Upgrade Issue

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  • #151485
    Alastair
    Participant

    I’m currently running The Events Calendar and The Events Calendar Pro – when i look at the available plugin updates i only see the upgrade for the PRO part and not the regular part:

    There is a new version of The Events Calendar PRO available. View version 3.5.2 details or update now.

    If i upgrade just the PRO part it does not fully upgrade everything. Why is it not giving me the option to upgrade both?

    #151848
    Barry
    Member

    Hi – sorry for any confusion, here.

    The latest version of The Events Calendar itself is 3.5.1, so if it is already at that version you need take no further action there. The latest version of Events Calendar PRO however is 3.5.2 (which includes a number of fixes) and so it may be that you only need to update this one.

    Does that clarify things?

    #151966
    Alastair
    Participant

    Both the Event Calendar and Events Calendar are running version 3.2.

    The issue is that the Event Calendar Pro is showing that version 3.5.2 is available as an update. But the Events Calendar itself shows no update available at all.

    #151970
    Alastair
    Participant

    Both the Event Calendar and Events Calendar PRO are running version 3.2.

    The issue is that the Event Calendar Pro is showing that version 3.5.2 is available as an update. But the Events Calendar itself shows no update available at all.

    #152673
    Barry
    Member

    That’s very strange … are other plugins/themes that you sourced from wordpress.org showing updates, then? Though we work our own magic to flag up when updates are need for our premium plugins in the case of The Events Calendar itself this side of things is left to core WordPress processes (and the WordPress plugin directory).

    Whatever the cause of the problem, perhaps you could grab the latest copy and update manually instead?

    #152683
    Alastair
    Participant

    All other plugins show upgrades fine, i had this issue previously with Events Calendar and i had to resort to installing manually and i was hoping to get it working properly this time around. Is there not something i can check to determine why the Event Calendar is not showing the update?

    #152689
    Alastair
    Participant

    I just treble checked and whilst some plugins show updates available other are not….hmm need to figure out why that is the case….

    #152723
    Barry
    Member

    Do you have any other premium plugins that, not unlike Events Calendar PRO, might source updates from a location other than the WordPress plugin directory? Basically any other commercial plugins (and this would extend to your theme)?

    If so, it might be interesting to test deactivating them, then visiting the Dashboard > Updates screen to trigger a refresh of updates and see if everything magically starts working again, just in case there is a conflict somewhere along the line.

    #152746
    Alastair
    Participant

    The plugins that i do see updates for are:
    BackWPup
    Dynamic Sidebars
    Slideshow Gallery
    Special Recent Posts
    The Events Calendar PRO

    There is nothing commercial other than Events Calendar Pro.

    #154118
    Barry
    Member

    That is odd. I mean, if you find deactivating Events Calendar PRO allows you to get updates for all other plugins/themes then that would give us something further to look into here – but right now I wonder if the problem may lie elsewhere and even be environmental in nature.

    #154699
    Alastair
    Participant

    I disabled the Event Calendar and Event Calendar PRO and i’m still not seeing all the abailable updates – im happy there is a ‘general’ issue that is not specifically related to Event Calendar….

    #154845
    Barry
    Member

    OK – that’s bound to be frustrating but I guess there isn’t too much that we’ll be able to do here given what you’ve described (except of course recommend you continue to update manually in the case of our core plugin).

    If you do figure out the root cause of this issue, though, it would be great to hear about it.

    Good luck 🙂

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