/events/community/add is giving me 404 error

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  • #152027
    apwebmaster
    Participant

    We had a client attempt to submit an event today and said the page cannot be found. I went to our website and sure enough, a 404 page is being generated.
    http://www.slovisitorsguide.com/events/community/add is the page that should load.

    – I have tried updating Calendar PRO and Community Events, they are both at the latest version
    – I have tried re-creating the page /events/community/add/ and it doesn’t work because WordPress will strip the “/” out of the permalink when creating a new page
    – I removed and re-installed Community Events add-on
    – I am NOT able to see a Community tab under Events>Settings in the dashboard
    – I have resaved my Permalinks

    Any ideas?

    #152757
    Barry
    Member

    Hi Scott,

    Sorry you’re hitting difficulties here.

    I have tried re-creating the page /events/community/add/ and it doesn’t work because WordPress will strip the “/” out of the permalink when creating a new page

    This really ought to be a ‘virtual page’ and there is no need to create a placeholder page … if you did try this though can you ensure that the page was trashed and deleted completely, just in case it is interfering in the routing process?

    – I removed and re-installed Community Events add-on
    – I am NOT able to see a Community tab under Events>Settings in the dashboard

    Very strange … but just for the avoidance of all doubt can you confirm that it is not merely installed but also activated?

     

    #152882
    apwebmaster
    Participant

    Hi Barry, thanks for the help.
    – I did verify that the page is completely deleted, I cannot find it anywhere, it’s not in the trash
    – I took screen shots to show you that the plugin is indeed activated and that I do not see the Community tab under Settings.

    I don’t know where or how to setup a virtual page?

    View post on imgur.com

    View post on imgur.com

    #154130
    Barry
    Member

    Thanks for trying that 🙂

    I took screen shots to show you that the plugin is indeed activated and that I do not see the Community tab under Settings.

    So the problem seems to be they are out of sync: you cannot successfully run an old branch of The Events Calendar (like 3.3) with a newer addon like Community Events (you’re using 3.5). Any chance you can update The Events Calendar to the latest version?

    I don’t know where or how to setup a virtual page?

    You don’t need to 🙂

    This is all handled by The Events Calendar/Community Events and works as if by magic … and in this case I think the problem is anyway simply that your plugins are not in sync.

    Let me know if that helps!

    #701434
    Barry
    Member

    Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

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