Andras

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Viewing 15 posts - 3,346 through 3,360 (of 6,224 total)
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  • in reply to: Location field in filter #1302020
    Andras
    Keymaster

    Hello Russ,

    Thanks for reaching out!

    I just tested it with the following strings and it worked: sydney, portland, san francisco

    What are you testing it with? What browser and OS are you using? What is the result you get? What result would you expect?

    Thanks,
    Andras

    Andras
    Keymaster

    Hello Karoline,

    Thanks for writing to us and thank you for the kind words!

    I’m not quite sure that is possible with code. Likely you will need to do a template override. You can find more information on this in our Themer’s Guide.

    Let me know if this helps you get started.

    Cheers,
    Andras

    in reply to: Need shortcode for Add Event feature #1302004
    Andras
    Keymaster

    Hey Nathan,

    Thanks for reaching out with your question. I might be able to help you with this one.

    You can try using the [tribe_community_events] shortcode on a page.

    Note however that this is not an officially supported feature and it might only work if you use ugly permalinks. I tested it locally and it worked with pretty permalinks as well, but it was not built for that.

    Does this help?

    Cheers,
    Andras

    Andras
    Keymaster

    Hey Michael,

    Thanks for going Pro and welcome to the forums!

    You got an awesome question there and I might have an answer for you.

    Organizers are stored just like posts and other custom post types, so you could get the featured image with the get_the_post_thumbnail() function of WordPress, you just need to provide a post ID.

    You can get the IDs of the organizers with this function: tribe_get_organizer_ids()

    And for future reference you can find a list of all functions here.

    Hope this helps you get started! Let me know.

    Cheers,
    Andras

    in reply to: Changing Category URL Slug #1301990
    Andras
    Keymaster

    Hi Shaun,

    Thanks for sharing that. That is awesome!

    Note that there are 2 typos in there, for the function name and the filter name is missing an “s”, so this is how it should look:

    function rename_event_tax_slugs ( $bases ) {
    if ( isset( $bases['tax'] ) ) $bases['tax'] = [ 'new-name-for-category', 'new-name-for-category' ];
    return $bases;
    }
    add_filter( 'tribe_events_rewrite_base_slugs', 'rename_event_tax_slugs', 20 );
    

    Thanks and cheers,
    Andras

    in reply to: Re-arrranging organisers on an event #1301987
    Andras
    Keymaster

    Hi Andy,

    Thanks for getting in touch.

    I’m really sorry about this. We have recently discovered this bug. It is already on file and waiting for a developer to be assigned to it.

    Note: If you create a new event and add 2 organizers, then reorder them before saving, that order gets saved. So this appears to only occur when updating an existing post.

    I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released. If you have any new questions or issues please create a new ticket and we’ll be happy to help.

    Thanks and cheers,
    Andras

     

    in reply to: Export Events only exports the current month's events #1301980
    Andras
    Keymaster

    Hello Kristy,

    Thanks for going Pro and welcome to the forums!

    I’m sorry this issue is affecting you. We are aware of this bug and we have an internal bugticket on file. However, at the moment I’m not able to give you any timeframe when the fix is going to be released.

    I’m going to add your topic to the bugticket to give it a bit more push, plus I will try to poke around the team a bit to see if there is a workaround.

    Cheers,
    Andras

    in reply to: Falsche Darstellung in der online Ansicht #1301961
    Andras
    Keymaster

    Hallo Wolfgang

    Ich habe die Seite angeschaut aber die Veranstalltung ist gar nicht da, auch nicht im Code.

    Kannst du mir einen Screenshot von der Event schicken wie die eingestellt ist?

    Danke und Grüsse

    Andras

    in reply to: Agree – latest update made WPML worse not better #1301959
    Andras
    Keymaster

    Hello Lorraine,

    I’m really sorry for your troubles!

    I wasn’t aware of any fix going out for this, and the bugticket I am monitoring for your issue still hasn’t been resolved. So I’m not quite sure what has happened here, but I’m happy to hear that your issue got solved.

    Thank you for taking the time to share your honest feedback with me. I understand your frustration, especially the one coming from this issue.

    Normally our bug-fixing process goes like this:

    • user reports bug
    • we test it
    • if we can reproduce, then internal bugticket is created
    • user is notified of this and thread is set to pending fix
    • if more users report it or it’s a usability issue, then ticket gets higher priority
    • developer gets assigned and does the fix at a point
    • fix goes through an in-depth QA process to make sure we don’t release a fix until we feel like it is fixing the issue 100% and is not creating 2 more bugs
    • fix is released
    • user is notified of the release

     

    I understand if you would like to be notified of status changes. Unfortunately we don’t have a system in place yet for this. However, the user – like yourself – has the chance to ask for the status of a ticket any time in the thread, and we’re happy to provide a status update.

    Since your issue seems resolved would you be OK if I closed this ticket? Or do you have any more questions related to this topic I could answer for you?

    Thanks,
    Andras

    in reply to: No funciona la vista TODOS (en español) #1301947
    Andras
    Keymaster

    Hola,

    Thanks, I got your sysinfo!

    The translation files in the plugin folders themselves (e.g. wp-content/plugins/the-events-calendar/lang/) are always the same version as your plugin, they get updated together.

    The language files in other folders need to be updated manually sometimes.

    You can download different versions of the plugins in your account here.

    There are 2 things you can test still:

    • Deactivate all plugins except for The Events Calendar and Events Calendar PRO and see if it works then.
    • Rename the translation files in wp-content/languages/plugins/ so the ones in the plugin folder will kick in. Make sure that you have the translation for the “all” string in the plugin folder (wp-content\plugins\events-calendar-pro\lang\) and check if it works.

    Meanwhile I will also try to poke around in the team about this past issue.

    Cheers,
    Andras

    in reply to: Soft 404 Crawl Errors in Google Search Console #1301941
    Andras
    Keymaster

    Hello Lance,

    Thanks for getting back to me.

    Is it the case, therefore, that categories only display future events, and that once that event is over, the category for that event will start generating crawl errors?

    You are right there. This is a tricky thing, let me try to explain why.

    Imagine you are a user and you visit the “passport” category, which has 100 events from the past and 1 from tomorrow. What would you like to see? The 100 past events, or the 1 event which is coming tomorrow? I personally would like to see the one from tomorrow, that is the logical result set.

    Based on that, that url will always show you the upcoming events of that category. If there are no upcoming events, then you will get the page with a message that “sorry, no events there”.

    The url for the past events is very similar:

    https://centerforworldmusic.org/events/category/passport/list/?tribe_paged=1&tribe_event_display=past

    With some custom coding it would be possible to implement that if there are no upcoming events, then show the past events.

    Page 3 – Why does TECPro generate a page like that if it is not needed?

    This is not TECPro, this is generic WordPress. If you look at your blog page – let’s say centerofworldmusic.org/blog/ – there you could also check “/page/99/” and if you don’t have that many blog posts to cover 99 pages, then you’ll get the same result as above.

    If it was crawled, the likely once you had 3 pages. Now that you don’t I’m not quite sure how, but you probably can remove it from the crawl. Maybe with the robots.txt file.

    Third question

    Basically yes, see my reply above. The url will always show you the upcoming events in that category. If no future events, then empty result set.

    Again, you would have a similar result with your blog posts and categories. The difference is that with the blog post, if you look at the category, you will see past posts, as that is the purpose of a blog. With a calendar you will see future events, as that is kind of the purpose of an events calendar.

    I hope my answers make sense and help clear things up a bit. Let me know if you have any more questions.

    Cheers,
    Andras

    in reply to: Problem with Filter to require Venue entry #1301371
    Andras
    Keymaster

    Hello Abigail,

    Thanks for reporting that!

    It looks like this bug came back. I filed a ticket and our devs will get to fixing this.

    I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released. If you have any new questions or issues please create a new ticket and we’ll be happy to help.

    Thanks and cheers,
    Andras

    in reply to: Need help with plugin #1301363
    Andras
    Keymaster

    Hello Tracy and thanks for reaching out to us!

    Unfortunately I might not be able to help you out much with this issue. The Genesis Featured Widget Amplified plugin is not our product so we don’t provide support for it. Also as I have checked, that plugin hasn’t been updated in the last 5 years (!!!) which is not really a good sign.

    However, with our PRO plugin you will get the Events List widget. That one you could set up to show 1 event from a certain category or with a certain tag. Or show only featured events. And simply add the widget 3 times to the widget area. Here’s a screenshot of the widget settings.

    Would this be something that would work for you? Let me know.

    Cheers,
    Andras

    in reply to: Issue with new one time and scheduled imports #1301358
    Andras
    Keymaster

    Hey Cody,

    Thanks for reaching out to us! I’m sorry for the longer-than-usual wait and for your importing issue.

    I have checked that feed in the screenshot and I could generate a preview and then the event got properly imported.

    Under Events > Settings > APIs tab do you have a connection to Facebook set up?

    Can you share with me your Event Aggregator System Status? It is at the bottom of the Events > Help page and looks something like this.

    Thanks and cheers,
    Andras

    in reply to: No funciona la vista TODOS (en español) #1301350
    Andras
    Keymaster

    Hello Antonio Jose,

    That is weird. I know we had the issue before, but it has been fixed some time ago.

    I tested this on my local install with the most recent versions and it works well. Checked it in German, French and Spanish and all were good.

    There are couple of things I can recommend:

    • Refresh your permalinks: go to Ajustes > Enlaces permanentes and click on “Guardar cambios”
    • Check if your translation files under wp-content/lang/plugins are up-to-date (if you have any translation files there.
      If you use poedit then open the .po files and click on “Catalog > Update from POT file…” and look for the pot file in the “lang” folders of the plugins.
      If you use the Loco Translate plugin, then open the .po file and click on the Sync button.

    Let me know if this helps.

    If the issue is still there, then please share with me your system information.

    Thanks and cheers,
    Andras

Viewing 15 posts - 3,346 through 3,360 (of 6,224 total)