Barry

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Viewing 15 posts - 15,796 through 15,810 (of 17,936 total)
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  • in reply to: Number of tickets Available #41814
    Barry
    Member

    I’m guessing the problem stems from changes to WooCommerce. Try this snippet instead.

    in reply to: WooTickets not working as expected #41812
    Barry
    Member

    Hi Lyse: unfortunately I can’t see the problem on your site because it’s protected by HTTP authentication.

    Mattyd247: sorry to hear you are having difficulties – please feel free to monitor this thread but it may be better to create a new one purely for your own situation as we may need you and Lyse to run through different troubleshooting steps and it could quickly get confusing if that’s all packed into this thread.

    In both your cases, though, it is definitely worth ensuring you have run through our basic troubleshooting steps:

    • Please ensure that your Modern Tribe plugins are up-to-date and in-synch … for instance if you are using The Events Calendar 2.0.11 you must also use Events Calendar PRO 2.0.11
    • Deactivate all other plugins (except for those by Modern Tribe plus WooCommerce) and change your theme to a default, unmodified one such as Twenty Eleven or Twenty Twelve
    • Now test to see if the problem still exists
    • If the problem has been solved by these steps, start reactivating everything one-at-a-time, testing at each point to see if the issue has returned
    • If the issue does return, take note of whichever plugin (or theme) you reactivated immediately before it started again – it’s likely there is a conflict with this item
    in reply to: email notification #41811
    Barry
    Member

    Hi neptune: you could probably build this on the back of the woocommerce_order_status_completed action, which is what WooTickets uses to trigger its ticket generation code.

    in reply to: Tickets as Virtual Products by default? #41810
    Barry
    Member

    We do have an issue logged for this however I don’t believe anything along these lines was considered for the recent version – which was really aimed at bug fixes and improved compatibility with the new version of WooCommerce.

    But do rest assured we’re looking into this as an option for a future version.

    in reply to: Tooltip not working (theme conflict) #41808
    Barry
    Member

    Hi jmartinezbiz – looks like an old version of jQuery is in use on your site. From the sounds of things your theme is replacing the standard, current version (which ships with WordPress and which The Events Calendar assumes will be present).

    In the first instance it could be worth reviewing this thread:

    Help! Problem Is Definitely My Theme – What Now?

    in reply to: Events Meta Data #41706
    Barry
    Member

    Many are documented in the Template Tags & Standard Functions section of our docs.

    We’ve also got a handy link in our Useful Resources widget over on the right of this page that you can use to visit the technical docs if you can’t find any useful posts or snippets in the forum.

    in reply to: Only send 10 tickets on the attached PDF #41705
    Barry
    Member

    Just wanted to post back here – WooTickets 1.0.1 has been released and fixes the initial (10 ticket limit) bug that you had reported.

    Thanks for your patience and support while we got round to this 🙂

    in reply to: WooCommerce 2.0 Release #41672
    Barry
    Member

    Hi neptune! I don’t believe so, the changes were mostly internal, but do let me know if you encounter any problems.

    in reply to: Tickets Compatible with WooCommerce 2.0 #41671
    Barry
    Member

    WooTickets 1.0.1 is now available! It is fully compatible with WooCommerce 2.0.1 – but it is also backwards compatible with WooCommerce 1.6.x, so you have some flexibility there.

    Hope that helps 🙂

    in reply to: WooTickets not working as expected #41670
    Barry
    Member

    Hi Lyse – WooTickets 1.0.1 is now available and supports both WooCommerce 2.0.1 and also the earlier WooCommerce 1.6.x series.

    I hope that addresses your concerns but please let me know if there’s anything else we can do to help here.

    in reply to: WooTickets / Calendar Pro BUG! #41669
    Barry
    Member

    Hi again Thomas. WooTickets 1.0.1 has been released and is fully compatible with WooCommerce 2.0.1 – it is also backwards compatible with WooCommerce 1.6.6, so you should be good to upgrade to either just the latest WooTickets or both WooTickets WooCommerce without too much difficulty.

    Thanks!

    in reply to: Support for overall number of tickets for an event #41615
    Barry
    Member

    Hi Lee.

    Both those items are on our issue tracker – when/if these particular ideas will be integrated is still something we need to reach a decision on, however.

    The first item, hiding out of stock tickets, is currently possible – it just requires some customization work.

    The second item, where a collective pool of tickets is required for an event, has a lot of merit and you’re not the only person to ask for it – but even if this can be readily accomplished it may still be some way off, particularly as the structure of WooCommerce has changed significantly with its latest release.

    in reply to: events-list-load-widget-display #41603
    Barry
    Member

    Displaying only today’s events is not what that widget is really set up to do. Rather than hack away at it, it is probably cleaner to create a brand new widget that does what you want.

    This code is based on a random events widget Jonah put together and should broadly meet your needs (you can set it up as a plugin if you know how, or else paste it into your theme’s functions.php file).

    I hope that helps – it may at least form a starting point for your own solution 🙂

    in reply to: Using Eventbrite and PHP 5.4 #41591
    Barry
    Member

    Hi Tim – sorry for the inconvenience – it should make the next release. I’m afraid at this point I can’t offer up a definite date for that, however.

    in reply to: Events not registering #41589
    Barry
    Member

    Sorry to hear that Adam. If you do want to carry on working through this please just post back and let me know, otherwise if you could forward a copy of your PayPal purchase receipt to us (for the attention of my colleague Leah – [email protected]) and link back to this thread that would be great – Leah will take things from there.

Viewing 15 posts - 15,796 through 15,810 (of 17,936 total)