Support Forums

Eventbrite Tickets

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    • Solved Closed
      Unable to import an event from Eventbrite

      Posted by: Olivia
      Most Recent by: Cliff on 2017/01/19 at 4:08pm

      Hi, I’ve just installed a fresh version of the Events Calendar Pro and Eventbrite Tickets on a new dev website. I’m trying to import a public event from Eventbrite through the import screen, when I enter the URL and click import it just loads the …

    • 3
    • Today
    • Solved Closed
      Events Not Showing Up All of a Sudden!

      Posted by: surferjohn
      Most Recent by: surferjohn on 2017/01/19 at 3:05pm

      Hi there – all of a sudden our eventbrite ticket info is not appearing on events. It was working – and it did import the events that are there. Specifically >> http://dance-attack-workshops.com/event/dance-attack-calgary/ What Am I missing&#…

    • 2
    • Today
    • Solved Closed
      'tribe_events_linked_posts' is not defined

      Posted by: Alex
      Most Recent by: Nico on 2017/01/18 at 1:07pm

      Hi, I’m getting the following error in the console when trying to set up recurring events: ‘tribe_events_linked_posts’ is not defined I’ve got the Events Calendar and Events Calendar Pro installed. I’ve tried deactivating all ot…

    • 2
    • Yesterday
    • Solved Closed
      Sus tickets de {sitename}

      Posted by: ANTONIO JOSE
      Most Recent by: Cliff on 2017/01/16 at 2:01pm

      Buenas tardes: Estoy realizando pruebas con el plugin de entradas y cuando recibo el correo-e (como cliente final) aparece en el asunto Sus tickets de {sitename}, supongo que en lugar de {sitename} debería aparecer el nombre del dominio. Saludos, Antonio

    • 2
    • 1/16/17
    • Solved Closed
      Eventbrite widget location

      Posted by: Peter
      Most Recent by: George on 2017/01/16 at 8:42am

      Hello, Having a hard time finding where/how to expand the first column width. I am using AVADA theme. I also would like to know how to move the “Eventbrite Widget” to the right column, top of page. http://nutritionalcourses.com/event/chicagoland-…

    • 2
    • 1/16/17
    • Solved Closed
      export from Events Calendar Pro to Eventbrite?

      Posted by: Marc
      Most Recent by: Nico on 2017/01/10 at 1:46pm

      We currently have The Events Calendar PRO and Event Tickets Plus, selling tickets via WooCommerce on our own site. Many recurring events, most of which are free, It was suggested in a meeting earlier today that we put our events on Eventbrite as well, for bet…

    • 2
    • 1/10/17
    • Solved Closed
      Integration issues

      Posted by: Kore
      Most Recent by: Geoff B. on 2017/01/09 at 4:33pm

      I have recently installed Events Calendar Pro and Eventbrite tickets. Successfully authorised it and my Eventbrite account has successfully been connected. However, when I try to import any public event that was created in Eventbrite, I get the following mess…

    • 2
    • 1/9/17
    • Solved Closed
      The Gherkin

      Posted by: Ben
      Most Recent by: Hunter on 2017/01/04 at 6:25pm

      Hi there, I’m trying to run an event at The Gherkin in London. It’s quite a famous building, but the Events Calendar doesn’t seem to be able to find it. The first issue that I had was that putting in the whole address of the building: 30 St…

    • 4
    • 1/4/17
    • Solved Closed
      Latest version throwing 500 error on import of eventbrite event

      Posted by: justin
      Most Recent by: Brook on 2016/12/20 at 10:24am

      http://events.5linx.com I have tried the new import and legacy import and get the error below. The event then shows under events but when trying to view it, it has a 404 error http://events.5linx.com/event/north-carolina/. “NetworkError: 500 Internal Se…

    • 12
    • 12/20/16
    • Solved Closed
      Event Listed As Draft and Can Not Be Set To Live

      Posted by: Samy's Camera
      Most Recent by: Cliff on 2016/12/13 at 8:41am

      Hello, I have an event that will not keep the “Live” setting when I hit update. The event is live in Eventbrite, but when I import it, it comes in as a draft. When I update the drop down from draft to live, it goes back to draft after I click upda…

    • 6
    • 12/13/16
    • Solved Closed
      Import Failng

      Posted by: Liza
      Most Recent by: Hunter on 2016/12/11 at 9:16pm

      I have created an app in eventbrite using the correct auth url from the plugin and added key information etc. However when I go to import the data from eventbrite nothing happens (either by the url or searching). Also can you advise if I need to import the da…

    • 4
    • 12/11/16
    • Solved Closed
      How do I add the event date to the URL structure?

      Posted by: Kenny
      Most Recent by: Cliff on 2016/12/06 at 9:40am

      Hi, there! My client hosts 4-5 events repeatedly throughout the year. They aren’t on a particular schedule (i.e. every 3rd Thursday). The URL that is generated follows the standard “event/event-name/” format, but that can cause problems when…

    • 4
    • 12/6/16
    • Solved Closed
      Sync Issues when creating new events

      Posted by: randalldon
      Most Recent by: Hunter on 2016/12/02 at 10:29am

      Hi there, Since upgrading our suite of Tribe plugins recently we now seem to be having an issue with synching and in particular an error related to a linked PayPal address (see attached screen-shot). Before posting here i naturally consulted the forums and th…

    • 4
    • 12/2/16
    • Solved Closed
      Featured image – duplicates / universal import setting

      Posted by: Neil
      Most Recent by: Hunter on 2016/12/01 at 6:59pm

      Hello, We have just started using Eventbrite Tickets with Event Calendar Pro to import events from our Eventbrite account. I noticed in the WP media library that images were being duplicated every time an event post in WordPress (post import) was being update…

    • 4
    • 12/1/16
    • Solved Closed
      Eventbrite Tickets Disappear Just Before Event

      Posted by: isawdwebmaster
      Most Recent by: Josh on 2016/12/01 at 5:54am

      I am having the same exact issue. Tickets are setup to sell through 8pm central time on Eventbrite, but the ticket widget/iframe disappears before the event a few hours. I cannot find any setting that would cause issues with it.

    • 10
    • 12/1/16
    • Solved Closed
      Month view calendar needs times and chronological order of events

      Posted by: Todd
      Most Recent by: Cliff on 2016/11/29 at 8:31pm

      I posted this before, but failed to get back to it before it was closed. Trying again…. I use the month view on my event calendar for a music venue. I want my 6:00pm shows to be listed before my 9:00pm shows. Right now it is in the order of how I’ve c…

    • 4
    • 11/29/16
    • Solved Closed
      Cannot locate ZIP file of EventBrite to import into plugin

      Posted by: Katharina
      Most Recent by: Josh on 2016/11/28 at 7:02am

      Hi there, I cannot find the ZIP file after buying and downloading EventBrite. I’m not sure whether it automatically already imported? I’ve been following the listed instructions but seems some of the instructions are missing on my end. I cannot fi…

    • 6
    • 11/28/16
    • Solved Closed
      Community events link s translation

      Posted by: Gilbert
      Most Recent by: Geoff B. on 2016/11/21 at 11:31am

      Hello, why does this work: https://news.swissinformatics.org/de/events/community/add and shows the page in german and not this: https://news.swissinformatics.org/fr/events/community/add When I did not use prettylinks and used the shortcode in a page, the 4 la…

    • 4
    • 11/21/16
    • Solved Closed
      Changing Default

      Posted by: Dave
      Most Recent by: George on 2016/11/16 at 3:24pm

      Hi, I’ve seen a couple of references to this on the forum, but no clear solution. Server is based in the UK I have eventbrite tickets 4.2.1 When I create a new event, it always tries to send it to Eventbrite in USD, this is undesirable. I’d like t…

    • 12
    • 11/16/16
    • Solved Closed
      The (dreaded) issue with Eventbrite and Timezones

      Posted by: Stephen
      Most Recent by: András on 2016/11/16 at 6:29am

      First, I can’t automatically share my config with you – I continuously get “No route was found matching the URL and request method Code:rest_no_route Status:404” Mainly, though… It lools to me as if the Eventbrite link is getting…

    • 5
    • 11/16/16
    • Solved Closed
      Refund Please for Duplicate Plug-In Purchased

      Posted by: Brad
      Most Recent by: Hunter on 2016/11/09 at 8:35pm

      Hi. On friday last week I purchased the Eventbrite Tickets plug in for $89, using my credit card. At the same time i was working with our website developer, Fuse Agency in Brisbane, about installing it. They also purchased the plug-in and installed it on our …

    • 4
    • 11/9/16
    • Solved Closed
      Modifying color of ticket window

      Posted by: Carlos
      Most Recent by: Josh on 2016/11/09 at 5:16pm

      Hi, How can I change the background and font color of the ticket window? My website is dark-themed and all I see is instructions on how to change the height but nothing about the colors. Here’s my event: https://mntra.vegas/event/enter-sake-with-richie…

    • 4
    • 11/9/16
    • Solved Closed
      Multiple Events in single day arranged properly

      Posted by: Todd
      Most Recent by: Hunter on 2016/11/06 at 5:32pm

      I’ve seen this question posted, but no publicly shown solution. I want my 6:00pm shows to be listed before my 9:00pm shows. Right now it is in the order of how I’ve created the events in my gCal. So it varies from day to day, unless I edit and upd…

    • 4
    • 11/6/16
    • Solved Closed
      Update v3.5 -> v4.3.1 has broken currency and paid event saving

      Posted by: elastic
      Most Recent by: Brook on 2016/11/01 at 8:55am

      Hi, For our client we have just updated The Events Calendar v3.5.1-> v4.3.1.1 The Events Calendar: Eventbrite Tickets v3.5 -> v4.3.1 All appears to be working as before except for a couple of things. Can you please advise on the following. (1) Currency …

    • 4
    • 11/1/16
    • Solved Closed
      Multisite constantly asking for license key

      Posted by: Brian
      Most Recent by: Nico on 2016/10/31 at 10:13pm

      Since the update, The Events Calendar plugin doesn’t seem to display EventBrite across multisite as well as it used to. We are constantly getting these notices to add the license key (http://screencast.com/t/MHSeUDbFa8z) even though we’ve added it…

    • 7
    • 10/31/16
    • Solved Closed
      WP events not syncing with EventBrite

      Posted by: geoff
      Most Recent by: Hunter on 2016/10/26 at 3:54pm

      Hello, I am having an issue with updates to an event syncing between wp and EventBrite. This is a recent issue – when I update an event in EventBrite it does not update in WordPress. Also, when trying to import an event into WordPress, the drop down men…

    • 8
    • 10/26/16
    • Solved Closed
      Custom Fields not showing up in Email verification anymore

      Posted by: mhuebsch
      Most Recent by: George on 2016/10/24 at 12:35pm

      Hi there, Before the recent updates, everything was working perfectly. Now when someone registers for a class, I am not receiving the information filled out in the custom fields like I was before. Why has this stopped working? Please help ASAP this is very ve…

    • 5
    • 10/24/16
    • Solved Closed
      Tickets widget not showing on the front end.

      Posted by: Andrew
      Most Recent by: Hunter on 2016/10/21 at 9:07pm

      I purchased the eventbrite plugin in the hopes that I’d be able to have the ticket widget on my event page, but am running into some trouble trying to figure out why it isn’t showing.

    • 4
    • 10/21/16
    • Solved Closed
      Update creates error that takes down website

      Posted by: Jessica
      Most Recent by: Geoff B. on 2016/10/20 at 8:42pm

      I tried updating to The Events Calendar 4.3.1 today and the minute I update I get the following php error: Fatal error: Class ‘Tribe__PUE__Package_Handler’ not found in /home/jessicalynne/public_html/jessica-lynne.net/wp-content/plugins/event-tick…

    • 4
    • 10/20/16
    • Solved Closed
      Ticket Widget broken in IE 10 and 11

      Posted by: frankiej
      Most Recent by: Geoff B. on 2016/10/20 at 2:16pm

      Tickets will not load for my event in IE 10 and 11. Works fine in Chrome and Firefox. IE 9 loads an iframe and that seems to be working when I look at Document Mode Emulator. Seems to be an issue since the recent update. You can see the error here: *clip site…

    • 10
    • 10/20/16
    • Solved Closed
      Can’t get authorization from Eventbrite API

      Posted by: Jon
      Most Recent by: George on 2016/10/16 at 7:56am

      We are also experiencing this problem: https://theeventscalendar.com/support/forums/topic/cant-get-authorization-from-eventbrite-api/ We’ve been using the plugin for a long time and suddenly the WP admin shows the message “the Eventbrite token is…

    • 12
    • 10/16/16
    • Solved Closed
      Remove Fields from Community Events Submissions

      Posted by: Faris
      Most Recent by: András on 2016/10/14 at 9:30am

      When a user is submitting an event here, we do not want them to have the option to create eventbrite tickets, select the “SAYP” category, or select us as the organizer. How do we remove these fields? Thanks!

    • 4
    • 10/14/16
    • Solved Closed
      Can’t get authorization from Eventbrite API

      Posted by: AMA Inc
      Most Recent by: Nico on 2016/10/12 at 8:03am

      I’m having trouble getting Eventbrite Tickets working. The app is set up in Eventbrite. I’ve switched to the twentyfourteen theme and disabled all the plugins except for The Events Calendar plugin. No matter what I do I get the following error. Yo…

    • 8
    • 10/12/16
    • Solved Closed
      Eventbrite for Community Events?

      Posted by: Chase
      Most Recent by: Cliff on 2016/10/08 at 6:04am

      Is it possible for users on my site to create an event using Eventbrite Tickets and have it show on my site? For example, I create a link that takes them to eventbrite. They create their account etc. Create their event, and then it will post to my site, or gi…

    • 4
    • 10/8/16

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