Andras

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Viewing 15 posts - 1,711 through 1,725 (of 6,224 total)
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  • in reply to: Nonprofit form hanging #1435531
    Andras
    Keymaster

    Hi Linda,

    Happy to hear it you succeeded, awesome!

    Since this is resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

    Cheers,
    Andras

    PS: If you like our plugins, and you didn’t yet do so πŸ™‚ we would be happy to receive a review in the wordpress.org repository. Thanks!
    https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
    https://wordpress.org/support/view/plugin-reviews/event-tickets/

    PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. πŸ™‚ If you can spare a few words, that’s even better. Doublethanks!

     

    in reply to: Choosing which information to view for events #1435175
    Andras
    Keymaster

    Hi there,

    Thanks for reaching out to us.

    At the moment we are experiencing high traffic in our forums. Our response time might be a bit longer than usual, our apologies for this.

    One of our support members will help you out as soon as possible.

    Thank you for your patience!

    A good starting point would be our Themer’s Guide: https://theeventscalendar.com/knowledgebase/themers-guide/

    You will likely need to create an override for this file:

    wp-content/plugins/the-events-calendar/src/views/list/single-event.php

    And place an override here:

    wp-content/themes/[your-theme]/tribe-events/list/single-event.php

    Cheers,
    Andras

    in reply to: Product Vouchers (giftcard) for recurring event types #1435173
    Andras
    Keymaster

    Thanks for reaching out to us.

    At the moment we are experiencing high traffic in our forums. Our response time might be a bit longer than usual, our apologies for this.

    One of our support members will help you out as soon as possible.

    Thank you for your patience!

    Cheers,
    Andras

    in reply to: Protect file from changes #1435172
    Andras
    Keymaster

    Hi Marcus,

    Thanks for your question.

    Usually at the top of the file you will find the path where the override needs to go, if it can be overridden.

    This specific one needs to go to:

    wp-content/themes/[your-theme]/tribe-events/modules/address.php

    Please note that ‘address’ is with two ‘d’-s opposite to German. πŸ˜‰

    Let me know if this does the trick.

    Cheers,
    Andras

    in reply to: map problems, date-less events? #1435170
    Andras
    Keymaster

    Hi Joe,

    Thanks for reaching out to us.

    At the moment we are experiencing high traffic in our forums. Our response time might be a bit longer than usual, our apologies for this.

    One of our support members will help you out as soon as possible.

    Thank you for your patience!

    Cheers,
    Andras

    in reply to: Translation doesn't show or work NL language #1435168
    Andras
    Keymaster

    Hi Dennis,

    Thanks for reaching out to us.

    At the moment we are experiencing high traffic in our forums. Our response time might be a bit longer than usual, our apologies for this.

    One of our support members will help you out as soon as possible.

    Thank you for your patience!

    Cheers,
    Andras

    Andras
    Keymaster

    Hello Frank,

    Thanks for reaching out to us.

    At the moment we are experiencing high traffic in our forums. Our response time might be a bit longer than usual, our apologies for this.

    One of our support members will help you out as soon as possible.

    Please also note that support for customizations is limited as stated in our support policy.

    Thank you for your patience!

    Cheers,
    Andras

    in reply to: SHort Codes #1435158
    Andras
    Keymaster

    Hi there,

    You can find detailed information about the [tribe_events] shortcode in this article.

    https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

    Let me know if you need further help with this.

    Cheers,
    Andras

    in reply to: Import from RSS feed (url) #1435157
    Andras
    Keymaster

    Hi FermΓ­

    Thanks for reaching out to us.

    Importing RSS feeds into the calendar with Event Aggregator is not supported at the moment.

    Is there anything else we can help you with?

    Cheers,
    Andras

    in reply to: Events Calendar: google maps not displayed with events #1435154
    Andras
    Keymaster

    Hello Blake,

    Thanks for reaching out to us.

    At the moment we are experiencing high traffic in our forums. Our response time might be a bit longer than usual, our apologies for this.

    One of our support members will help you out as soon as possible.

    Thank you for your patience!

    Cheers,
    Andras

    in reply to: Events Tickets Woocommerce product category? #1435153
    Andras
    Keymaster

    Hi Shayne,

    Thanks for reaching out!

    You can assign categories to the ticket products in WooCommerce, but that is not done automatically out of the box. I believe thought that with a little snippet / code you could achieve that for example a “ticket” category is assigned to all the tickets when they are created.

    Let us know if you have any further questions on this topic.

    Cheers,
    Andras

    in reply to: Internal Server Error #1435147
    Andras
    Keymaster

    Hi Dean,

    Thanks for reaching out again.

    We are already handling your issue in this other thread, so I’m going to close this as a duplicate. We’ll continue there.

    Cheers,
    Andras

    in reply to: We want folks to be able to view by category #1435146
    Andras
    Keymaster

    Ciao Mauro

    We are unfortunately unable to provide support through our Pre-Sales forum channel, but you can head over to The Events Calendar WordPress.org support forums for assistance and answers.

    If you have a PRO license, you can log into your account and get assistance through the PRO forums. If you need to reset your password, you can do so here. This will send an email to the account used when you initially registered for the support forums.

    Thanks for understanding!

    To get you started, yes, it is possible. It will have the format:

    https://domain.com/events/category/category-slug

    Cheers,
    Andras

    in reply to: Recurring events do not download into Googlecal or ical #1435138
    Andras
    Keymaster

    Hi Dan,

    Thanks for reaching out to us.

    At the moment we are experiencing high traffic in our forums. Our response time might be a bit longer than usual, our apologies for this.

    One of our support members will help you out as soon as possible.

    Thank you for your patience!

    Meanwhile I would like to ask you for 2 things:

    1. Please share your system information with us.
    2. Please give us a more detailed description of what you would like to achieve.

    Is it an iCal export acalendar feed of a full year?

    Or you want to sell a one-year subscription?

    Or something totally different?

    Cheers,
    Andras

    in reply to: Multiple-ticket discount #1435136
    Andras
    Keymaster

    Hi Mary,

    Thanks for reaching out to us!

    At the moment we are experiencing high traffic in our forums. Our response time might be a bit longer than usual, our apologies for this.

    One of our support members will help you out as soon as possible.

    Thank you for your patience!

    Cheers,
    Andras

Viewing 15 posts - 1,711 through 1,725 (of 6,224 total)