[Andras]

Hi Rob,

Thanks for reaching out!

That view is not really a template as it contains more elements than just text. However, you could add something like the below to your theme’s functions.php file to get custom content on top of that page.
add_filter('tribe_events_before_html', 'tribe_custom_commmunity_content');

function tribe_custom_commmunity_content() {
// We'll add content to the Community Events header only
if ( tribe_is_community_edit_event_page() )

return '<p>Your custom content here!</p>';
}
Will that do the trick for you? Please let me know. ?

Cheers,
Andras

[Andras]

Hi Chris,

Thanks for reaching out! That’s a good and timely question indeed.

All the functionality (and more) of WooTickets has been moved to Event Tickets and Event Tickets Plus. So in terms of functionality you are covered.

Moving over to Event Tickets Plus should be fairly easy. When we released the new plugins we also posted some articles to help the move. I suggest you read through them and follow the instructions there.

Retiring our legacy ticketing plugins

Moving to Event Tickets Plus

New User Primer: Event Tickets & Event Tickets Plus

 

Just to be sure, I also strongly recommend doing a full backup of your site and the database, in case anything goes wrong. And you can also test it first on a dev / staging site first.

Let me know if you have any follow up questions.

Thanks and cheers,
Andras

[Andras]

Hello Janos (or is it János? 😉 ),

Thanks for going Pro and welcome to the support forums. I’m happy you like our plugins! Let me help you with your questions.

Most of what you want to achieve requires customization, but I am limited in supporting customizations. (Per our terms and conditions we support features of the plugins and although we try to help get you started on customizations for the most part you are going to have to take it on to complete.)

Is it possible to show the Location in the Title or in the mouse-over of an event?

This could be done with a custom template. You can use this article in our knowledge base as a starting point.

Is it possible to give the events in different location different colours depending on the location?

This doesn’t go out of the box. What you can do is use different categories for the events and color-code the categories with CSS. You can also try this plugin for coloring the different categories.

Is it possible to hide the times before 06:00 and after 22:00 and to disable the full day row?

Yes, it is possible, using the following snippet. Just paste it into your theme’s functions.php file:

add_filter( 'tribe_events_week_get_hours', 'filter_week_hours' );

function filter_week_hours( $hours ) {
$hour = 0;

foreach ( $hours as $key => $formatted_hour ) {
if ( $hour < 7 || $hour > 18 ) {
unset( $hours[ $hour ] );
}

$hour ++;
}

return $hours;
}
Note this line:

if ( $hour < 7 || $hour > 18 ) {

Change the numbers to the timing you want to show on your week view.

 

I hope this helps. Let me know how it works out.

Cheers,
András

[Andras]

Hello Heather and welcome to the forums! Let me try to help you with your issue.

As a start I would like to ask some more details.

Could you send me your system information so I can check if there is anything unusual in your setup? Here is a guide on how you can do that.

Also, can you be a bit more specific with the “same issue”? If you post a link to a thread where this is mentioned that already helps a lot. If you write me more details that’s even better. 🙂

Thanks,
Andras

[Andras]

Hi Daniel,

Thanks for going Pro and welcome to the forums!

I read through the refernced thread, I’m sorry you are also having this issue.

Could you also perform a test for plugin and theme conflicts please and get back to me with the results? Here is our handy guide for that.

Thanks and cheers,
Andras

[Andras]

This reply is private.

[Andras]

One more thing you can check is the permissions on the uploaded language file. Make sure it is readable by everyone. On Linux systems the permission code is 644 or 664.

Andras

[Andras]

Hello again James,

Thanks for confirming and submitting your system info. I see that you are all updated on our plugins and WP, which is good.

Could you do a test for conflicting plugins and theme based on this guide? (In short, deactivate all non-calendar plugins and switch to a default theme.) Then please check if the problem still exists. This will allow us to eliminate conflicts.

I’ll be waiting for the results.

Thanks and cheers,
Andras

[Andras]

Hello again Nijen,

A colleague of mine was nice enough to cook up the below snippet. If you copy that code to your theme’s (preferably child theme) function.php file, then it should only list future events on your Home.
/**
* Hide past events from the main blog loop, where events integration is enabled.
*
* Purely an example, may need some adjustment/tweaking depending on what other
* components might also be acting on the query object.
*/
add_action( 'tribe_events_pre_get_posts', function( WP_Query $query ) {
if ( ! tribe_get_option( 'showEventsInMainLoop', false ) )
return;

if ( ! property_exists( $query, 'tribe_is_multi_posttype' ) || ! $query->tribe_is_multi_posttype )
return;

// Request posts with an unexpired Event End Date (ie, upcoming events) *or*
// posts with no Event End Date at all (ie, normal posts)
$upcoming_events_query = array(
'relation' => 'OR',
array(
'relation' => 'AND',
array(
'key' => '_EventEndDate',
'compare' => 'EXISTS',
),
array(
'key' => '_EventEndDate',
'value' => current_time( 'mysql' ),
'compare' => '>',
),
),
array(
'key' => '_EventEndDate',
'compare' => 'NOT EXISTS',
),
);

// Check for an existing meta query
$existing_meta_query = $query->get( 'meta_query' );

// Set or merge - may need tweaking according to local conditions
if ( $existing_meta_query) $meta_query = array_merge( $upcoming_events_query, $existing_meta_query );
else $meta_query = $upcoming_events_query;

$query->set( 'meta_query', $meta_query );
} );
Let me know if it helps.

Cheers,
Andras

[Andras]

Hello Andreas,

Welcome to the forums! That is a very good question.

Our plugins do not integrate with Google Calendar or anything alike and event are not automatically added to any outside calendar.

When visitors to the website are viewing the details of an event, at the bottom of the event they will see two buttons, which will allow them to either 1) add the event to their google calendar (they need to login to their google account) or 2) save an iCal file which they can then open / save in their preferred calendar software / application (like Outlook).

You can check an example event or our demo site here: http://wpshindig.com/event/coffee-code/2016-06-30/

Let me know if this answers your question.

Cheers,
Andras

[Andras]

Hi Nijen,

Thanks for reaching out and welcome to the forums!

I can try to help out here, but I am limited in supporting customizations. Per our terms and conditions we support features of the plugins and although we try to help get you started on customizations for the most part you are going to have to take it on to complete.

I take it you are talking about your home page. Also, can you confirm that under Events > Settings > Include events in main blog loop is checked?

So, on your home page your blog posts are listed, and if the above mentioned checkbox is checked, then your events will be listed there as well. By default the blog posts are listed in a reverse order (so the newest is always on top) and all old blog posts are shown.

So first you would need to change the order of how your blog posts are displayed. You can find several plugins that should be able to help you, try this link for example, to get a list of them.

The second you need to do is to hide past events. This is a bit trickier, please give me some time to check if it possible to do.

As an alternative you could try the Photo view which is available in our Events Calendar Pro plugin. That could give you a similar look as your current Home and would only show future events in chronological order.

Let me know if any of this helps.

Cheers,
Andras

[Andras]

Hello Jason and welcome to the forums!

I’m sorry you are experiencing this issue, and thanks for submitting your system information and a detailed description with screenshots. Much appreciated!

I see you tried with the default theme. Did you also test with having all plugins – except for the Modern Tribe ones – deactivated? The later could help eliminate any plugin conflicts.

Also please note, we have just released a new version of our plugins, it would be recommended to upgrade to the latest.

Does this issue occur with other or newly created RSVP tickets as well?

Cheers,
Andras

[Andras]

Hi James,

Thanks for reaching out! I’m sorry you are having this problem, let me try to help you.

Could you share with me your system information, please? (Here’s a handy guide.) That might give a clue on the issue.

Also, can you confirm that your WordPress site language under Settings > General is set to English (Australia)?

Did you open and re-save the existing en_AU files in the plugins > the-events-calendar > lang folder?

Cheers,
Andras

[Andras]

Hi Ali,

I apologize, I misunderstood something in your previous request.

I am glad to see you were able to figure it out. Indeed, that is the right setup for the functionality you want. It should work properly that way. The adults and children will use the global stock, and the infant will be handled separately.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Cheers,
Andras

PS: If you like our plugin, we would be happy to receive a review in the wordpress.org repository. Thanks!

[Andras]

Hi Ali,

Thanks for going Pro and welcome to the forums!

What you want to do is currently not possible with the plugins out-of-the-box. You can only set the global stock for all of the tickets in an event.

This functionality might be possible with customization, however that kind of work is outside the scope of our support. I can recommend you some freelancers who are not affiliated with us, if you require that kind of work.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

Let me know if you have any follow up questions.

Cheers,
Andras

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