Support Forums

Eventbrite Tickets

    •  
    • Comments
    • Updated
    • Solved Closed
      Ticket Box not showing up

      Posted by: Michael
      Most Recent by: Hunter on 2017/02/23 at 11:27pm

      I have five events currently posted on our WordPress site that are linked to Eventbrite. Only two of them have the Ticket Box with an easy to find “order now” button to click through to Eventbrite and purchase tickets. The others only have an unde…

    • 2
    • Today
    • Solved Closed
      Eventbrite Featured Image Export / Import

      Posted by: Samy's Camera
      Most Recent by: Cliff on 2017/02/23 at 1:38pm

      Hello, It seems like the Featured Image being imported from Eventbrite is being down sized in WordPress. Here’s an example: https://www.eventbrite.com/e/the-wedding-photography-workshop-with-joe-mirta-barnet-pas-tickets-31072064381 http://www.samysphoto…

    • 7
    • Today
    • Solved Closed
      Dates of events aren't in order

      Posted by: Jennifer
      Most Recent by: Jennifer on 2017/02/23 at 10:06am

      http://rivercityph.com/events/?action=tribe_photo&tribe_paged=2&tribe_event_display=photo second row – event goes from April 14 – April 7 ? Also does this in another place.

    • 1
    • Today
    • Solved Closed
      Venue Duplicates

      Posted by: Samy's Camera
      Most Recent by: Cliff on 2017/02/17 at 10:30am

      Hello, I have multiple duplicates of the same venues coming over from Eventbrite. I only have one Evenbrite account, and am using the same venue names for each of my events. It seems like every time I do an import from Eventbrite, it adds a new venue to the W…

    • 6
    • 2/17/17
    • Solved Closed
      No Eventbrite options in the Event Screen

      Posted by: Ilana
      Most Recent by: Geoff on 2017/02/15 at 4:37pm

      Hey there, I have purchased and installed the Eventbrite Ticketing Add on and have the Events Calendar Pro. I have watched the intro video and it shows the area where I can push my event to Evenbrite under the Event Website section. I don’t seem to have…

    • 5
    • 2/15/17
    • Solved Closed
      Importing Recurring Events

      Posted by: Susan
      Most Recent by: András on 2017/02/15 at 5:13am

      One of the events we have on Eventbrite is for tours that only happens on certain days of the week (Wednesday, Thursday, Friday, Saturday, and Sunday). Everything is set up in Eventbrite as it should be. When I go in to import the tour event, it imports succe…

    • 2
    • 2/15/17
    • Solved Closed
      Eventbrite requires a Venue and it must have a valid Address.

      Posted by: Sophia
      Most Recent by: Hunter on 2017/02/13 at 3:00pm

      Hi everyone, when I try to create an eventbrite ticket, I receive the following error: “Eventbrite requires a Venue and it must have a valid Address.”, even though the venue has a correct address. Yesterday, I had the plugin authorized and connect…

    • 2
    • 2/13/17
    • Solved Closed
      Events Not Showing Up All of a Sudden!

      Posted by: surferjohn
      Most Recent by: Ratings Droid on 2017/02/11 at 8:35am

      Hi there – all of a sudden our eventbrite ticket info is not appearing on events. It was working – and it did import the events that are there. Specifically >> http://dance-attack-workshops.com/event/dance-attack-calgary/ What Am I missing&#…

    • 5
    • 2/11/17
    • Solved Closed
      Exchange event ticket plus against eventbrite tickets

      Posted by: Sophia
      Most Recent by: Cliff on 2017/02/10 at 11:21pm

      I was looking for a way to contact your support without posting this on the forum as I doubt this will help anyone else, but unfortunately I didn’t find another way – so here I go: I would like to exchange the plugin I purchased (Event Tickets Plu…

    • 2
    • 2/10/17
    • Solved Closed
      Eventbrite UK currency problem

      Posted by: Alex
      Most Recent by: Brook on 2017/02/09 at 11:59pm

      Hi, I’ve just installed the Eventbrite Tickets plugin and am playing around with creating my first events. The first thing I’ve spotted is that there is no setting for the currency for tickets in the “Add New Event” page. I tell it £…

    • 5
    • 2/9/17
    • Solved Closed
      Displayed ticket price to include eventbrite fee ?

      Posted by: Scott
      Most Recent by: George on 2017/02/08 at 5:06pm

      Hi, is there a way to have the eventbrite ticket price show including the eventbrite fee? Presently it is displayed without the fee… as an example we have an event that is $44 including fee… and that is what is on the promo image. After importing …

    • 2
    • 2/8/17
    • Solved Closed
      Sus tickets de {sitename}

      Posted by: ANTONIO JOSE
      Most Recent by: Ratings Droid on 2017/02/07 at 8:35am

      Buenas tardes: Estoy realizando pruebas con el plugin de entradas y cuando recibo el correo-e (como cliente final) aparece en el asunto Sus tickets de {sitename}, supongo que en lugar de {sitename} debería aparecer el nombre del dominio. Saludos, Antonio

    • 4
    • 2/7/17
    • Solved Closed
      Eventbrite widget location

      Posted by: Peter
      Most Recent by: Ratings Droid on 2017/02/07 at 8:35am

      Hello, Having a hard time finding where/how to expand the first column width. I am using AVADA theme. I also would like to know how to move the “Eventbrite Widget” to the right column, top of page. http://nutritionalcourses.com/event/chicagoland-…

    • 4
    • 2/7/17
    • Solved Closed
      export from Events Calendar Pro to Eventbrite?

      Posted by: Marc
      Most Recent by: Ratings Droid on 2017/02/01 at 8:35am

      We currently have The Events Calendar PRO and Event Tickets Plus, selling tickets via WooCommerce on our own site. Many recurring events, most of which are free, It was suggested in a meeting earlier today that we put our events on Eventbrite as well, for bet…

    • 4
    • 2/1/17
    • Solved Closed
      Integration issues

      Posted by: Kore
      Most Recent by: Ratings Droid on 2017/01/31 at 8:35am

      I have recently installed Events Calendar Pro and Eventbrite tickets. Successfully authorised it and my Eventbrite account has successfully been connected. However, when I try to import any public event that was created in Eventbrite, I get the following mess…

    • 4
    • 1/31/17
    • Solved Closed
      link to eventbrite not showing-up

      Posted by: Ronald
      Most Recent by: Hunter on 2017/01/26 at 1:50pm

      We have updated to the latest version of tribe+ eventbrite (4.4) The import works fine but on the individual event pages no link to buy tickets is showing up. Visitors are not able to link to eventbrite and buy tickets. Many thanks for your help

    • 6
    • 1/26/17
    • Solved Closed
      The Gherkin

      Posted by: Ben
      Most Recent by: Ratings Droid on 2017/01/26 at 8:35am

      Hi there, I’m trying to run an event at The Gherkin in London. It’s quite a famous building, but the Events Calendar doesn’t seem to be able to find it. The first issue that I had was that putting in the whole address of the building: 30 St…

    • 6
    • 1/26/17
    • Solved Closed
      Was an error when syncing to EventBrite,

      Posted by: Jason
      Most Recent by: Nico on 2017/01/24 at 4:49pm

      There was an error when syncing to EventBrite, contact our Support and provide the following information on the Thread: stdClass Object( [status_code] => 400 [error_description] => Non-donation, paid ticket classes require a cost. [error] => NO_COST)…

    • 4
    • 1/24/17
    • Solved Closed
      Unable to import an event from Eventbrite

      Posted by: Olivia
      Most Recent by: Cliff on 2017/01/19 at 10:11pm

      Hi, I’ve just installed a fresh version of the Events Calendar Pro and Eventbrite Tickets on a new dev website. I’m trying to import a public event from Eventbrite through the import screen, when I enter the URL and click import it just loads the …

    • 7
    • 1/19/17
    • Solved Closed
      'tribe_events_linked_posts' is not defined

      Posted by: Alex
      Most Recent by: Ratings Droid on 2017/01/18 at 1:10pm

      Hi, I’m getting the following error in the console when trying to set up recurring events: ‘tribe_events_linked_posts’ is not defined I’ve got the Events Calendar and Events Calendar Pro installed. I’ve tried deactivating all ot…

    • 3
    • 1/18/17
    • Solved Closed
      Event Listed As Draft and Can Not Be Set To Live

      Posted by: Samy's Camera
      Most Recent by: Ratings Droid on 2017/01/04 at 8:35am

      Hello, I have an event that will not keep the “Live” setting when I hit update. The event is live in Eventbrite, but when I import it, it comes in as a draft. When I update the drop down from draft to live, it goes back to draft after I click upda…

    • 6
    • 1/4/17
    • Solved Closed
      Import Failng

      Posted by: Liza
      Most Recent by: Ratings Droid on 2017/01/02 at 8:35am

      I have created an app in eventbrite using the correct auth url from the plugin and added key information etc. However when I go to import the data from eventbrite nothing happens (either by the url or searching). Also can you advise if I need to import the da…

    • 4
    • 1/2/17
    • Solved Closed
      How do I add the event date to the URL structure?

      Posted by: Kenny
      Most Recent by: Ratings Droid on 2016/12/28 at 8:35am

      Hi, there! My client hosts 4-5 events repeatedly throughout the year. They aren’t on a particular schedule (i.e. every 3rd Thursday). The URL that is generated follows the standard “event/event-name/” format, but that can cause problems when…

    • 4
    • 12/28/16
    • Solved Closed
      Sync Issues when creating new events

      Posted by: randalldon
      Most Recent by: Ratings Droid on 2016/12/24 at 8:35am

      Hi there, Since upgrading our suite of Tribe plugins recently we now seem to be having an issue with synching and in particular an error related to a linked PayPal address (see attached screen-shot). Before posting here i naturally consulted the forums and th…

    • 4
    • 12/24/16
    • Solved Closed
      Featured image – duplicates / universal import setting

      Posted by: Neil
      Most Recent by: Ratings Droid on 2016/12/23 at 8:35am

      Hello, We have just started using Eventbrite Tickets with Event Calendar Pro to import events from our Eventbrite account. I noticed in the WP media library that images were being duplicated every time an event post in WordPress (post import) was being update…

    • 4
    • 12/23/16
    • Solved Closed
      Community events link s translation

      Posted by: Gilbert
      Most Recent by: Ratings Droid on 2016/12/13 at 8:35am

      Hello, why does this work: https://news.swissinformatics.org/de/events/community/add and shows the page in german and not this: https://news.swissinformatics.org/fr/events/community/add When I did not use prettylinks and used the shortcode in a page, the 4 la…

    • 4
    • 12/13/16
    • Solved Closed
      The (dreaded) issue with Eventbrite and Timezones

      Posted by: Stephen
      Most Recent by: Ratings Droid on 2016/12/08 at 8:35am

      First, I can’t automatically share my config with you – I continuously get “No route was found matching the URL and request method Code:rest_no_route Status:404” Mainly, though… It lools to me as if the Eventbrite link is getting…

    • 5
    • 12/8/16
    • Solved Closed
      Refund Please for Duplicate Plug-In Purchased

      Posted by: Brad
      Most Recent by: Ratings Droid on 2016/12/01 at 8:35am

      Hi. On friday last week I purchased the Eventbrite Tickets plug in for $89, using my credit card. At the same time i was working with our website developer, Fuse Agency in Brisbane, about installing it. They also purchased the plug-in and installed it on our …

    • 4
    • 12/1/16
    • Solved Closed
      Modifying color of ticket window

      Posted by: Carlos
      Most Recent by: Ratings Droid on 2016/12/01 at 8:35am

      Hi, How can I change the background and font color of the ticket window? My website is dark-themed and all I see is instructions on how to change the height but nothing about the colors. Here’s my event: https://mntra.vegas/event/enter-sake-with-richie…

    • 4
    • 12/1/16
    • Solved Closed
      Multiple Events in single day arranged properly

      Posted by: Todd
      Most Recent by: Ratings Droid on 2016/11/28 at 8:35am

      I’ve seen this question posted, but no publicly shown solution. I want my 6:00pm shows to be listed before my 9:00pm shows. Right now it is in the order of how I’ve created the events in my gCal. So it varies from day to day, unless I edit and upd…

    • 4
    • 11/28/16
    • Solved Closed
      Multisite constantly asking for license key

      Posted by: Brian
      Most Recent by: Ratings Droid on 2016/11/22 at 8:35am

      Since the update, The Events Calendar plugin doesn’t seem to display EventBrite across multisite as well as it used to. We are constantly getting these notices to add the license key (http://screencast.com/t/MHSeUDbFa8z) even though we’ve added it…

    • 7
    • 11/22/16

You must be logged in and hold an active support license to create new topics in the support forum. Please visit our products store to purchase a license.