[Barry]

Hi – I’m sorry you’re hitting difficulties.

Could it be that you are using semi-colons instead of commas to separate your fields? Can you try with just commas?

[Barry]

Hi refold,

I’m sorry you’re facing difficulties here.

I do see that you already tried our standard troubleshooting steps of deactivating all other plugins and switching to a default, unmodified theme: thanks for giving that a try 🙂

Can you confirm if that made any difference to the problem? If not, what exactly are you seeing on the widget admin screen? Is it completely blank, or does it look as if some of the expected items are visible but it stopped almost “half way” and didn’t complete?

If the latter is true, can you tell if the Events Countdown widget happens to be the last item to have been displayed?

Thanks!

[Barry]

Okey dokey, well let’s keep this open for the time being and if you hit further issues along these lines we can take another look – otherwise I’ll close it after a couple of weeks have elapsed (if I don’t hear back from you, that is).

Thanks!

[Barry]

OK, so (at least for the time being) the problem is resolved?

[Barry]

Awesome!

I’ll go ahead and close this thread, but if we can help with anything else please don’t hesitate to open new threads as needed … and, if you have a moment and wished to leave a review about your experiences with The Events Calendar so far, we’d love to hear from you 🙂

Thanks again!

[Barry]

Hi!

You can set up multiple tickets per event – so you could have one set available at a higher price and another at a lower.

If you want to automatically switch between pricing tiers, though, according to the number of purchased tickets that is currently something you’d need to implement yourself via some custom dev work. That said, we’re always open to new feature requests if you’d like to post one.

Thanks 🙂

[Barry]

Hi Jatinder,

When you talk of the EDD Tickets Widget do you mean the ticket form that displays on single event pages – and can you point me to a specific example on your site?

Thanks!

[Barry]

Hi – great question!

I’m afraid there is no particular means baked into The Events Calendar/Events Calendar PRO. If you are using WP SEO by Yoast then you can certainly set the title, description etc programmatically – letting you target specific pages such as the main events page.

While I can’t help you with the WP SEO side of that, you may find the following functions useful in building your solution:

• tribe_is_event_query()
• tribe_is_list_view()
• tribe_is_month()

… And many others – do take the time to peruse those docs – and in combination with the $wp_query global you can probably work out something that works in your case.

I hope that helps 🙂

[Barry]

Hi!

It doesn’t show all events (some calendars may have a considerable number of upcoming events – in the many thousands, for instance – and querying for all of them could make for quite a big “hit” in some hosting environments).

You should find though if you go to page 2, 3, 4 … etc of the upcoming events list and use the iCal button on each a matching set of events is provided.

Does that help or at least clarify things?

[Barry]

What a strange problem – I’m sorry you’re hitting this.

I can’t replicate locally right now – but I do see you already tried deactivating all other plugins and switching to a default, unmodified theme which is great. Just for the avoidance of doubt, can you confirm if that impacted on this problem at all?

Additionally, does it only seem to affect recurring events created pre-update and if you create a fresh recurring event with a similar pattern to one of your affected events does the same thing continue to happen?

Thanks!

[Barry]

Hi!

So do you mean, how can you set a different title for each instance of the event? If so, I’m afraid that is not currently supported (but please do feel free to post a feature request).

Does that answer your question?

[Barry]

Hi Marcin,

Sorry you’re facing difficulties.

I can’t replicate quite this issue locally: is it possible you’ve made modifications to the list widget and if so could we start by restoring the default, uncustomized behaviour by temporarily removing or renaming any template overrides and stripping out any relevant snippets you might have added?

If that doesn’t help us zero in on the problem can we go a step further and deactivate all other plugins (but The Events Calendar/Events Calendar PRO) and additionally switch to a completely unmodified default theme such as Twenty Thirteen?

Thanks – and let me know how you get on 🙂

[Barry]

Sorry for the inconvenience, Ben – there does seem to be a bug here. Can you try adding the following snippet to your theme’s functions.php file as a workaround:

add_action( 'pre_get_posts', 'fix_day_view_order', 100 );

function fix_day_view_order( WP_Query $query ) {
    if ( 'day' !== $query->get( 'eventDisplay' ) ) return;
    $query->set( 'order', 'ASC' );
}

Does that help/at least provide some temporary relief? We’ll certainly aim to get a substantive fix out as quickly as possible.

[Barry]

I’m sorry you’re hitting difficulties here.

It looks like the end date/time are correct – is that because you manually adjusted it? If so, can you describe in a little more detail what’s happening – for instance is the end date/time displaced by a fixed number of hours? Is this consistent with all imported events or just this one – and is the start date/time unaffected?

Thanks for clarifying 🙂

[Barry]

Excellent 🙂

[Author]

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