Barry]

Is there someone on your staff who could solve my problem against money please ?

I’m afraid we don’t current offer higher tiers of support, if you need a higher level of support that we can facilitate then the best course of action is to seek out a suitably skilled developer.

(probleme on ie8 is fixed)

Great!

[Barry]

OK, sounds like a lot of those issues have been resolved which is fantastic 🙂

When I try to upload an image through the screen it gives me an error – An error occurred in the upload. Please try again later.
But I can upload through media but can’t select it through add event > set featured image.

We’re really just using WordPress’s own systems for featured image support: can you confirm if the same thing happens for instance within the page/post editor, or is it specific to the event editor’s featured image meta box?

[Barry]

I’m afraid I can’t give you any suggestions – themes can have widely differing structures and it might be most of the logic is crammed into a single functions.php file or it might be organized neatly in subdirectories … it’s impossible for me to really suggest a filename to look at, unfortunately.

[Barry]

Sure, try something like this:

add_filter('tribe_get_events_title', 'change_week_title');

function change_week_title($title) {
    if ( ! function_exists( 'tribe_is_week' ) || ! tribe_is_week() ) return $title;
    return str_replace( 'Events', 'Meetings', $title );
}

Good luck!

[Barry]

We’re always happy to help if we can 🙂

With regards to post visibility options, though, this is actually something that WordPress provides and our plugin inherits this (rather than it being something we developed from scratch). In WordPress itself, to the best of my knowledge, there is actually no such concept in terms of post visibility as “blocked”.

I am using WP-Members (and it uses the “blocked” approach).

Right, so perhaps this is something they have introduced (and other related plugins might take a similar approach). With reference to this screenshot from their plugin page on wordpress.org, for example, that looks to be like a custom meta box they have added.

I’m not familiar with that plugin so I’m afraid I can’t say why it doesn’t appear within the event editor, but it might be there is a setting to enable support for custom post types such as events – and the best approach is going to be to seek help from the plugin author if you want to further integrate it with our own plugin.

I hope that helps or at least clarifies things – and since I don’t think there’s too much more we can offer on this one I will go ahead and close this thread, but please don’t hesitate to open new threads as needed if you require support for anything else 🙂

Thanks!

[Barry]

This reply is private.

[Barry]

I do apologize Dan, that should have been visible to you – let me re-post:

OK, so one or other needs to stop enqueuing their copy of the scripts used to interact with Google Maps. Not knowing which version etc is in use by Avada I highly recommend that – at least within the context of event-related pages – you dequeue the libraries set up by Avada.

With that in mind, can you reach out to the theme author and ask for some code to prevent the Google Maps API scripts from being enqueued? Once you are armed with that we can probably complete the puzzle by giving you some code to detect if you are on an event-related page.

Would that work?

So, basically, I can’t give you a snippet to stop Avada from enqueing Google Maps (I don’t have their code in front of me). It seems like a reasonable request you could make of their own support team/author, though, as it’s a fairly simple procedure.

[Barry]

Hmm, that’s strange. Creating the attendee list entries and sending the ticket email is part of the same operation – is it possible that the email was dispatched but sent to the trash? Are you receiving other emails generated by your WordPress site generally (like password reset notices, etc)?

[Author]

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