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OK, so you have an event that never ends and wish people to be able to select a specific day when they purchase tickets?
If so, that is probably possible but it is something that would have to be realized through an amount of customization work – I’m afraid WooCommerce Tickets itself does not accommodate quite this scenario.
Does that clarify things?
Hmm, that’s interesting – as it just doesn’t look like our regular list view templates are being used there (and it doesn’t merely seem to be different CSS – the actual HTML is different). Compare your list view for example to this standard list on our demo site – they are quite different.
If you haven’t customized anything, is it possible that your theme shipped with a bunch of pre-built custom event templates (some themes advertise integration with The Events Calendar – so if you noticed such a statement on the theme homepage that might explain this).
At this point can you try our regular troubleshooting steps? Please start by switching to a default, unmodified theme then view the upcoming events list: is it still broken down by day? If so, please continue to deactivate all other plugins except for The Events Calendar and Events Calendar PRO and check again.
This process is a great way to isolate any conflicts / customizations you may not be aware of.
Great: as soon as a substantive fix is released we’ll do our best to drop an update in here. Thanks!
Hi!
We’re only too happy to help – but can you post a new thread of your own? One of the team will then be only too happy to help.
Thanks!
OK, well how about we take a quick peek at your code – can you share it via Pastebin or Gist (or some similar service)?
Hmm, well one thing that leaps out is you aren’t specifically setting the priority for your callback.
As covered in my first reply, our own parse_query callback is set to a priority of 50 (whereas the default priority is 10 – so our callback will run after yours … which may mean your modifications to the query are being overwritten).
I’d love to help more but really this is beyond the level of support we can offer. I do wish you luck but I’m afraid at this point I’ll have to go ahead and close out this thread.
If we can help with any other issues, though, please do feel free to create new threads as needed.
I’m sorry but I’m having trouble understanding. Can we break this down into small chunks?
If we look at a specific event, what are the start and end sale dates for the ticket and what are the actual event dates? What is it that users are experiencing that you do not like?
Normally any obfuscating plugin detects mail addresses automatically – without tweaking any core file. But TEC doesn’t support it.
The question to ask there is, how do they detect it?
When a post is displayed – whether a regular WordPress post or page or else a custom post type like events – we ordinarily expect the post content can be scanned and modified by other plugins (usingWordPress’s filter system). So it’s possible the obfuscating plugins you are referring to hinge on that process.
In this case, the email addresses are not within the post content – so that could explain why they aren’t being detected automatically.
If you were to set up a theme override, though (by following the steps in our Themer’s Guide) you could adapt bits of code like:
<?php echo $email ?>Changing them to:
<?php echo my_email_obfuscator( $email ) ?>Where my_email_obfuscator() is either your own custom function (which you would have to write) or even a suitable existing function from your obfuscation library/plugin of choice.
I hope that gives you some ideas – but since there’s not too much more we can do here I’ll go ahead and close the thread.
Thanks!
Hmm, ok. I don’t see this locally and I wonder what might be different. If you deactivate all other plugins except for those by Modern Tribe and switch to a default, unmodified theme like Twenty Thirteen do you still hit this issue?
I’m not clear about the problem – you can remove attendees from the attendee list with the delete bulk action … is the difficulty that the stock levels have not automatically adjusted when you cancelled the orders?
If so, it’s worth bearing in mind that – by design – manual changes to order require manual stock updates (this is a facet of WooCommerce itself).
Unfortunately, no obvious causes are jumping out at me here (and I don’t see this other than on your site/with your theme). I’m not sure there is much more assistance we can provide in this instance – but have you checked in with the theme author?
Awesome, glad we could help.
I’ll go ahead and close this thread since it sounds like we’re all good here but I just wanted to mention that we’re always interested in feedback on people’s experiences with The Events Calendar – so if you wanted to leave a review we’d love to hear from you 🙂
Thanks again!
Ah, ok – thanks for confirming.
That may well have been the plan at that time and I’m sure that was communicated to you in good faith. Unfortunately these things are subject to change and while work was set in motion it didn’t progress to the point where we were able to roll this out as a new and complete feature – I’m sorry for the misunderstanding on that count.
What I’d recommend is monitoring our products stream for future announcements – as this would be a fairly notable new feature I’m sure there will be an announcement at the appropriate time.
I hope that clarifies everything and I’ll go ahead and close this thread – if we can help with anything else though please do create new threads as needed 🙂
Awesome, glad you’re all sorted 🙂
But it’s good to know that both plugins are necessary. Was that somewhere in the documentation and I missed it?
We do cover this in our New User Primer – the first section explains the activation process and having The Events Calendar present alongside Events Calendar PRO is a part of that.
If you feel it isn’t clear enough we’re definitely open to suggestions for improvement, though.
