[Andras]

Hello Mike,

Thanks for getting in touch with us.

In theory you can upload the plugins to your second site as well, however you will not be able to receive automatic updates for our premium plugins, so you would always need to do that manually and officially you will not be eligible for support for that site.

Here’s a post summarizing what support is provided for license holders.

Instead of repurchasing all the plugins, you also have the options to upgrade to a business license that grants you updates and support for 3 sites and costs $149 for Events Calendar PRO for example. If you upgrade from a single license then of course you only need to pay the difference. ($149 – $89 = $60)

I hope this explains. Let me know if you have any more questions.

Cheers,
Andras

[Andras]

Hi Francisco,

Thanks for going Pro and welcome to the forums!

I see your issue. Can you share with me a screenshot of how that event is set up so I can set it up the same way and test it?

Thanks,
Andras

[Andras]

Hey philmacaulay,

Thanks for getting in touch!

Happy to hear you managed to find a fix. Once you figure what the fix is 🙂 then we’d be happy if you shared. I’ll keep this open.

Note however, that if there is no activity for 3-4 weeks then the thread will be closed automatically.

Thanks and cheers,
Andras

[Andras]

Hello pleroux,

Thanks for reaching out and I’m really sorry about your issue.

I would kindly like to ask you to go through these conflict testing steps as a first and let me know what you find.

Once we’re smarter we can go further to get this fixed.

Thanks and cheers,
Andras

[Andras]

Hello ite,

Thanks for reaching out with your questions.

I’m limited in supporting customizations, but might be able to give you some pointers.

In your code above you are only changing the order of the events. As you asked in your second post, if you want past events to be shown then you will also need to change the start_date and end_date.

Something like end_date is today, and start_date smaller than today.

Does that help you get started?

Andras

[Andras]

Hello Ben,

Thanks for reaching out to us and I’m really sorry about this licensing issue.

We are unfortunately unable to provide support through our Pre-Sales forum channel.

I was trying to look up your account information based on your provided email address, but couldn’t find any user or purchases connected to that.

Since you have an Eventbrite license, I would kindly like to ask you  to log into your account and get assistance through the premium forums. If you need to reset your password, you can do so here. This will send an email to the account used when you initially registered for the support forums.

And you can also update the plugin manually. You can download it from here once you log in to your user account.

Thanks for understanding and looking forward to helping you out with this.

Cheers,
Andras

 

[Andras]

This reply is private.

[Andras]

This reply is private.

[Andras]

Hi,

Could you potentially share your calendar translation files in the content\languages\plugins folder which don’t seem to work?

Also can you try what happens if you copy these files:

wp-content\plugins\events-calendar-pro\lang\tribe-events-calendar-pro-es_ES.po and .mo

wp-content\plugins\the-events-calendar\lang\the-events-calendar-es_ES.po and .mo

to:

the wp-content\languages\plugins folder?

Thanks,
Andras

 

[Andras]

Micha, bin sehr froh zu hören dass das geholfen hat. 🙂

Wie ist das auf Deutsch? Ich war auf der Strecke? Ich stand auf der Linie? 🙂

Is there anything else in this topic I can help you with, or can we close this as resolved?

Grüsse

Andras

[Andras]

Ich weiss nicht was passiert ist, vielleicht meine Ausstrahlung… 🙂 aber jetzt sehe ich Neutag überall, Monat, Liste, Woche etc.

Siehst du die auch?

Andras

[Andras]

Hey Russ,

It is not mapped to one specific field. The location search utilizes the Google Maps API so most of what is happening there is driven by google maps. So if you have a venue address for your event that is recognized by google maps, then the search should find it.

I just checked “Unit 11 Apex Court Almondsbury Park, Birmingham B15 1AS United Kingdom” on google maps and it couldn’t make any of it. So that is likely why the search for this doesn’t work.

I also ran a check for “Gymmix, Karlskrona, Blekinge 371 31 Sweden” and it gave me an exact location, and it also works on your site when I search for Karlskrona.

Try to make sure that the venue details you enter also work on Google Maps, and then the search on the page should work as well.

Hope this helps.

Cheers,
Andras

 

[Andras]

Hello Lance,

I can understand that in your case it is important to show the granting agencies what happened with their money.

I’m not sure how many nonprofits need to report back. Certainly this is the first case for me.

What I can do for you is check if it would be quick to do a custom code that would show you the past events, if there are no upcoming events in a category. Would that help?

there could be an option for events categories to show all events, but in reverse chronological order, with the most recent at the top

This needs some clarification. You want to see the most recent (event from tomorrow or this week) at the top, of the one furthest in the future? I’m sure any of the 2 would be possible with a bit of customization.

But what you say above also does not solve the problem of categories with no future events generating errors in the Google Search Console, does it?

I’m not quite sure how GSC works so cannot give you a definite answer. If the result page is empty, then likely you are going to get an error. If it has any content – past or future events or anything else – then it is likely going to be OK.

Andras

[Andras]

Hi Lorraine,

I’m sorry to hear about your troubles. Please do let me know what you find and if there is any way I can support you.

Best,
Andras

[Andras]

Hey Modus,

Thanks for reaching out to us with your question!

(1) Our tickets, that are sent out to the buyers have QR codes. These can be scanned with any QR code reader app. The QR code will take you to a url that basically checks in the ticket owner.

(3) To be able to do that, the guy who is scanning the QR code needs to be logged in to the admin area of the website. The user doesn’t need to have administrative privileges, a Contributor can do that as well.

(2) Yes, 2 ticket admins can be logged in at the same time. I believe it is better if they use a different account though.

I hope this answers your questions. If you have any more, let them come, I’d be happy to answer them for you.

Cheers,
Andras

[Author]

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