[Andras]

You are so welcome, Hillel! Happy to hear this is solved.

Since this is resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic in the forum and we will help you out.

Cheers,
Andras

PS: If you like our plugin, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

Thanks a lot, Paul!

I’ll keep you posted with what we find.

Cheers,
Andras

[Andras]

:thumbsup:

A.

[Andras]

Hey Andy,

Thanks for the further details!

The attachments did not arrive. I guess you were doing an email reply. Unfortunately images attached to the email are being removed. Could you please upload them here directly in the forum?

Thanks,
Andras

[Andras]

Hello Promila,

Thanks for using our plugins and welcome to the forums!

Happy to hear that The Events Calendar is working out for you. 🙂

We do not have trial or demo versions of our premium plugins, but you will be happy to hear that we have a 30-day no-questions-asked refund policy. If you purchase any of our premium plugins you can use them without any limitations and if they don’t work out for you, you can get a full refund within 30 days.

Note that for Event Tickets Plus you will also need the free Event Tickets plugin.

Let me know if you have any more questions. 🙂

Cheers,
Andras

[Andras]

Hello Yuki,

Thanks for reaching out!

Not quite sure what the issue could be, so let’s start digging.

What is the exact shortcode you are using?

Can you share with me a URL to a page with a shortcode and also to the normal list view of events?

Also you can try commenting out this line in the code to see if that changes anything. Note, this is for testing only. The shortcode might not use the list view.

if ( !tribe_is_list_view() ) return;

Let me know the results.

Cheers,
Andras

[Andras]

Hello Chris,

Thanks for reaching out!

I’m sorry this is still affecting you. Please give me some time while I do some investigation and run some tests.

Thanks for your patience!

Andras

[Andras]

Hello grahams, welcome to the forums!

Thanks for the question, let me try to help you with this.

The template file you are looking for is this one:

wp-content\plugins\the-events-calendar\src\views\list\single-event.php

Best is to create a template override in this folder:

wp-content/themes/[your-theme]/tribe-events/list/single-event.php

You can read more about template overrides in our Themer’s Guide.

And you will likely need these two functions:

tribe_get_start_time()

tribe_get_start_date()

 

Or you can do it using a small snippet like the below. Just paste it into your functions.php file:

https://gist.github.com/andrasguseo/3a514035dc6d300cbf6851677e429786

This changes the output of the events schedule details according to what you put in there. Note that this might change it on all view which are based on the list view, e.x. the Event List widget. I haven’t been able to fully test that.

The safest bet would be the top solution with the template override. Check though, your theme might already have one. If that’s the case, then definitely use a child theme, and create an override of the file in the parent theme.

Let me know how this works out.

Cheers,
Andras

[Andras]

Hello Carolee,

Thanks for using our plugins and welcome to the forums!

Great question. Currently, if you want your client to access the attendee list / data without your interaction, then the only way to do that is via logging in to the WordPress site and checking there.

With your interaction, there is the possibility to email them the attendee list from the backend, when you go to the Attendees page of an event.

Other options would require custom development and with those some kind of authorization / login would be needed.

Does this help?

Cheers,
Andras

[Andras]

Hello Rolf,

Thanks for using our plugins and for reaching out!

If I see correctly you are looking for the “Name on Card” data. This data is not handled by our ticketing plugin, but rather WooCommerce and Simplify Commerce.

I would recommend getting in touch with them, here is where you can do that:

WooCommerce – https://woocommerce.com/contact-us/

Simplify Commerce – https://simplify.desk.com/customer/portal/emails/new

Cheers,
Andras

[Andras]

Hello Penny,

Great question there, thanks for reaching out!

Ticket numbers are automatically generated based on what ID they receive when added to the database. Every post, event, ticket, venue, custom post is added to the same database table and all of them receive a unique ID, which starts from 1 and increases by 1 with every new addition. This is a bit tricky to influence.

However, if you are using WooCommerce then order numbers can be set with this plugin:

Sequential Order Numbers for WooCommerce

or with it’s Pro version:

Sequential Order Numbers Pro

 

Would this work for you? Let me know.

Cheers,
Andras

[Andras]

Hallo Rainer,

Thanks for going Pro and welcome to the forums!

I’m sorry, I don’t quite understand what you mean by Tag-Sites. Can you please explain in a bit more detail? Sharing a URL to a Tag-Site or a schreenshot of it would also be helpful.

Wenn es dir einfacher ist kannst du auch auf Deutsch schreiben. Ich werd’s mal probieren zu antworten. 😉

Grüsse
Andras

[Andras]

Hey Ross,

Thanks for reaching out!

You can easily hide past events with the following CSS snippet. Just paste it in your theme’s style.css file:

.tribe-this-week-widget-wrapper .this-week-past {
display: none;
}

Note that this will hide all past events, not only this weeks.

Let me know if this does the trick for you.

Cheers,
Andras

[Andras]

Hi Julie,

Thanks for letting us know.

Thinking about that snippet and why they are not showing up… I’m not familiar with the theme you are using, but it could be that it is only looking for entries in the wp_posts table which have a post_type=’post’ and the respective category, and not taking post_type=’tribe_events’ into account. But that’s just a wild hunch.

Since you marked this resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic in the forum. Thanks!

Good luck with your project!

Cheers,
Andras

[Andras]

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