[Andras]

You’re welcome!

We’re not sure what happened. Something went south during packaging.

For info, we have pushed out a new maintenance release yesterday and there all seems to be fine.

Cheers,
Andras

[Andras]

Hi Antonio,

I did some thorough testing on it as well and this is a bug which is already on our radar.

I cannot make any hard promises, but currently a fix is planned for this with the next release.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released. If you have any new questions or issues please create a new ticket and we’ll be happy to help.

Thanks and cheers,
Andras

[Andras]

Hi,

Thanks for the file. I checked and tested it.

At first when I tired it unmodified with all the blank lines, then I had trouble generating the preview.

When I removed the extra lines from the end and from between the events, then I could import it, but still with errors. I got the success message that 9 were imported, but actually only 7 were.

Then I looked at the contents of the file more closely and discovered that the ones that were not imported have some funky characters in them. Take a look at this screenshot.

Not sure how those extra characters got there, but I’m sure if you get rid of those, the import will work.

If potentially you would like to keep those funky characters, then your other option is to convert that csv file to UTF8 encoding. Should be as easy as opening it with Notepad (on Windows) and when doing a Save as… you set the encoding to UTF8 instead of ANSI.

Try and let me know if that helps solve the issue.

Cheers,
Andras

[Andras]

Could you please test something?

Create a new recurring event with the same number of exclusions (or pretty close to it) and see if you are experiencing the same issue.

This would help us determine if this is a bug or a separate scalability issue.

Thanks,
Andras

[Andras]

Hello Matt,

Thanks for using our plugins and welcome to the forums!

Sorry about this glitch. I quickly tested in on my local site and could reproduce the issue.

It looks like that tickets that have the status of “Processing” show up the 1970 date. Once you set the order to completed, you will see the day of completion there.

This is likely a bug which I will flag to the developers so they can take a look at it. I’m not sure there’s anything we can do about it at the moment.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released. If you have any new questions or issues please create a new ticket and we’ll be happy to help.

Thanks and cheers,
Andras

[Andras]

Hello Shelley,

Thanks for going Pro and for reaching out!

Sorry to hear about your troubles but I’m glad to hear you have found the source of the issue. Awesome work there!

I will keep this topic open, please let us know how you end up, or if you have any questions regarding this topic.

I kindly ask you that if you bump into any other issue, then please open a new topic so we can keep things clean and nicely organized. 🙂 Thanks!

Cheers,
Andras

[Andras]

Hello Jeanine,

Thanks for getting in touch with us and I’m sorry you are experiencing this issue with the dropdown.

I looked at your site / url you provided and it all worked fine for me. I could choose a venue or when I clicked somewhere else on the page it properly disappeared / closed.

What browser are you having this issue with? Are you using a Mac or a Windows machine?

Thanks,
Andras

[Andras]

Hello Lisa,

Thanks for getting in touch with us and reporting that issue.

We’ll be looking forward to his contact to receive some technical details.

I’ll leave this topic open, so you can post here.

Cheers,
Andras

[Andras]

Hello Børge,

Thank you for your kind words, it makes us all really happy to hear you like our plugins!

I would like to change a few of the entry fields, see attached photo.

If you would like to change how those are translated, that is fairly easy.

You will either need a software like PoEdit or the Loco Translate plugin.

Once that in place you will need to open the .po translation files, find the string, and change it to your liking.

The translation files are located here:

wp-content\plugins\the-events-calendar\lang\the-events-calendar-nb_NO.po
wp-content\plugins\events-calendar-pro\lang\tribe-events-calendar-pro-nb_NO.po
wp-content\plugins\events-calendar-pro\lang\tribe-events-community-nb_NO.po

If you use PoEdit, then after saving the file, upload the .po and the .mo files to your site under wp-content/languages/plugins folder. This way your translations will not be overwritten with a plugin update.

If you choose to use Loco Translate, then you have an option to copy the translation files to that location.

How can I hide the search field on mobile?

There is usually an option to show/hide the fields, but I see that on your site that option is hidden with this css:

#tribe-bar-collapse-toggle {
display: none;
}

If you want to completely hide it on mobile than you can try copying this css snippet into your theme’s style.css file:

@media screen and (max-width: 768px) {
.tribe-bar-filters {
display: none;
}
}

Let me know if this helps.

Cheers,
Andras

[Andras]

Hello Gilles,

Thanks for reaching out to us! I’m really sorry about this issue with the recurring events.

We are aware of that issue. The cause of it is the following: in ECPRO version 4.3.4 we have changed how recurring events (and rules) are handled in the background. Unfortunately this caused issues on some sites with some event rules resulting in what you have also described.

One of our recent releases contained a fix that should remedy this issue, however it doesn’t touch custom rules, as there are simply too many scenarios of those which makes it impossible to handle them.

If the problem still exists for you after the update, then the probably the easiest would be to delete the event series and recreate it from scratch.

Alternatively it’s possible to dig in the database and delete only the recurrences and recurrence rules, so you are left with the parent event. This was you only need to set up the recurrence rules.

I’ll flag this thread to our developers (thanks again for all the details), might be something in here that will help us enhance the fix.

Please let me know if I can help you any further with this.

Cheers,
Andras

 

[Andras]

Hello,

Thanks for reaching out! I’m sorry you are experiencing this issue with importing. Let me try to help you solve it.

What is the setup of the 3 sites? Are they using the same plugins and same plugin versions?

Are the calendar plugins updated to the latest version? (If not, then creating a full file and database backup before any update is always recommended.)

What is the excel file that you are trying to import? Could you share that with me so I can run some tests?

Could you also share with me the system information of the websites? The easiest way to do this is to go to Events > Help > System Information section and check the box that says “Yes, automatically share my system information with the Modern Tribe support team”. Otherwise here is a guide for an alternative (copy-paste) solution.

Thanks and cheers,
Andras

[Andras]

Hi Tiffany, I’m stoked to hear you are excited! I know how it feels to being close to a solution and launching an awesome website.

I’m happy to answer your questions.

The events calendar pro and the filter bar will work in conjunction with my Community Events current product.

Yes, they work together in harmony. 🙂

Would I be able to replace the current search bar (that searches by date) with the events calendar pro search bar? (That searches by zip) but still use community events?

Yes, and please allow me to clarify some things here, so you have the right expectations.

Even with Events Calendar PRO you will have the same search bar at the top, and you will get an extra “Location” field there so you can search for locations (including ZIP codes).

It is possible to disable this search bar with plugin setting. Then what remains is a date field and the view selector. (screenshot)

It is also possible to totally remove the whole bar. For that you can follow the instructions in this thread.

Filter Bar is different from the search bar on the top.

If I only bought Events Calendar Pro, how does the search bar work for zip? What is the distance allowed in the search? For example, if I search 90022, what results would it bring up?

As mentioned, you will get the “Location” field where you can search for ZIP. How the search is exactly done is a bit of a mystery, as that field uses the Google Maps API and we simply don’t know it’s inner workings. It works well most of the time.

How far and wide it shows the results depend on a plugin setting. (“Set the distance that the location search covers (find events within X distance units of location search input).”) Usually it takes some trial-and-error testing to find what is the right value for you, but it’s fairly simple and easy.

If you have correctly filled out Venue location data (worth checking on maps.google.com), then the venue / event will show up in the search based on your above setting.

What extras am I getting with the filter bar?

You get a bunch of built in filters and if you have Events Calendar PRO, then you can set filters based on the Additional Fields.

Here’s a screenshot of the settings for the Filter Bar.

 

I hope this answers all your questions. If I left out something, please let me know, and I’d be happy to give you further answers.

Cheers,
Andras

[Andras]

Hi,

It usually depends on how well it fits into our strategy and roadmap, but I’d say usually it takes around 80-100 votes, when we start talking about it seriously.

This one is already logged internally as well, I can poke around to see if it can move forward, but I cannot make any promises.

Are you still getting the double entries in your sitemap.xml? If you can share your AIO-SEO settings export, then I can try to check on my local.

Cheers,
Andras

 

[Andras]

Awesome to hear you found it!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/plugin/the-events-calendar/reviews/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

 

[Andras]

Hallo

in den Kategorien andere auf primär gesetzt

Das hier verstehe ich nicht ganz. Was meinst du damit?

das ich immer Konzert angeben muss um die Anzeige zu bekommen ?

Den Events kannst du Kategorien zuordnen, dass weisst du schon.

Alle Events werden im default Kalender angezeigt.

Wenn du eine Kategorie anschaust (z.B. Konzerte mit dem URL http://www.partytur.de/events/kategorie/konzerte/) dann wirst du alle Events in dieser Kategorie sehen.

Ich sehe jetzt dass die Verknüpfung “Events+Konzerte” eigentlich an die “Konzerte” kategorie weiterleitet. Vielleicht war das Problem dass du eine andere Kategorie (vielleicht Kabarett) angeschaut hast, und Kabarett war “Jens Neutag” nich zugeordnet.

Am besten ist es wenn der default Kalender (http://www.partytur.de/events/) der Startpunkt ist. Dieses Link würde ich im Menü einstellen. Kann auch “Events+Konzerte” sagen weil da werden alle Events und Konzerte angezeigt.

Wenn es an eine Kategorie eingestellt ist, wie jetzt an Konzerte, dann deine Besucher werden die Veranstaltungen die nicht Konzert sind nicht sehen.

Ich denke dass du auch auf diese Lösung gekommen bist. 🙂

Ist alles klar so?

Andras

[Author]

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