[Victor]

Hi Julie & James!

Thanks for reaching out to us Julie! Let me help you with this.

By default, the list view displays the event excerpt, but it does so by using the tribe_events_get_the_excerpt() function. Is the excerpt not showing in the list view for your site?

You can still use the filters you are using in those snippets you shared. Please note that when calling the excerpt_more filter you might want to set a higher priority to make it work like this:

add_filter('excerpt_more', 'new_excerpt_more', 20);

Are those snippets not working for you? Let me know about it.

Additionally, let me share the following article where George explains the trouble with excerpts > https://theeventscalendar.com/the-trouble-with-excerpts/

James, thanks for chiming in to help with this topic. I’m not really sure I understand what you mean when saying “the function does not have a corresponding add_filter, and I believe this prevents the function from returning anything.”

Are you experiencing problems using one of the available filters? If so, please let us know about it by opening a new topic, so we can handle things separately as it seems to be a different issue than Julie’s.

Thanks,
Victor

[Victor]

This reply is private.

[Victor]

Hi Jason

Thanks for following up with this topic.

I truly understand your decision under this unfortunate circumstances. I apologise for not being able to provide a complete solution straight away.

We’re actively working on a set of enhancements/fixes for Event Aggregator. So I am sorry to hear you have to stop using it for the time being, we really hope you’ll be able to take it for a spin with better results in the future.

We are here to help you with any issues you encounter, so don’t hesitate to reach out to us any time.

Best,
Victor

[Victor]

Hey Cheryl!

Great job finding out the conflicting code! 🙂

I don’t see anything wrong with that snippet. I do know that it might have performance implications.

You could try adding some code to remove the filter once the modified string is returned. But I’m not sure if it could break it.

You could also try using the Say What plugin > https://wordpress.org/plugins/say-what/, which I know some users do for the same purpose.

I hope that helps! Let me know if there is anything else I can help you with.

Best,
Victor

[Victor]

Hi Nathan!

Thanks for following up with this.

I could reproduce the 504 error in your site for an event. I can’t see any error in the debug.log file that would indicate the source of the problem.

It might be that it is exceeding the max_execution_time of 30 seconds that is set for your site. But I’m not really sure as I don’t have any errors logged in the debug.log file. Did you enable WP_DEBUG_LOG in your site?

I’d recommend you get in touch with your hosting provider about this error to see if they can help determine why it’s happening. They can probably send you some logs about it.

With the number of posts/events for your site, it might be that your hosting environment does not have the necessary resources to run your site.

Also tried setting the events to clear out after three months and to only generate for three months into the future but I noticed that won’t affect current events so I don’t think that’s going to help now either.

You can apply these changes by editing the existing events and saving them. This will re-generate the recurring instances to accomodate for 3 months into the future.

Let me know how it goes.

Best,
Victor

[Victor]

Hola Miguel!

I’m really sorry to hear that. I can truly understand your frustration with this issue.

I made a closer inspection in the child theme files and I could find the conflicting code that is causing the community submit form to break. It seems the jb_shortcode_unautop() function in the themes-shortcodes.php file located at /wp-content/themes/directory-4x/includes/ is being added to ‘the_content’ filter, causing the addition of <p> tags and </br> tags in the document, mixing them up with Javascript code, thus breaking it.

By removing line 68 of that file

add_filter( 'the_content', 'jb_shortcode_unautop',100 );

I could make the form work correctly.

I’m not really sure if removing that line can cause other issues with other parts of the theme, so I’d suggest you get in touch with the child theme authors to let them know about this and see if they can give you some insight about it.

I hope you can get this issue solved. Let me know if there’s anything else we can help you with.

Best,
Victor

[Victor]

Hi Joffrey!

That’s great to hear! I’m glad you could accomplish that.

I’ll go ahead and close this thread, but don’t hesitate to open a new topic if anything comes up and we’ll be happy to help.

Cheers,
Victor

[Victor]

Hi Jo!

It’s great to know you could work that out. I can see the dropdown in your site and it looks good to me now. Did you manage to align the text in it? Let me know about it.

Just a note on the Filter.php file. I’m not sure how you tweaked it, but bear in mind that you should not modify the plugin files directly. If you used the available actions and filters in there it would be fine though.

Best,
Victor

[Victor]

Hi Masha!

Just wanted to share with you that a new maintenance release (for the Week of 1st November 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-november-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hi Mathew!

You might already know about it, but I just wanted to share with you that a new maintenance release (for the Week of 1st November 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-november-2017/

Please update the plugins and let us know if the fix works for your site.

Thanks so much for being awesome and helping other users out!

Cheers!
Victor

[Victor]

Hey There!

Just wanted to share with you that a new maintenance release (for the Week of 1st November 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-november-2017/

Please update the plugins and see if the fix works for your site. Don’t hesitate to open a new topic if anything comes up.

Best,
Victor

[Victor]

Hi Kevin!

Just wanted to share with you that a new maintenance release (for the Week of 1st November 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-november-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hi There!

Just wanted to share with you that a new maintenance release (for the Week of 1st November 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-november-2017/

Please update the plugins and see if the fix works for your site. Don’t hesitate to open a new topic if anything comes up.

Best,
Victor

[Victor]

Hi Brendan!

Just wanted to share with you that a new maintenance release (for the Week of 1st November 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-november-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

This reply is private.

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