[Andras]

Stoked to hear Marvin!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Good luck further down the road!

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/plugin/the-events-calendar/reviews/
https://wordpress.org/support/plugin/event-tickets/reviews/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

 

[Andras]

You’re welcome Caroline, happy to hear it helped.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

To note, I just saw that your Events Calendar PRO license expired. If you would like to receive further support you can renew your license on your License Keys page.

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/plugin/the-events-calendar/reviews/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

 

[Andras]

Hi Ted,

We have clients with a couple thousand events in their calendars, though I don’t know their setup from the top of my head.

If you don’t have caching – usually when logged in – then running the queries will take time with 2000 events, just like with 2000 blog posts. Caching can definitely help, not only the built-in month view caching but some caching plugin as well – which I see you have.

I will pull in another pair of eyes to take a look at this, and get a different perspective.

As for the issue you already reported, it is ticketed and we’ll be looking into that. Nico, or someone from the team will be in touch if there is any news.

Cheers,
Andras

[Andras]

Hello Sandra,

Thanks for using our plugins an for your great question.

What you describe is not possible that way out of the box. It would likely be achievable with some custom development to get the functionality you described.

Customization, custom development is beyond the scope of our support but I can share with you this list of freelance developers who could help you out with a development project like that. They are known names in the community and are not affiliated with us.

The other option could be using our Event Tickets and Event Tickets Plus plugins (and an eCommerce plugin like WooCommerce or Easy Digital Downloads) to sell tickets to your events. Since a payment gateway to PayPal exists in both you could use these easily.

I hope this helps. Let me know if you have any further questions.

Cheers,
Andras

[Andras]

Oh, I forgot. You can find detailed info on how you can do template overrides in our Themer’s Guide.

A.

[Andras]

Hello Marvin,

Thanks for going Pro and welcome to the forums! I’d be happy to help you with your questions.

1. They would like to remove the boxed date on the widget Event List.

There are 2 solutions I can suggest.

To hide it with CSS, paste this in your theme’s style.css file:

.tribe-mini-calendar-event .list-date {
display: none;
}

Create a template override for this file:

wp-content\plugins\events-calendar-pro\src\views\pro\widgets\modules\single-event.php

In the override you need to remove lines 61-93. Note however that this will also influence the Events Calendar widget as well, not only the Event List widget.

With some custom code it might be possible to limit it to the Event List widget.

2. The would like to remove the links to Previous and Upcoming Events on the single event listing.

CSS version:

.tribe-events-sub-nav {
display: none;
}

Template override version for this file:

wp-content\plugins\the-events-calendar\src\views\single-event.php

and remove the parts which are between

<ul class="tribe-events-sub-nav">

and end with

</ul>

There are 2 of these.

I hope this helps. Let me know how it works out.

Cheers,
Andras

[Andras]

Hello Caroline,

Thanks for using our plugins and for reaching out! I’d be happy to help you with your question.

I take it that is the tooltip on the single event page.

Try pasting this snippet into your functions.php file and see if it does the trick:

https://gist.github.com/andrasguseo/da8bcae5d5ced96feb39e75eba265840

Let me know.

Cheers,
Andras

[Andras]

Salut Luc,

Thanks for using our plugins and welcome to the forums! Don’t worry about your English, it is really good. Definitely better than my French. 🙂

Thanks for the kind words, we’re always happy to hear when someone likes the fruit of our work!

Unfortunately we don’t have a solution focusing specifically on venue submission.

With Community Events you can give the opportunity to your users to create new venues as well, however that only works if they also submit an event.

As a workaround, what you could do is have the users create a fake event called Venue Submission and create the venue. Enable the setting that newly submitted events require approval or become draft. This way the event will not show on the front-end and the venue will still be created.

Does this help?

Andras

[Andras]

Hi again,

Something just came to my mind.

Have you considered using our Community Events plugin? That works seamlessly with The Events Calendar (and PRO) and allows users to submit events through a front-end form without the need of any other plugin. Almost as if an admin would from the backend.

You can define whether the submitted “event” should be automatically posted to the calendar or it needs approval before.

Also you can allow guest submissions or limit it to users who are registered on your site.

Check it out, maybe that will be easier to work with.

Cheers,
Andras

[Andras]

Hello Kam, welcome back!

Thanks for reaching out! I’m really sorry about the issues you are experiencing when updating our plugins.

We are doing our best to make the update process as seamless as possible. However, due to the multitude of themes and plugins out there it is impossible to account for every scenario.

This is why we recommend our users to have a test or development site and test the plugin updates there first, in order not to break the live site. If the updates seem to work on the test site, then they can be applied to the live site as well. It’s also recommended to have a full backup of your files and your database before doing any major changes (including updates) to your live website.

This being said, I’d be happy to help you troubleshoot the issue.

The best would be if you had a test site available, an exact copy of your live site, so we can work without disturbing the traffic on your live site.

If you don’t mind working on your live site, that’s also possible. In this case please create a backup before doing anything.

You say that when you update to the latest version of ET and ET+, then the ticket form disappears. Are you experiencing the same when you switch over to a default theme like twentyseventeen?

Do you have any customizations or template overrides in place? Customizations are usually in the functions.php file of your theme. Template overrides can be found in the following folder: wp-content/themes/{your-theme-folder}/tribe-events

Looking forward to helping you fix this.

Cheers,
Andras

[Andras]

Hello Jorrit,

Thanks for going Pro and welcome to the forums!

Please note that according to our support policy we don’t provide support for customizations. Also, we do not have access to the WP User Front-End Pro plugin.

The time, date and other fields should save by default at the same time the event post is saved. There shouldn’t be any difference.

As a first step I would recommend you to get in touch with the devs of WP User Front-End Pro to see if they have an idea about this. Might be they encountered this with some other custom post types before and have a ready solution / answer for you.

I can also share with you a list of freelance developers who can help you out with custom development like this. They are well known names in the community and are not affiliated with us.

I hope this helps you get started.

Cheers,
Andras

 

[Andras]

Hello Flavio,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have a valid license for one of our premium plugins then you can log in to your account and post your question in the appropriate premium forum.

To help you get started you can try this snippet in your functions.php :

add_filter( 'tribe_get_event_link', function( $default_url ) {
$website_url = tribe_get_event_website_url();
return empty( $website_url ) ? $default_url : $website_url;
} );

Thanks again!

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

This reply is private.

[Andras]

Excellent! I’m stoked to hear you found a solution for that height issue.

As for the tooltip, I’m sorry I totally missed that.

I believe the easiest would be is creating a blank tooltip.php file in the wp-content/{your-theme-folder}/tribe-events/month/ folder. And whoosh, the tooltips are gone. 🙂

Check and let me know if there’s anything else.

Cheers,
Andras

[Author]

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