Barry

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Viewing 15 posts - 61 through 75 (of 17,936 total)
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  • in reply to: Widget "More" link always goes to oldest event #1615714
    Barry
    Member

    Hi Jo,

    It looks rather like you are using a customized version of the events calendar widget (customized to remove the calendar itself, and possibly a few other things).

    Does that ring a bell/might you have applied some custom changes or paid a developer to do so at some point in the past?

    With current versions of The Events Calendar and Events Calendar PRO, neither our list or calendar widgets provide output that look quite like what I see on your site.

    in reply to: Redirecting Links in Calendar – Code Snippet Goes Where? #1615700
    Barry
    Member

    Hi!

    This could be added either to a custom plugin (preferred) or else to your theme’s functions.php file.

    Many people find the latter to be easiest, however using a custom plugin is arguably the safer approach (plus, it makes it easy to turn this functionality off again in the future, because you can simply deactivate the plugin).

    Does that help at all?

    in reply to: List events by organizer in template #1614740
    Barry
    Member

    Hi Bradley,

    You’re right – that widget probably won’t accomplish quite what you’re looking for.

    I’m unsure how exactly you’re linking your winery posts to events, but you’re probably going to need to do a bit of custom dev here. Writing the code for this sort of thing is generally beyond what we can help with, but we do have useful guides that might help you get started, such as this one:

    theeventscalendar.com/knowledgebase/using-tribe_get_events

    If there are any other more specific questions you might have about this, definitely let me know and I’ll be happy to point you in the right direction if I can – but, as above, it rather looks like something where a bit of custom dev work will be required.

    Thanks!

    in reply to: Link has expired when submit event #1614729
    Barry
    Member

    Though I know you have already tried deactivating other plugins, can we revisit this step before we go any further?

    The error you are seeing happens when a nonce check fails (“nonces” being a security mechanism provided by WordPress, which we to protect the Community Events submission form). Sometimes, when caching is in place – and it looks like you are using a caching plugin – the nonce check will fail.

    • Can you clear your cache and see if that helps?
    • If clearing the cache alone doesn’t help, please also try deactivating your caching plugin
    • If that still doesn’t help, please refer to the caching plugin documentation and ensure you’ve followed any steps necessary to completely clear the cache

    That last step may seem like overkill, but it can sometimes be the case that caching effects persist even after deactivating a caching plugin (because they don’t remove cached HTML files and because they may add rules to a special file called .htaccess which means the server will continue to serve the previously cached content, even after the caching plugin is removed/deactivated).

    Given the nature of the problem, I think this is absolutely worthwhile. Can you give these steps a shot, starting with the easiest (ie, using any facilities that plugin provides to simply clear the cache)?

    Thanks – let me know how you get on 🙂

    in reply to: Removing event ticks remaining from calandar #1614727
    Barry
    Member

    Hi Silas,

    Try changing:

    .span.tribe-tickets-left {
        display: none !important;
    }

    To:

    span.tribe-tickets-left {
        display: none !important;
    }

    (Remove the “.” character before “span”)

    Does that help?

    Barry
    Member

    So to confirm, I’m afraid there is currently no way of working around the 50-event import limit (or forcing it to look at the next upcoming event onwards rather than the furthest-event-in-the-future backwards).

    We’re aware this is problematic, and are evaluating possible solutions. Once we have something in place for this, we’ll certainly post an update it here.

    Barry
    Member

    OK, I see what you mean. I’m just checking in with the dev team on this, it seems like it may be a limitation of the Eventbrite API but I want to get clarity on that.

    Right now, though, I’m afraid you will probably have to import by specifying specific URLs for anything outside of that range.

    in reply to: Chingford & Woodford Green Labour Party Fundraiser #1613662
    Barry
    Member

    Hi!

    Though we produce a range of high quality calendar and ticketing plugins for WordPress, we don’t actually run any events like this ourselves.

    I’d recommend reaching out directly to the event organizers instead 🙂

    in reply to: Custom Attendee Information Fields Not Saving #1613652
    Barry
    Member

    Thanks for sharing that, Britt. We’ll open a ticket to investigate further in case there is a means of avoiding this problem altogether.

    in reply to: Does Event Calendar Pro now include Event Aggregator? #1613641
    Barry
    Member

    Hi there, Sylvanus.

    It doesn’t look like any of your license keys are still valid but, to answer your core question, Events Calendar PRO does not include import functionality.

    If your main interest is simply in importing events, then you would need to renew your Event Aggregator license key 🙂

    Does that help? Do let me know if you have any further questions!

    in reply to: trial version for business #1613635
    Barry
    Member

    Hi Marina!

    I’m afraid we don’t offer trials, however you can purchase and – if for any reason it doesn’t meet your needs – obtain a refund (so long as you apply within 30 days of purchase).

    I hope that helps 🙂

    in reply to: Billing Issue #1613622
    Barry
    Member

    Excellent 🙂

    in reply to: Events List widget on homepage footer showing old events #1613500
    Barry
    Member

    Excellent 🙂

    in reply to: Availability Discrepancies #1613495
    Barry
    Member

    There seems to be a bug at work here, Julie … however, some work has already been done to address it.

    I’m confirming with the team if that will also resolve things for you (the existing bug report specifically related to selling tickets with Easy Digital Downloads rather than WooCommerce – but was otherwise very similar in nature), so bear with me while I wait on feedback from the dev team 🙂

    in reply to: Events List widget on homepage footer showing old events #1613455
    Barry
    Member

    It looks like you have caching in place – via a plugin called Hummingbird – so I suspect that may be the cause of this (ie, you’re viewing cached content).

    If you disable that plugin/turn off caching, is the problem resolved? It may be possible to keep caching enabled and set up exceptions for various page elements, but you would need to work alongside the author/support team of that other plugin to figure out how (or perhaps you could simply adjust the settings, so the cache is refreshed at more regular intervals).

    Does that help at all?

Viewing 15 posts - 61 through 75 (of 17,936 total)