[Barry]

Hi – I’m sorry you’re facing difficulties here.

Can you give me an idea of how many events are currently set up and what proportion might be recurring?

[Barry]

Hi – I’m sorry you’re experiencing difficulties.

It certainly should work without breaking it out. Based on your example, here’s what I just tried:

• Went to Events -> Add New and created a new event
• Set it up with the name, dates etc and recurrence pattern you described
• On viewing the calendar (month view) I see it on all appropriate dates (8th, 15th, 22nd, 29th)

So at this point I’d like to confirm what versions of both The Events Calendar and Events Calendar PRO are at on your site (I know you noted down 3.5.2 – I guess for PRO – but what version of The Events Calendar are you running?) and also ask you to try our basic troubleshooting steps:

• Please update our plugins if you haven’t already done so
• Deactivate all other plugins
• Switch to a default, unmodified theme
• Try setting up a test event as above once again
• See if it still behaves as you described initially

This might help us to pinpoint a conflict, if there is one.

Let me know how you get on!

[Barry]

Hi dirkschrama,

So it certainly should work – but depends on the context of your search. For instance, if you are viewing the month of October and Color Obstacle Run takes place in November then it won’t return a match. However, within the upcoming list view it definitely should return a match.

I tried visiting the URL you shared when you created this thread to see if I could check out the problem but I couldn’t actually locate The Events Calendar … can you point me in the right direction?

Thanks!

[Barry]

Hi Dave –

While we don’t have any demo versions for you to try out and run on your own server we do have a demo site where you can peruse the frontend. That – and our new user primers – ought to give you a pretty good feel for how it all fits together 🙂

Our plugins are built with customizability in mind and while by themselves they won’t quite do everything you’ve specified they would certainly serve as a fantastic set of building blocks, getting you 90% of the way there with only a few details left to solve.

I hope that answers your questions but if we can help any further please don’t hesitate to let me know.

Thanks!

[Barry]

Hi – great question!

There are a few filters that can help you deal with this, but given what you’re trying to achieve it may be easiest do adjust your time format settings (via the relevant WordPress settings page) in order to change the format from 20 h 30 min to 20H30 and you can probably achieve the other changes with a snippet like this, which you might add to your theme’s functions.php file:

add_filter( 'tribe_events_event_schedule_details', 'schedule_details' );

function schedule_details( $schedule_text ) {
	$schedule_text = str_replace( '@', '– De', $schedule_text);
	$schedule_text = str_replace( '-', 'à', $schedule_text );
	return $schedule_text;
}

Does that help at all?

[Barry]

Hi: I’m sorry you’re experiencing problems.

Please answer me fast, because we pay you in full price????

Before we look into the problem I just wanted to note that there can often be delays of 24hrs – sometimes 48hrs – before we are able to answer a thread. We do strive to work faster than that and usually manage to do so, but realistically you shouldn’t expect or rely on that.

The hosting provider said my site affects the whole server’s DB so they have taken down the site.

I’m sorry to hear it. Can you provide any details about your hosting provider/what hosting plan you are on and additionally give me an idea of how many events are currently on your system (if you can also tell me what proportion might be recurring events that would be awesome).

Thanks!

[Barry]

So basically a simple RSVP mechanism?

Not currently, unfortunately, though it would certainly be possible to use one of the ticketing addons such as EDD Tickets (but make the tickets free and even hide the selling aspect).

Certainly a nice idea though – be a great one to post on UserVoice 🙂

[Barry]

OK – we’re always happy to help but if this is a separate issue from the one you reported initially please do create a new thread and if possible please explain the actual problem (though I see you linked to the submission form it would be fantastic to get some extra information as to the issue at hand) 🙂

Since it sounds like we’re all good on the widget admin page I’ll go ahead and close this thread – but one of the team will be along to assist if you need more help with regards to the Community Events plugin.

Thanks!

[Barry]

Sure thing – and definitely don’t feel you need to code up a solution before posting on UserVoice (though if you want to and are playing with this stuff anyway that’s great) – but let us know either way, we’re always keen to hear about how things can be improved 🙂

I’ll go ahead and close this thread but of course if we can help with any other issues please don’t hesitate to post new threads as needed.

Thanks again!

[Barry]

OK, I can broadly understand your train of thought here it would be better yet if I could see the live example: can you share a password for that event? Right now it seems to be password protected.

[Barry]

So if you want to remove the sidebar from single event posts – and sidebar.php is definitely the template that pulls in the sidebars in the context of your theme (it of course sounds as if it is, but you never know!) then you might add something like this right under the opening <?php tag:

// Is a single event being displayed? If so, bail out of this template
if ( tribe_is_event( get_the_ID() ) && is_single() ) return;

I hope that helps!

[Barry]

Thanks for trying that 🙂

I took screen shots to show you that the plugin is indeed activated and that I do not see the Community tab under Settings.

So the problem seems to be they are out of sync: you cannot successfully run an old branch of The Events Calendar (like 3.3) with a newer addon like Community Events (you’re using 3.5). Any chance you can update The Events Calendar to the latest version?

I don’t know where or how to setup a virtual page?

You don’t need to 🙂

This is all handled by The Events Calendar/Community Events and works as if by magic … and in this case I think the problem is anyway simply that your plugins are not in sync.

Let me know if that helps!

[Barry]

Ahh ok 🙂 glad you figured things out!

[Barry]

<p>Of course not – it should work with all well coded plugins and themes, though sometimes conflicts can and do happen.</p><p>On visiting your site today though it looks like transitions work and I’m not seeing any JS errors (other than some we can safely ignore).</p><p>Are you still finding there is a problem here/have you resolved the problem?</p>

[Barry]

That is odd. I mean, if you find deactivating Events Calendar PRO allows you to get updates for all other plugins/themes then that would give us something further to look into here – but right now I wonder if the problem may lie elsewhere and even be environmental in nature.

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