[Barry]

Seems to be caused by this rule. Maybe you could try adding a specific rule like this to override it?

[Barry]

Right now, just as in this thread, I’d recommend running through the basic troubleshooting steps:

• Ensure your Modern Tribe plugins are up to date and in synch (if you are using The Events Calendar 2.0.11 ensure Events Calendar PRO is also 2.0.11)
• Deactivate all other plugins
• Switch to a default and unmodified theme such as Twenty Eleven or Twenty Twelve
• Now test and see if the same problem still exists. If it resolves the issue, reactivate everything one-at-a-time, testing at each stage to see if it returns – taking note of whatever component seems to cause the problem to return

Thanks!

[Barry]

I was just taking another look, I think you’ve got an error relating to a different plugin though that makes it difficult to assess how things look:

http://eugenpopa.com/events/month/

Also, what’s confusing me on this page (which seems to be your upcoming events view) is that, default page template or not, elements of markup I’d expect to see are missing.

Have you made any customizations? What happens if you take things back to a basic state by deactivating all other plugins and switching to a default, unmodified theme such as Twenty Eleven or Twenty Twelve – does The Events Calendar work as you would expect then?

If so, can you reactivate everything one-by-one and figure out what components might be causing problems? I’m basically wondering if there are a number of different conflicts going on here.

[Barry]

Good stuff, thanks for the feedback.

I’m going to log an issue relating to the unnecessary product category – I feel we should either make that optional (since, by default, product visibility is turned off) or else have an FAQ to help people dispense with it.

In any case, glad you’re finding it does what it says on the tin 🙂

[Barry]

So I’m going to close this thread now – I don’t think there’s much more we can do to help right now and we’ve covered our plans here and in other threads that you created.

To summarize though, particularly for anyone else who wishes to use Gantry with The Events Calendar:

• The two are not necessarily incompatible, it simply seems a little more setup work is required than usual due to the way Gantry is structured
• If you need to make the two work right now and can’t figure everything out, it’s probably best to reach out and engage the services of a suitably skilled web developer
• Or, if you can wait, we intend to prepare a tutorial to help guide users through the integration process – however that will not be available prior to the release of The Events Calendar 3.0

This advice is really only pertinent to Gantry users – most other themes snap into place with very little or no coercion whatsoever 🙂

Thanks!

[Barry]

That’s a good thing I guess 😀

Perhaps something else changed – another plugin was removed, or your web host made a change to the hosting environment? In any case, good to hear you’re all sorted.

[Barry]

Sure, I guess what I’m suggesting is that you work with them to put together a piece of code that lets you see what products a logged-in person might have purchased – from there we could give you a nudge or two about detecting if those products are WooTickets-related or not 🙂

[Barry]

Well, the duplicate venues/organizers are actually a known problem and 3.0 should introduce code to clean that up. I’m not actually clear on whether that is already in the beta code or not – but I’ll try to clarify that soon – but it might be that it solves at least the first problem.

The final version of 3.0 is, however, slated to include a means of cleaning up duplicates.

[Barry]

Hi again Aaron.

OK, so unfortunately that’s exposed a second problem which I’m assured will be fixed in our 3.0 release – which is still in development, but is currently in the beta testing phase.

What I’d like to offer is, we’d be happy to sort you out with a copy of 3.0 beta (if you want to contact Leah about that). That should fix all of this up and if it doesn’t we’d definitely take on your feedback and use it to help ensure that the definitive 3.0 release is on the ball.

One thing is, if you’re happy to give that a try, I would definitely recommend testing it out on a staging or development site rather than setting it up on your live site (it’s still beta code after all), but of course if you find it to be stable enough and that it fixes these issues for you you’d be welcome to use it however you please.

Thanks for your patience and for bearing with us here – we look forward to working with you further and doing what we can to help.

[Barry]

Hi Aaron, bear with me while I run this past the team for some further input 🙂

[Barry]

I’ll check this out with our dev team and get back to you 🙂

[Barry]

Hi Mitesh,

I’d actually recommend taking this question across to Woo’s own good support folks. Remember that tickets are, after all, simply WooCommerce products.

So really what you need (at least as a foundation to build on) is the code to find out what products a logged in user had purchased.

[Barry]

Hi Ann Marie,

Unfortunately, it turns out I may have misled you there. I had thought the table might be generated in a similar fashion to a WP Posts List Table (like the list of events, posts or pages, etc) and so the columns would be filterable.

In fact, in the case of the attendees list table, they seem not to be filterable. But I’ll definitely add a feature request for this and see if we can have a filter put in place in a future version – and of course adding the attendee name is already a current feature request.

Apologies for the confusion!

[Barry]

OK: so, you’ll notice in your current setup the date/time field is a compound format – it includes the date as well as the time, something like this:

2013-05-04-11-00-00

Normally, or if you were at least using the current version, you wouldn’t see that – unless some sort of conflict was happening. In any case, next to that you will see the time field itself which is set to 3pm. So you can probably work around this by changing that second time field for both the start and end dates.

In terms of updating (re the email you sent), you do need an active key to be able to update.

I’m unsure if what you are seeing just now – the compound date/time format – is a bug from that version or a conflict with another plugin, but ideally the date field would only contain the date and that would of course avoid confusion, however we can’t really help unless you are up-to-date and using the latest version.

In which case, if you don’t have a valid key already, you would need to buy one.

If you have any further questions/if anything is unclear please just let me know.

[Barry]

It’s definitely not our intention to deceive you – and I genuinely feel your pain here.

And there is no way to duplicate events to stream line the 100 events I need to enter is there?

There is no means of doing this built-in to The Events Calendar, but you could consider using Duplicate TEC Event, Post Duplicator or some other comparable plugin for that.

[Author]

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