Andras

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Viewing 15 posts - 5,686 through 5,700 (of 6,224 total)
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  • in reply to: Theming question #1157786
    Andras
    Keymaster

    Happy to help Brandon!

    I will close this thread as the initial issue has been resolved. However, if you ever need more help or have a few more questions, feel absolutely free to open a new topic and reference this one. We’ll be here to help.

    Thanks and cheers,
    Andras

    PS: If you like our plugin, we would be happy to receive a review in the wordpress.org repository. Thanks!

    in reply to: find out more not working #1157779
    Andras
    Keymaster

    This reply is private.

    Andras
    Keymaster

    Hi Marcus,

    Do you still have these errors? Can you tell me the steps you do to get them appear? We want to look into this deeper with the team, but would need some more info to get started.

    The more details you can give us the better.

    Thanks and cheers,
    Andras

    in reply to: Countdown widget not skipping to next event #1157675
    Andras
    Keymaster

    Hey Riccardo,

    Thanks for your feedback! I totally understand there are situations where showing the next event immediately is needed. Good job on the code!

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Cheers,
    Andras

    in reply to: Google search console errors #1157350
    Andras
    Keymaster

    Hallo Jürgen,

    Sorry you are having this problem.
    Please give me some time to look into this. Thanks!

    Cheers,
    Andras

    in reply to: Countdown widget not skipping to next event #1157345
    Andras
    Keymaster

    Hello Riccardo,

    Thank you for posting your solution!

    How the plugin actually works is that it counts down, and once it reaches the event it shows the message <u>until the end time of the event</u>.
    Once the event is over, it will automatically show the next event.

    I hope this explains.

    Cheers,
    Andras

    in reply to: Organisers Mailto Link #1157343
    Andras
    Keymaster

    Hello Hanna,

    That is a very good question you have! Let me help you with that one.

    It is possible to do that with some customization.

    Copy this file:
    wp-content\plugins\the-events-calendar\src\views\modules\meta\organizer.php

    to:
    wp-content\themes\{your-theme}\tribe-events\modules\meta\organizer.php
    and open it for editing.

    Line 56 should be this:
    <?php echo esc_html( $email ); ?>

    Change that to this:
    ?subject=RSVP"><?php echo esc_html( $email ); ?>

    Please note that this will make a clickable and robot-readable link from the organizer email address, which might result in increased spam to that email account. Using an email address obfuscating plugin is advised. (Here is one, though I didn’t test it with this solution: https://wordpress.org/plugins/obfuscate-email/)

    Let me know if this helps.

    Cheers,
    Andras

    in reply to: Ticket emails not being sent #1157330
    Andras
    Keymaster

    Hello again Jeff,

    To be able to help you with this, could you please share your system information with me in a private reply?
    Here’s a handy guide how you can do that:
    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Also note, that several people had problem with emails not being sent out after updating to WordPress 4.6. I also had that on one site, and rolling back to 4.5.3 helped, so you might want to check that option.

    Cheers,
    Andras

    in reply to: Help with ID ticket purchases #1157327
    Andras
    Keymaster

    Hello Jeff,

    Thanks for reaching out! I can help you with this one.

    This article in our knowledge base should give you what you need:
    https://theeventscalendar.com/knowledgebase/show-the-event-title-in-the-cart-next-to-the-ticket/

    Let me know if that helps!

    Cheers,
    Andras

    in reply to: Can't generate Woocommerce Ticket #1157318
    Andras
    Keymaster

    Hello Dennis,

    I’m sorry you are having this problem. Let me help you with that.

    To clarify, after you hit save, there is no Ticket created on the Event page, or in WooCommerce or both?

    Thanks for the screenshot. No, the product does not have to be selected in order to get tickets created in WooCommerce. Only Event / Evenement has to be selected. So that setting is good.

    Could you possibly do a testing for conflicts based on our guide:

    Testing Conflicts With Themes and Other Plugins

    This can help us narrow down the cause of this.

    Thanks and cheers,
    Andras

    in reply to: WordPress database error (Not unique table/alias) #1157313
    Andras
    Keymaster

    Hi Heather,

    So far I haven’t been able to reproduce the issue. I will keep testing a bit.

    If you happen to come across the trigger, please share with me. This could be a bug and that might help us eliminate it.

    Apart from the error log do you get other notifications of this error? Is it visible on the front-end / back-end of your site? Do you have WP_DEBUG in wp-config.php enabled or disabled?

    Thanks,
    Andras

    in reply to: Theming question #1157305
    Andras
    Keymaster

    Hello Brandon,

    You can take a look at the tribe-events.js file. The highlighted section handles the tooltip:

    https://github.com/moderntribe/the-events-calendar/blob/4.2.5/src/resources/js/tribe-events.js#L845-L904

    Copy-pasting that section will not make it work yet, but it might give you some ideas on how to implement it.

    Cheers,

    Andras

    in reply to: Hyperlink the title of an event and the image #1157283
    Andras
    Keymaster

    Hey Will,

    You will need to create an override for the tooltip.php of the specific view. In that file it should be pretty clear where the title and the image are.

    You will need wrap those two with an anchor (separately), with something like this:


    "> ....

    This should get you started. Share the results with me, I’ll be waiting.

    Cheers,
    Andras

    in reply to: Set default SKU of all tickets #1157279
    Andras
    Keymaster

    Hello Frank,

    Thanks a lot or posting this! I think when you changed the domain to yourdomain.com it also broke the link. Could you post the code in GitHub or BitBucket or something similar?

    Thanks,
    Andras

    in reply to: Only some orders automatically marked as complete #1157266
    Andras
    Keymaster

    Hello Jackie,

    I’m sorry you are still having an issue with this.

    I have found that this was a bug some months back. Unfortunately nobody from our team was able to replicate it, so a fix couldn’t be developed.

    Meanwhile some updates have shipped, both WordPress and our plugins. Did you run an update and are you still experiencing this?

    Note: before updating it is highly recommended to do a full site backup, just in case and possibly test the update on a development server. Especially with updating WordPress to 4.6 as lot of people have ran into the problem that the site wasn’t sending out emails after the update.

    Please check this.

    Does this also happen when you are selling other WooCommerce products? Would it be possible to test this somehow?

    Cheers,
    Andras

Viewing 15 posts - 5,686 through 5,700 (of 6,224 total)