MultiDay Cutoff not working correctly

[zirok06]

on my website I have a program with several concerts, in the configuration I have configured to cut the day at 4:00 but not working properly.:

Programa

for example an event called “Concert The Pepper Pots” I want to display the previous day that begins at 00:30.

Can you help me?

[Barry]

Hi! So am I right in thinking you have customized things so that the month separator (which normally only separates one month from the next in list view) is used to separate individual days?

In other words, is this essentially a problem with that customization?

[zirok06]

I have not touched anything about programming I have only modified the CSS, the page is a list view with a selected date range, the days are cutting well but the MultiDay CutOff is not working well, I have it set at 3:00 am.

[Barry]

Hmm, that’s interesting – as it just doesn’t look like our regular list view templates are being used there (and it doesn’t merely seem to be different CSS – the actual HTML is different). Compare your list view for example to this standard list on our demo site – they are quite different.

If you haven’t customized anything, is it possible that your theme shipped with a bunch of pre-built custom event templates (some themes advertise integration with The Events Calendar – so if you noticed such a statement on the theme homepage that might explain this).

At this point can you try our regular troubleshooting steps? Please start by switching to a default, unmodified theme then view the upcoming events list: is it still broken down by day? If so, please continue to deactivate all other plugins except for The Events Calendar and Events Calendar PRO and check again.

This process is a great way to isolate any conflicts / customizations you may not be aware of.

[zirok06]

yes, the theme has specific templates for your plug.

before I wrote this post on the forum, I disable all plugins and change the theme for the default WordPress template and did not work properly.

[Barry]

OK. So I’m not sure why things didn’t work properly when you took things back to a basic state, but really that’s a separate problem. What I’d recommend here is talking to the theme author about the particular problem you’ve described here as it looks to me like it’s a consequence of the custom event templates that ship with the theme.

[zirok06]

but if I enable the wordpress theme “Twenty Thirteen” that not have any customization also did not work properly.

I think that is not a problem from the theme.

[Barry]

but if I enable the wordpress theme “Twenty Thirteen” that not have any customization also did not work properly.

I’m not sure I understand – do you mean you’re seeing the same problem with a default, unmodified theme? I’m not sure why that would happen as the default list view (as you can see here) isn’t broken up day-by-day in the same way as I see here.

Can you clarify what you’re seeing with Twenty Thirteen?

[zirok06]

sorry for my English

I meant that if I activate the theme “Twenty Thirteen” which is the default Worpdress theme does not work well the multiday Cutoff option.
I want the events which are at 1:00 am to appear on the day before on the list, now is not doing it well.

[Barry]

Ah ok, yes I see what you mean. I’m going to file that as a bug and hopefully we can turn out a solution shortly. Thanks for reporting this!

[Leah]

Hi there,

I just wanted to drop in and update you on the status of this issue. We are working on a fix, but we were not able to include it in our upcoming release (3.7). Correcting this problem is still important to us and we hope to have a fix done for a future maintenance release. We will do our best to keep you updated here on our progress. Thank you for your patience and understanding while we work on this.

Best,
Leah

[Leah]

Hi there,

I just wanted to let you know that we were able to work on this issue for our upcoming 3.8 release. Keep an eye out on your site for an update announcement! If you update and are still seeing this problem, please post a new thread so we can check it out. Thank you for your patience while we got this fix in place.

Best,
Leah
and the team at Modern Tribe

[Author]

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