Billing Issue

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • August 29, 2018 at 6:00 am #1608656
    Pamela Parker
    Participant

    We are trying to determine why we have two paid “Community Events” plug ins tied to our account. One is expiring in September, the other expiring in January. Can you help me figure out what is going on?

    August 30, 2018 at 6:37 am #1609630
    Jaime Marchwinski
    Keymaster

    This reply is private.

    August 30, 2018 at 12:24 pm #1610062
    Pamela Parker
    Participant

    Can I transfer the unused key to the one that is about to expire in September?

    August 31, 2018 at 3:14 am #1610451
    Barry
    Member

    This reply is private.

    September 4, 2018 at 1:23 pm #1613529
    Pamela Parker
    Participant

    Thank you for your help! That worked perfectly.

    September 4, 2018 at 2:52 pm #1613622
    Barry
    Member

    Excellent 🙂

    September 26, 2018 at 9:35 am #1631220
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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