[Andras]

Hey Lance,

Thanks for reaching out! Let me try to help you figure this out.

I have checked your links and here’s my take on it.

https://centerforworldmusic.org/events/category/sdcac/2017-02/

The page itself loads properly with some dynamic content. However our calendar does not kick in, so it is likely not dependent on our calendar.

It looks like that event category doesn’t exist.

The page looks like a custom 404 page or a 404 page generated by an SEO plugin. This is why you don’t get a hard 404, but only a soft 404.

https://centerforworldmusic.org/events/category/passport/list/?tribe_event_display=list&tribe_paged=1

This url should list events from the “passport” category. The category seems to exist but there are no events in that category, thus you get an empty result set.

https://centerforworldmusic.org/events/page/3/

This should show you the 3rd page of your event list. However there are seemingly only 2 events in your calendar and they are both shown on the first page. So the third page doesn’t exist / nothing can be shown there.

Possibly with the help of a custom code or a plugin this could be redirected to page 1 instead.

 

I hope this clarifies a bit. Let me know if you have any further questions.

Cheers,
Andras

 

[Andras]

This reply is private.

[Andras]

It is possible, however then you would get a bunch of errors with any and every page visit, as basically all pages need to access the wp_options table.

I can think of several things:

• Are you checking the right server, right database? (Asking from experience 🙂 Once I spent an hour doing modifications in the wrong database and was wondering why the changes don’t work.)
• All the tables have been renamed by some other plugin for security reasons. However I find this unlikely.
• If you are using phpmyadmin, then you have the option to hide some tables from view.

What happens if you do a database dump? Do you see the tables in the dump?

Andras

[Andras]

Hi Thierry,

That is unfortunate. I have a hunch there are multiple things at play here:

• the screen resolution of your device
• the font size setting on the device
• possible some browser funkyness

Anyway, I cooked up this little snippet for you which should change the design of that popup window a bit when you are looking at it on a device that has a smaller screen with that 786px.

https://gist.github.com/andrasguseo/238542e36ac9ed246aa40653fc7391a0

Paste the snippet into your theme’s functions.php file and let me know if this does the trick.

Cheers,
Andras

[Andras]

Hello Michael,

I’m really sorry, unfortunately we don’t provide support through Teamviewer, phone or email. But I will do all I can to help you resolve this.

Since in the source feed the dates and times are shown as UTC time and there is no timezone defined, this is all we can work with. If you manage to include the timezone information in the top of the file, that would change things a bit. This article has some good pointers for that.

I checked that feed and imported the first 2 “Gottesdienst” events (June 25 and July 2). They were imported with an 8:15 start and UTC timezone.

If I set “Use the local timezones…” then they show up at these starting times.

Do you have something different? Or was it different events?

At what time should the events start?

Do you have the current version of the plugins?

Could you please also share your current system information with me?

Thanks and cheers,
Andras

 

[Andras]

You’re welcome Tom, happy I could be of assistance!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Good luck with your project!

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/plugin/the-events-calendar/reviews/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

You’re very welcome.

Since you marked this ticket resolved I am going to close it, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/plugin/the-events-calendar/reviews/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

Hi Cintia,

Stoked to hear you managed to figure it out! Awesome!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Good luck with your project!

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/plugin/the-events-calendar/reviews/
https://wordpress.org/support/plugin/event-tickets/reviews/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

Hi Ching-Chih,

Thanks for reaching out to us!

I’m sorry to disappoint, there is no easy way of doing that.

You could possibly do a template override to change how your list view and day view looks. This would be your best bet, but will require some work with php and HTML.

You can find more info on how to do template overrides in our Themer’s Guide.

I hope this can get you started. Let me know if you have any more questions.

Cheers,
Andras

[Andras]

A bit extended:

 

function tribe_dropdown_term_args_modify( WP_Term_Query $term_query ) {
    remove_action( 'pre_get_terms', 'tribe_dropdown_term_args_modify' );

    if ( ! is_array( $term_query->query_vars['exclude'] ) ) {
        return;
    }

    $term_query->query_vars['exclude'] = array_merge(
        $term_query->query_vars['exclude'],
        array( 1, 2, 3 ) // Update to the term IDs you wish to exclude
    );
}

function tribe_dropdown_term_args_listen() {
    add_action( 'pre_get_terms', 'tribe_dropdown_term_args_modify' );
}
add_action( 'wp_ajax_tribe_dropdown', 'tribe_dropdown_term_args_listen', 5 );
add_action( 'wp_ajax_nopriv_tribe_dropdown', 'tribe_dropdown_term_args_listen', 5 );

You need to add your category IDs in that array in the middle.

Note that this is a quick draft and hasn’t been tested, but should get you started.

Cheers,
Andras

[Andras]

Hi Lou,

Meanwhile a teammate was kind enough to draft the below snippet for the categories:

function tribe_dropdown_term_args_modify( WP_Term_Query $term_query ) {
remove_action( 'pre_get_terms', 'tribe_dropdown_term_args_modify' );
// @todo modify the term query via $term_query->query_vars['...']
}
function tribe_dropdown_term_args_listen() {
add_action( 'pre_get_terms', 'tribe_dropdown_term_args_modify' );
}
add_action( 'wp_ajax_tribe_dropdown', 'tribe_dropdown_term_args_listen', 5 );
add_action( 'wp_ajax_nopriv_tribe_dropdown', 'tribe_dropdown_term_args_listen', 5 );

You could use a pattern like this, but you’d need to figure out what query vars to set/change/remove.

Hope this helps.

Cheers,
Andras

[Andras]

Hello Robert,

Thanks for reaching out with your question!

Hi @dswiese, thank you for chiming in and offering a solution.

@Robert, likely what dswiese is recommending is your best bet at the moment. Note however that the Event Calendar Newsletter plugin is not developed nor maintained by us, so we are not really able to give you support for that, apologies.

If the ECN plugin doesn’t run properly, then I’d suggest getting in touch with the developer of the plugin.

Before that maybe running a conflict test might be worth it.

Cheers,
Andras

[Andras]

Hello Lou, welcome back!

Thanks for your concern about clogging the forums. We do get lots of traffic nowadays.

Having questions in one thread is ok, definitely easier to answer them like this. However, if you have issues of bugs with the plugin, then opening separate topics is recommended so 1) we can keep things clean and straight; 2) all issues get dedicated attention.

Let me try to answer the questions for you.

I’d like to pick and choose which custom fields are shown, or maybe none at all. I know since I have control over my theme I can change the class tribe-section-custom-fields to display:none but it would be nice to have high level way to pick/choose if these are shown and which ones are shown

If you are referring to the single event page and showing it on the front-end, then this is possible. If you don’t set a value for an additional field, then it will not show up.

If you would like this as a functionality for the community events submit page, then I have to disappoint you unfortunately. This is not available at the moment.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

Similar to the custom field, and possibly more important, web site administrator may want ability to control which categories are visible

Really sorry, the same thing as above.

I will try to check with my colleagues if maybe it is possible with a filter or something, but this can take some time.

Is the html user enters into the text window sanitized? […] are the allowed tags listed somewhere?

Basically the tags that you see on the toolbar of the editor are the ones that are allowed. The rest is cut away to the best of my knowledge.

I hope this clarifies.

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

I don’t think so.

The tables you listed are correct for a new installation.

By default WordPress uses the “wp_” prefix, so tables would be wp_commentmeta, wp_options, wp_posts, wp_postmeta and so on.

In the new installation your prefix is “wp_event”, so the rest is added after that: wp_eventcommentmeta, wp_eventoptions, etc.

I guess you set the prefix to that when installing the new site.

Your prefix can be anything. It is good for security if you set it to something else than the default “wp_”. And for readability it’s good to have it end with an underscore “_”.

Hope this explains.

Cheers,
Andras

[Author]

Posts